The actual movers where really good however they didn't start until 3 pm and then the office…read moreovercharged me. They charged me for 12 rolls of packing tape when they barely used a 1/2 roll. I called twice for a refund of that charge and they kept saying g they would do it but never did. The customer service in the office wasn't great as they never updated me on the timing either as I had to be the one to keep calling.

TL;DR - Movers held our items on the truck until payment was made prior to unloading. Movers had no…read moreexperience moving items (uncovered mattress, face down on the sidewalk with the mover on top of it) They did not understand how to load a truck (small items were loaded first and not stacked). Claimed truck was 'full' despite being half full. Movers were instructed not to unload our items at our destination, UNTIL payment was made (which how can that be if time to unload was not accounted for?). Damaged walls and items. Had to call 2 friends to help unload the truck. Hands down the worst company I have ever worked with.We used them for a move on April 2024 to move our items from our townhome to a house that was 0.3miles away. The move took 6 hours longer than expected, despite having already broken items down and made them easily accessible. The moving crew had 0 equipment and were extremely unskilled in moving the most basic items, including a mattress. They called a week before the move to get an estimated list of items that I would need moved, during which on the phone call that I explained I was currently travelling and can only list of what large items come to mind and approximately 25-30 boxes for the miscellaneous items. There was no follow up email sent to gather a formal list of all the items needing moved. On moving day, movers were 2 hours late and 2/3 workers showed up in an unbranded moving truck that did not have a ramp. I walked the movers through our townhome and showed them everything that needed to be moved. However, it became very apparent that the movers had no experience in how to move out a house. They were unnecessarily wrapping things that didn't need to be wrapped, and did not know how to move a mattress as it took around 30 minutes to get it down 2 normal flights of stairs. It wasn't until hour 2 of 6 of moving out that the third mover showed up. They spent a total of 6 hours trying to move our well packaged and organized items out of the townhome. I spoke with Michael Dunne who asked me what is going on and why is it taking so long to move out. I explained that the movers were disorganized and lost with this move out process, and that the truck did not have a ramp. One of the movers came back to me and said that they couldn't take half of the items I showed them because it was 'not on the list' - the estimate list that I read out over the phone while travelling. We were 5 hours into this move out process that should've taken no more than 1.5-2 hours with any other company. They also claimed the truck was 'full' even though nothing was stacked. I also had to help them move some of the bigger items into the truck myself. 6 hours into the move, Michael Dunne called one of the workers and said they had to move onto the destination right up the street and start unloading. Extremely frustrated at this point, I agreed to move on and we'll come back for the other items ourselves - Michael Dunne got me to schedule another pickup in a few days, during which a $100 deposit was made. When we arrived at the unloading destination, the movers were instructed not to open the cargo door until a full payment of $2081 was made, PRIOR to unloading the items. This was around 2x what was quoted as they were charging for 'extra time' due to their inability to support a proper move-out. How do you know what to charge hourly if you haven't done the unloading process yet? They parked on a very busy street and not our driveway, despite me requesting the drivers to park in the driveway or even our front lawn. They refused, stating "we are not a traffic company, we are a moving company. F**k the traffic". Multiple items damaged, walls damaged, it took until 9:30pm (9.5 total hours) to have 75% of our items moved out of our townhome that we can still see out of the window from our new house. It took multiple emails and phone calls to cancel the follow up move and receive my $100 deposit back. I never received the signed contract at the time payment was made, and emails and phone calls have not been answered.

We decided to use E&A moving for the move from our apartment to our first home, after my husband…read morehas worked with them at his job. Evan and Anthony and their other colleague were prompt and got to work right away! They had our U-Haul packed up in under 2 hours and unloaded in less than 2 hours. They worked HARD and were careful with our items. Nothing broken or damaged. We were super pleased with their work and their rates are competitive and affordable! Highly recommend.

So quick and efficient - we are so grateful to the folks at E&A who helped us move this past month!…read morePunctual and extremely communicative throughout the process. We booked E&A through U-Haul and it was a very easy process from start to finish. And the price was SO reasonable and arguably lower than it should be for how great they were during the day. Would strongly recommend for any moving needs in the Pittsburgh area!

Great move experience! Good communication, everything was handled with care, and very quick!read more

2 Men labor is a great outfit has helped me with furniture moving in the East End twice now. Aiken…read moreis really responsive and bends over backwards to try to accommodate his clients' schedule while Marcus and Moses are careful, prompt, and efficient movers. Looking forward to doing some more work soon, fellas!

Movers were all very friendly and only two items were broken. They notified me right away. Most of…read moremy things were heavy so they did a great job on moving them in a timely manner. However, the movers were an hour late and showed up with an extra person than I was not originally quoted. Which is fine, if it doesn't change my quote, but what I was charged ended up being expodentially higher than what I anticipated based on the quote. Especially since I moved a majority of my items before they arrived. I had most of the items already ready and took apart and put together my bed itself. I even assisted helping move what I had left by loading the smaller items in my car. I moved most of the items before they even arrived so they had really only had the heavy/bigger items that I couldn't take myself. There were also 30 minutes I couldn't even find the movers, even after calling them. I had moved 6 minutes down the road but it took them over 30 minutes to arrive. I had driven back, double checked they got everything, locked everything up, came back to the new place, and still waited another 15 minutes. So they were off somewhere unknown to me. This also lowered my trust in their service. When I asked for an itemized receipt so I could double check how I was being charged, I never heard from them again. If you do decide to use this company, you should know that the quality is excellent because they take care in how your items are moved, their professionalism and communication is great but you may hear them complaining if items are heavy. I think the funniest comment I heard from them was "Everything is heavy Up in this Crib". I would recommend ensuring someone is there the entire time to ensure you track when they leave and when they arrive at the new location and have them itemize the receipt before sending you the bill. A vague receipt won't do to make sure you aren't overcharged.

Bang It Out Moving failed to complete my long-distance move from PA to NC in November 2024. During…read morethe estimate, I told them that previous movers had underestimated the size of my move. They assured me they would be fully prepared and that everything would fit in their truck. On moving day, after the truck was nearly full, they told me that several of my belongings--including a solid wood antique dining table and a bookshelf--wouldn't fit. They offered no solution at the time. After delivering the rest of my items in NC, I asked for a discount since they hadn't completed the move. They refused, but then offered to go back and pick up the remaining items, store them, and deliver them when they were next in the area. Over the next several months, I followed up repeatedly. They eventually offered to replace the table instead, but stopped responding when I proposed a reasonable replacement amount. I still have not received the undelivered items or any compensation. This company breached its written contract and has refused to resolve the issue. I've filed a complaint with the FMCSA and am sharing my experience publicly so others can make informed decisions.

I am so tired of dealing with this moving company that I didn't even use! Anyone looking for…read moremovers, DO NOT hire Wall to wall movers or Matt Wall. I paid a deposit and cancelled weeks in advance. He will not respond unless I threaten him. 2 months later, I finally get a refund and it was only partial bc he had to wait for stuff to clear and told me I would have the rest by the end of last week and once again, he isn't responding. Awful customer service and terrible way to run a business!

I had scheduled a move date for 8/12 and paid the deposit of $199. I had to cancel the move and…read morecalled well in advance of the 48 hour notice that their policy says is needed for a refund of the deposit. I was told the deposit would be refunded to my account but could take up to 7 days. After 10 days (8/17) I called and spoke with Paul who said that the refund was processed and should be in my bank account in a few days. I have since tried calling and sending emails but have not received a response. Based on how I have been treated and have still not received a refund, I would not do business with this company.

Highly highly recommend!! This is my first time using a moving company, I don't know about other…read moremoving companies but this one, they have made my life so much easier! Shannon was my moving specialist, she is super nice and responsive. I had a million questions and I was very worried about the move, she was very patient with me and walked me through each step, calmed me down. No hidden fees, everything's listed on the quote and if you have any doubt, ask Shannon and she can clear all your doubt out. On the day of my move, the crew arrived on time and were super efficient. All three of them were all very kind and they paid a close attention to the furnitures and all the fragile stuff. As I said, highly recommend. Really nothing to worry about, and if I ever move again, I will hire them.

We hired this company to pack and move our things in July of 2021. The movers were quick to pack…read moreand load everything onto their truck, but everything the movers did after they loaded everything was completely unprofessional and incompetent. After the truck left our old address, the movers took more than an hour to arrive at the destination which couldn't have been more than a 5 minute drive away. When the movers finally did come back with the truck, they were drinking sodas, so we assumed they just went to lunch. Nothing wrong there -- it was noon and people have to eat. However, at the end of the day they charged us for the hour they were at lunch (see attached photos). At the end of the move when we were unpacking, we saw that the movers had significantly damaged many of our possessions including our printer, an office chair, an office desk, kitchen supplies, our TV console, and had lost many items including the screws needed to reassemble our bed frame. The movers took no responsibility and just told us to search for the lost items in the old apartment (which did not have the missing items). Unfortunately we did not get an upgraded insurance policy as we did not expect a $240/hr company to be this bad at their work. We naively believed that a company with glowing reviews on the internet could do their jobs correctly. Nonetheless, we decided we would settle for the $0.60/lb reimbursement. After nearly a month before we finally got ahold of Prime Moving again for reimbursement, they simply denied that their movers had done the damage and refused to reimburse us for more than $100 for having caused nearly $500 of damage. Apparently if you don't take before and after photos of everything you own, they can just deny that their workers did anything wrong. It's truly a shame that this company won't stand by the quality of their work.

Bill and Scott with TW Moving were amazing! I reached out via movinghelp.com and was outreached to…read morethe same day to confirm the request, which was for unloading services, 2 guys for 2 hours near Pittsburgh, PA. They ask to be given a 30 minute arrival window and they arrived within 15 minutes of that window. They have years of combined experience and took great care of my stuff. They were friendly, personable, and efficient. They had everything done in 1.5 hours. Can't forget that they are cheaper than their competitors. I highly recommend TW Movers for any of your moving needs.

TW Moving is the very best. Our Uhaul move from Ohio to California was interrupted on several…read moreoccasions as the result of miscommunication with Uhaul, but in each case Jake at TW Moving rescheduled his crew to accommodate the change. The packing/loading crews were excellent and very professional.