1. Star Motors

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Charlotte, NC

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Star Motors

1.0 (1 review)

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8 years ago

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Primes Auto Service

Primes Auto Service

(2 reviews)

Paw Creek

Roman helped us out with a last second after hours pre-purchase inspection. He was highly…read moreresponsive and communicated perfectly throughout the entire process which ended up saving me headaches later down the road. He did a very thorough job and went well above and beyond expectations. I highly recommend you reach out to Roman and his team for any vehicle service/maintenance needs.

I was a customer of theirs last year. For a car that I had bought second hand. Long story short,…read morebefore they had even done any work on my car they asked me for a five star review. With no work done on my car. Second off, I had to go back to them multiple times to fix their lack of attention to their own work they did on my car. Like rushing an oil pan replacement. Not letting the silicone dry, causing me to spend hundreds of more dollars that I couldn't afford. All due to them rushing my services. Not only this but they would schedule work on my car but then would be bombarded with other companies using them to fix their cars and leave me to wait several more hours than promised because their priority was not on my scheduled fix. As well as replacing my shocks and then having to find out that my shocks were leaking. Nothing to do with how my car was but the amount of times I've had to go back to them to fix their OWN work was so so so ridiculous. As a business, they need to have a more organized business that does not treat customers like they are an inconvenience and need to do simple fixes right the first time. Not the 3rd time. I was very flexible and kind to them just to be paying them so much more than what the job actually costed doing it just one time. Communication skills with this business is also very poor. I was convinced that they were ignoring my calls. Respectfully this business has caused me way more amounts of stress and money than to be fixing any of my past issues with that car.

Star Motors - car_dealers - Updated October 2026

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