Team leader Dominic C. along with Vince and David were involved in the first part of the move of my…read morehousehold from 90 miles north of Pittsburgh, PA down to the city, with an overnight in New Castle. Then Dominic and Vince completed the move from New Castle to Pittsburgh. Each of the men were extraordinarily kind, considerate, thoughtful and efficient. I was especially grateful because I was dealing with the serious illness of a family member at the time of the move and it was a stressful time. I highly recommend Apollo and have told friends and family how very much I appreciated having such a terrific team get me through this difficult move. Many thanks again to each member of the Apollo team that handled the packing/unpacking and this move for me! I am most grateful!

I hired Apollo because the consultant seemed to know what he was doing…read more What a nightmare! Took two days to pack & load -- did not pay attention to what stayed & what went -as a result lots of thing were brought here that were supposed to stay. Gave all those items to the worker. The manager was not up to the job. He made all the mistakes -- not the workers who worked hard. Packed things that were not supposed to go made the weight go over so had to pay more. The icing on the cake was, I took insurance out, a cellarette was broken, claim was denied because the person processing the claim did not know that the cellarette was wood, layered with gesso - like old picture frames - then painted. She said it was glue without ever looking at it in person. What a joke, would not hire that company again to haul garbage. We treated them quite well, but when push comes to shove, they need a new manager! They are a part of Allied Van Lines. Beware of this outfit! Cost me a small fortune then would not honor a small claim.

This was the absolute worst experience I have ever had with a move. I wanted to make my move from…read morePittsburgh to Alabama as painless as possible, so I figured hiring full service movers to pack and unpack would be nice. I was quoted $10,000 for my 3 bedroom home to be transported. Other companies quoted me from $5,000-$7,500, but David (the estimator) was very nice and convincing that everything would go smoothly, so we splurged. 1. When the packers were packing my house up into boxes, the assistant packer spilled a whole bag of lentils in my basement. He never bothered to tell me and never bothered to clean it up. They also left empty tape rolls and box tops all over my house. They did not clean up after themselves. 2. The movers arrived the next day to load the van. There were four of them, two of them stood around and talked the whole time and barely moved anything. When they felt they had loaded everything, they hurried up and closed the van and didnt even bother to do a walk through to make sure everything was taken. They left two closets fully stocked and we had to throw away an ironing board, shoe racks, and figure out how to transport two bags of the clothing. 3. They advised me of a delivery window of 5 days that my stuff would be delivered and I would know the exact day about 3 days prior. They said the night before my delivery, my driver would contact me to let me know an estimated arrival time. We tried to reach the driver multiple times the entire day before up until 11 pm. I was told he would call by 9 pm. The coordinator tried to reach him multiple times and he wasn't responding to her as well. The next morning at 7 am, the driver texts me to tell me he will be there by 8 am. How unprofessional! He uses having a flat tire as an excuse to not responding the entire day prior. Communication is essential in this business. 4. We had paid for unpacking as well. They said they don't unpack and just put things out of the box and onto a countertop. No thanks! That's not unpacking. 5. Carol, the coordinator for the move, sent me a final price. Then she goes back and changes it to $1,000 more and charges my credit card. When I asked for a detailed invoice, she had to go to the billing department because there wasn't one made. Three days later and two followup emails requesting a detailed invoice later, she calls and asks if the movers unpacked my goods. When I said they didn't, she says invoice should be ready later that day. They sent the invoice the next day and just basically tweaked numbers to justify the amount they arbitrarily charged my credit card without running actual numbers. I sent an email to Carol after the initial packing disaster and she said she would send this to people help resolve the matter, never heard from anyone. I went with this company because of the positive reviews, but I urge others to go with small moving companies that actually care about the clients and not big corporations that don't quality control. I used Moto Movers the year prior from akron to Pittsburgh, and he was amazing, personable, and good. He was willing to do this move, but I thought let me try a bigger company. Learnt my lesson! Most traumatic move of my life, and we move every couple years for my husbands job.

Terrible service all around. You wait longer here for fuel then any penske iv ever been too. Iv…read morebeen late for appointments when first coming here. Now I just add a half hour on to the next stop after sadly.

Pros: Very cheap rates, which should have been a warning…read moresign for me. Polite and courteous Very responsive prior to signing contract Cons: Very poor time management: they arrived consistently late on both days we had them scheduled for and the final move, estimated to take about 6 hours, took 14. That's right. Instead of 9 AM to 3 PM as originally planned, they arrived at 10:30 AM and did not leave until after midnight. I will not say they were finished at midnight because they also failed to move all of our things out of our home that we requested. Either desperately understaffed or having very poor understanding of requirements of proposed work; when coming to pack a 2300 sq ft house, they arrived with the owner and his wife as the sole staff to accomplish the job. They estimated they would be done in four hours; 6.5 hours later, they were nowhere near finished but decided they were done for the day. They returned the next day with a ten foot box truck, the owner, and two other people to move our things from one three story house into another, larger one. Bear in mind they had not even started disassembling our multiple bedframes and much of our stuff was totally unpacked. The truck proved hilariously inadequate for the task, and they ended up having to load and unload it three times while still ultimately leaving behind a significant portion of our belongings, a whole sofa, and much of our yard furniture. The initial crew of movers was reasonably careful and professional, if woefully outnumbered relative to the task. But as the day dragged on, and they made more and more trips between the two houses, the professional and competent movers started to disappear and be replaced by actual teenage children. I don't mean this metaphorically, actual HS students, one of which asked for our Wi-Fi password as he had to call his mom for permission to stay out late to finish the job. Eventually a crew of six movers were involved in the last trip of the box truck, but by then it was after midnight. Lack of care with our items: As a result of the crew being replaced as the night wore on less and less care was taken as the adults were replaced by children as above. Anything they could get their hands on and would fit into a box was thrown into boxes willy nilly. Hammers were put into boxes with unwrapped and loose glassware. Used toilet brushes were thrown in with linens. Ceramic statues were jammed in with unprotected glass lamps. No furniture pads were used at any point during the move and we lost three floor lamps, a bookshelf, and an antique desk to damage. They claimed about the later that they had concerns about being able to move it, which they conveniently did not share until the time came to unload it from the truck and they saw the damage they had already done to it. Curiously, they had no problems sharing their concerns in advance about a couch that would have been inconvenient to move and they had to be persuaded to leave in our old garage instead of in the middle of the yard. Several huge gouges were also made on our new hardwood floors by a couch being dragged across it by two people instead of waiting long enough to have a larger number of people try to lift it. We heard and saw this happen ourselves. Rather than roll up handwoven Persian rugs as part of the packing process, they left all of our carpets down while loading the trucks, with the result that all of them have extensive muddy footprints that we still haven't gotten out. Multiple dishware items were put in the same protective sleeves, sometimes as many as three drinking glasses in a sleeve meant for one. This is despite the fact that we had multiple cases worth of protective sleeves unopened after they finished the job. Similarly, boxes were dangerously overstuffed even though we had over two dozen unused boxes leftover at the end of the move. Possible theft: they moved the kitchen drawer in which we kept cash, and the bills in marked envelopes were all accounted for, but the crisp $100 bill at the bottom of the drawer disappeared en route. The owner denied personal knowledge and may have been truthful but this is the downside of going through eight different movers in a day. Difficulty following directions: we asked them not to bring anything stacked on a certain counter in our kitchen, so they also helpfully neglected to bring anything in any of the drawers or cabinets underneath that counter as well, including all of our silverware and mixing bowls. We asked them to only pack and bring items from shelving units in our basement, and so they scoured the basement and systematically brought everything we wanted them to leave behind. They also insisted on payment in advance before each stage of the work instead of when completed as initially agreed upon. In retrospect this is not at all surprising. Still seemed to expect a significant tip after all was said and done.

I hired stand tall to help me downsize my elderly mother into a smaller home quickly due to…read moreunforeseen medical issues. I was more than satisfied with the service stand tall provided.. they happily accommodated the requests we had made. The team was very friendly and thorough in their work.. they came the day before to pack up all of my mothers belongings and wrap all of the furniture peices.. following morning they returned to load everything up. being my mother has a lot of delicate peices I was very pleased with the how careful they were moving about. Great team and service for price, thank you stand tall!

Bill and Scott with TW Moving were amazing! I reached out via movinghelp.com and was outreached to…read morethe same day to confirm the request, which was for unloading services, 2 guys for 2 hours near Pittsburgh, PA. They ask to be given a 30 minute arrival window and they arrived within 15 minutes of that window. They have years of combined experience and took great care of my stuff. They were friendly, personable, and efficient. They had everything done in 1.5 hours. Can't forget that they are cheaper than their competitors. I highly recommend TW Movers for any of your moving needs.

TW Moving is the very best. Our Uhaul move from Ohio to California was interrupted on several…read moreoccasions as the result of miscommunication with Uhaul, but in each case Jake at TW Moving rescheduled his crew to accommodate the change. The packing/loading crews were excellent and very professional.