Team leader Dominic C. along with Vince and David were involved in the first part of the move of my household from 90 miles north of Pittsburgh, PA down to the city, with an overnight in New Castle. Then Dominic and Vince completed the move from New Castle to Pittsburgh. Each of the men were extraordinarily kind, considerate, thoughtful and efficient. I was especially grateful because I was dealing with the serious illness of a family member at the time of the move and it was a stressful time. I highly recommend Apollo and have told friends and family how very much I appreciated having such a terrific team get me through this difficult move. Many thanks again to each member of the Apollo team that handled the packing/unpacking and this move for me! I am most grateful! read more

I hired Apollo because the consultant seemed to know what he was doing. What a nightmare! Took two days to pack & load -- did not pay attention to what stayed & what went -as a result lots of thing were brought here that were supposed to stay. Gave all those items to the worker. The manager was not up to the job. He made all the mistakes -- not the workers who worked hard. Packed things that were not supposed to go made the weight go over so had to pay more. The icing on the cake was, I took insurance out, a cellarette was broken, claim was denied because the person processing the claim did not know that the cellarette was wood, layered with gesso - like old picture frames - then painted. She said it was glue without ever looking at it in person. What a joke, would not hire that company again to haul garbage. We treated them quite well, but when push comes to shove, they need a new manager! They are a part of Allied Van Lines. Beware of this outfit! Cost me a small fortune then would not honor a small claim. read more

I am going to start this review by stating that the ground level crew, the ones that did the actual moving, were very kind and well-mannered, and timely in what THEY did. On the day of our move, the truck that our things was packed on suffered a mechanical failure before it could even leave the Storage Unit park where most of our belonging were stored. We were making a move all of a 2 and a half hour drive away. I understand that mechanical failures happen, but they were unwilling to transfer it to another truck, and when I called 48 hours later, I was told that they had no other trucks to use, and was fed a line about how they were unwilling to transfer my things to another vehicle anyway, as it increased the chances of something possibly breaking. That tells you the confidence the company has in its employees. In the end, it took them eight days to actually get my things delivered to me all of two and a half hours away. I am a disabled man, and my specialty equipment was on the truck that allowed me independent movement around my house. On top of it, an entire freezer full of food was on the truck that was lost. I have since been told that it is not the company's policy to take those materials. When I responded that whether or not it is their policy, they did indeed take it, I was given no answer. No refund of any sort, partial or full was offered, even after I prompted them to make amends on their own. My wife had taken an entire week off of work in the anticipation that she would be putting things away and setting us up in the house, and we could do nothing. We had to borrow a bed off of my in-laws, and a chair for me to sit, as I literally had no furniture to use at all, let alone my specialty equipment. They were unwilling to spare any other trucks in any way in order to get me my belongings. Again, I want to reiterate that this move was all of 2 and a half hours away. Not cross-country or anything long distance. I would highly suggest never using this mover in any way, as they have no integrity at all about how they deal with their responsibilities or their customers, and it has been nothing short of a constant headache the entire time. If I were able to, I would rate this at 0 stars and leave it at that. read more

Our moving quote was grossly below in terms of time as well as cost. Excess charges were higher than expected and at approx. $135/hour, we paid for the crew's detour to buy cigarettes and refreshments. (Apollo was unwilling to give credit for that time.) Moving crew was poorly planned, very unprofessional and understaffed. Furniture was damaged and as well as ceilings and walls. Insurance claim required for damaged items. Not recommended. read more

Movers beware!! Initially Dennis came out to give us a quote to pack and move out house. We have large TVs and kept the original boxes which he was happy about so his guys wouldn't have to bring them. The day of packaging arrived, the packers were late and it took them 11 hours to pack he kitchen and bedrooms in a 2,100 sq.ft. house. They also stated that they couldn't pack the TVs because they weren't paid to do them, Dennis couldn't be reached and never returned our calls. Furthermore the house was never completely packed, bathroom drawers, closets & basement office all left as is. The day of the move came and they showed up with a box truck... I explicitly explained to Dennis that our move from Colorado 6 months prior required a semi. The movers took even longer than the packers and couldn't fit everything into the truck. They removed mattresses from boxes and tried cramming them into the truck while standing on our 75" TV. My wife was there while I was preparing our new house and the movers all but ignored her concerns stating that their manager demanded they "make it fit". 24 hours went by and no resolution on receiving our things so I contacted and attorney. Leonard from Apollo said that Alan from Allied was responsible and of course Alan said it was up to Leonard. Back and forth over dozens of phone calls and they will try to schedule another truck and team to the house to finish using a garage door code to get in and charge us an additional 10%. They still haven't packed the items remaining in the house so we'll need to do it. Moving is stressful for anyone and you deserve professionalism for the money you spend. Sadly, Apollo Moving (agent for Allied Van Lines DOT# 076235) are not the folks to deliver this service to you. DO NOT HIRE THEM!! read more

We just hired Apollo Moving & Storage to move our furniture from Butler to New Castle. They showed up on time, were friendly, very careful with our furniture and fast! Our move was quoted for 8 hours and they were done in 5! Would highly recommend them! read more

I hired Apollo Moving & Storage for a job this past month in October of 2014 to move my furniture and other household goods out of my Apartment into a storage unit as I was changing job locations and moving out of state. Overall it was a very good move and I would recommend them to anyone looking to hire them. Don't just take my word for it, the Better Business Bureau (BBB) gave them an A+ rating, thats the highest rating a company can get. The moving team for my specific move consisted of Hutch, Joe, and Frank, Hutch was their leader and was very knowledgable of the moving process. They arrived on time as scheduled, thats the first thing they did right. The next thing they did right was they packed every box properly and professionally, every box they packed was sturdy, thoroughly padded, and not over or under loaded. There was absolutely no damage done to my things or the apartment building while they were unloading it. Timing wise, they did everything as close to the estimated time as they possibly could. The job did go half an hour over but that was largely due to learning that my storage unit was on the fifth floor of the facility, That was an unexpected complication I did not learn of until we had arrived at the storage facility. They worked well as a team, there were a few minor miscommunications that caused some things to be moved twice but that would be my only criticism of their work. Overall, I was very pleased with their work in that everything fit in the storage unit I reserved (I was concerned my unit was undersized), they took the steps to get my tempurpedic mattress as flat as possible in the storage unit without losing any floor space, and all of my stuff arrived perfectly in one piece. As far as going with this company is concerned, they weren't the most expensive movers and they were not the least expensive movers either. The estimator Denny Ott had undercounted a few boxes that would be used to store paintings which caused an overage in the initial price. The moving team listed above was unhappy to see an increase do to that miscount and tried to make up for it on the other boxes as best as possible. The way the pricing works here is you are charged for every box they give, and every box that gets packed. You are not paying an hourly rate until everything in the house is packed and ready to be loaded onto the truck. The hours they give you in the estimate includes truck loading, transportation, and truck unloading. Overall, the estimate in my case had a price difference of $150 total increase but I was not as worried seeing the general job they did. One will get what they pay for in hiring this company, the job they do is worth every penny, you can hire craigslist movers who arent as professional for a third of the rate and they will do more damage, if you hire Apollo Moving & Storage, you will get an excellent job done. read more

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Do NOT use this company - Denny came out to give us an estimate, and then they charged us DOUBLE for packing. This is after he walked around our house for an hour and opened practically every cabinet. How do you miss the estimate by 50% - sort of crazy!!! And, our weight was 2,000 lbs less than the estimate (we knew we would be leaving some items), so it's not that we added anything after the estimate. You have been WARNED!! read more

The movers did a good job packing up my things well. They were a bit slow in packng the truck and unpacking. All were very friendly and they showed up on time. read more

This company is a joke. I don't know how they are still in business. The guy who answers the phone is so rude!! We called to reserve a move date and we were told that Glen would call us back and he never called. I called again the next day and the guy who answers the phone was completely rude to me and told me that he would leave Glen another message to call me back. Well he did not call which resulted in our move day being booked! I called the next day and was livid with the guy who answers the phone who was also so rude!! I'm not sure why he even answers the phone when he apparently can't do anything for you and he obviously does not give the messages to his movers. He told me someone would call me the following Monday to set up the move date. At this point I did not want to even give them my business. Monday came and someone called at 5:53pm and my husband missed the call. He called right back at 5:56 and the guy that answered the phone told him "well Glen was trying to get ahold of you but now he is out on another call." It was only a three minute time difference!!! Someone should have called us first thing in the morning not when they were about to close for the day! I honestly think he was doing it on purpose. I don't know how you can run a business if you can't even call your customers back. Terrible customer service. I would not recommend them!! read more

Well to start this place did not get my business and I am sure glad they didn't. The sad part is they are right up the street from my parents house which I have now moved out of. I didn't have much to move just a bedroom suit and a few boxes. When my mom called she stated it was going to be the bedroom suit and roughly 8 or 9 boxes and was quoted a price. I then decided to move all the boxes except for a few so my mom called back to say they would be moving less items and instead of quoting my mom a cheaper price the man on the phone raised the price because he said that he misquoted her originally. My mom questioned how the price could go up and he proceeded to say "this is the price and you can hang up on me I don't really care". Talk about some classy customer service, needless to say I had no problem finding another company to move my items. If you want a good moving company that is extremely reasonable and timely, call Hindman Moving & Storage in Zelionople you will not be disappointed! read more