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Staples

2.3 (3 reviews)
Closed • 9:00 am - 8:00 pm

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Copymaking services

Device support or repair

Mobile phone support

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Ask the Community - Staples

CPR Cell Phone Repair Niles - Computer repair Niles OH

CPR Cell Phone Repair Niles

(5 reviews)

RUN DONT WALK!!!! My first screen repair 1 year ago went…read morewell $400 My 2nd screen repair 1 month ago was a fail $200 Upon repair pickup the phone seemed to work but my back of my phone was cracked and acted like it was like that in which it was not my phone has resided in a case it's entire existence. During the 1st week you could not have the phone plugged in and use the screen as it was glitching and pixelating. 2nd week the phone said water or debris in the port and was never water damaged at any point. Now the screen has a loose connection and will work if you push on the screen. CPR of niles said they have trouble with the replacement of a Samsung s23 ultra screen. This was never mentioned before the repair. And now want $300 more to attempt a 2nd repair out of my wallet. To top it off the employee said I was 2 months out of warranty when it is actually 5 days out of warranty. So inability to repair a s23 ultra as well as math is not their strong point either. So long story short this place ruined a $1400.00 phone and denied any warranty even though it was 5 days past and keep in mind they were closed for the holidays which hampered my efforts to a timely consultation for the malfunctioning repair.

I'm absolutely pissed off at this place DO NOT GO HERE!!!!!, I went in with a working phone and I…read morewas using the phone with the lady Leah and she also seen that my phone was working because I was showing her my military information and she said let me go back and see if we have the iPhone 14 Pro Max screen for you and she did so and then the guy Dan came out to get a ticket setup for me while Leah fix the line that was going down on my screen. He even said I was getting $15 dollars off for my military discount and I told him thanks. Well I was sitting in the Lobby for about 30 min or so then Dan comes out saying they couldn't fix it and I was like why is my screen completely lifted and green and he said it was already like that when they got it and they literally didn't know I had just taken a picture of how my phone was and it was still working with no problems. I just needed the line off the screen. Dan then said to me I'm sorry it's nothing I can do after they messed my whole phone up and I had caught a uber there but I had to walk over 6 miles to get back home because I couldn't use my phone anymore and he looked up a cab service number after I asked him since they messed u my phone and the cab was $80 if they would have came. Stay away from this place.

Staples - copyshops - Updated May 2026

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