Used this business for commercial laundry service. When we 1st started out, he was great! very…read moreaccommodating and punctual. Then he lost some items after he specifically went over what he would do with the items. I picked up the items to return to the homeowner and items were missing the exact same items we discussed. After text back and forth, he said he would pay for the items after 2 bounced checks and dodging phone calls and text messages. I have been trying to work with this business, and he has grossly failed at communication and repayment resulting in legal action. all he had to do was answer the phone and communicate. To this day he still is not communicating empty promises don't solve anything!!

As soon as I walked in, I was greeted by staff, and they were so helpful! Such a clean laundromat,…read morewith great customer service! I give them 5 stars!

Wow... I'm absolutely amazed at how wonderful my experience with Real Deal has been. I'm moving…read moreand was too busy to do the huge amount of laundry that had accumulated, and I was starting to panic because I wasn't going to have enough time to get it done. I paid for same day service, and after arrive l arriving right on time, the friendly rep met me right at my front door and took the several bags of laundry. They finished the laundry super quick, and just finished dropping it off - again, the rep was super friendly. The laundry smells wonderfully clean, and the clothing is filled better than I could ever hope to accomplish even on my best day. I will most definitely be using this service many more times to come. Thanks guys!

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Clean, I felt safe, but the true Gem to this place is the attendant DEBBIE.. She made you feel…read moreright at home, got you comfortable with setting up your pay card for machines. I truly hope this lady is a full time person she truly is an asset to your business. Great Customer Service.

It's a no for me. Card style payment system, fine if you're going back…read more Added benefit my card got hacked on their vending machine, so I got to play with getting a new card at the bank. Dryers are not hot enough to dry in 1 cycle. Better and nicer spots in the area. Sorry I hate leaving such bad reviews but they need to do better.

Today i went in to see if they had a pants i left 2 YEARS ago to get fixed. I recently moved and…read moreforgot about the pants. I described the color of the pants, brand and what i dropped it in for. It was a long shot but worth the try. Not only did she have it saved but it was also fixed! My wife and I were shocked. I highly recommend this place. Honest, trustworthy and great work.

Took one of two silk skirts in for what I thought was a simple alteration. And it was $25 to put a…read moresmall split (6") within one side seam. Otherwise, I've been pleased with the dry cleaning services in the past.

Always on time very well done folded and handed back to me nicely will continue to useread more

The Washers and Dryer's were available when I arrived in the evening. The Place itself wash clean…read moreand the Bathroom were as well considering how busy the place was. I would tell someone else about this Location

I had a lot of blankets to wash, and came across Westfield. A young lady who works here was…read morekeeping it very clean,while also helping me. Every time I need to wash a lot of things, I've come across not enough washers. All their machines are front load triple load. $6.50. The dryers are $1.00 for one hour. The machines are in good shape. I needed to choose hot on 2 of the loads..both wash and dry. I've been places where they run out of hot water..not here. The dryers were truly hot as well. The plaza that it's in is a multi business plaza..so there's lots of traffic, but there's always parking close to the Laundromat.

Nasty. Filthy. Leaking machines and out of order machines. Not sure if the floor has been mopped at…read moreall this month or maybe even longer! Machines have grime and maybe even (probably) mold where you add the liquid detergent/ soap. It's overall disgusting. Only came here because of 24-7 hours and my regular place in the burbs closed early. I am taking my load elsewhere to dry and won't be returning. Not even meeting the minimum standards for sanitation.

We need a number to call if the attendants are not going to be on site. Is there a way to reach…read moremanagement? The handwritten notes are not professional.

I went to do laundry the washer stopped and said couldn't open so my clothes were stuck in there…read moreall night they have a number to call if something happens after 5 because they have no one working from 5pm-7am the man said someone would be there and nothing I waited until 11pm for someone and no one came but I have to say I did go back at 7am and the lady who was working was so nice and helpful she washed all my clothes for me and even took them out and put them in another washer and put soap and she was so sorry and just very helpful and even though I had a terrible experience with the place she is a great employee and resolved the problem with no hesitation so I'm giving her five stars not the owners or whom ever I talked to on the phone .

The place is clean and all the machines work well. The drawback is that with the dryers, you only…read moreget a whopping 8 MINUTES OF DRYING TIME FOR A QUARTER! Most laundromats give you a minimum of 15 minutes for a quarter. So it winds up getting expensive to do your laundry there. Also, I have been there twice in the last 4 weeks, and, each time, the bathroom has been out of order (the toilet doesn't flush!)! The first time I went there, I advised the attendant of this issue, but, evidently she either didn't advise the owner or they just don't care! There's no sign letting you know this either - you go to use the bathroom and find out when you try to flush. So, for these reasons they're only getting 2 stars. I might give them more if they fixed the bathroom and added more drying time to the dryers. But when they can't fix an issue IN A MONTHS TIME, that's either laziness or just lack of interest. Guess the owner just comes to collect the money!!

This place is trash. Don't go here. They don't maintain their machines. The restroom doesnt even…read morehave soap or a way to dry your hands. If you call the owner at 630-674-0678, he proceeds to tell you how to shut his circuit breakers off to the broken machines, so it will unlock and you can take out your soaking wet clothes, he treats you unprofessionally, yelling at you. He says he's watching you on the cameras but he can't get off his @$$ to repair his machines. This is the first and only time I've been here. Go somewhere else. Now I have to pay to re-wash my clothes because their useless machines kept going for 2 hours until I had to shut off the electricity. The machine are so filthy, they actually left marks on my clothing as I took them out. Disgusting!!!

Clean, convenient laundromat with nice staff that keeps a close eye on cleanliness and…read morefunctionality of all their equipment. Best maintained laundromat I've ever used and I'm a senior citizen who has never Dad my own washer/dryer. Cleaned 3 times daily with bathroom and 24 hrs. Reasonable prices and plenty of hot water and hot dryers.