Chris , the manager is awesome! I went to have my lifetime battery replaced . They were out of the…read morebattery and we were waiting for delivery. I happen to be in New Bern and decided to run by the Batteries Plus there and get the battery replaced. I also had another new watch that I needed to get a lifetime battery for as well so I had the tech in New Bern replace both batteries. After the weekend the water got into the one watch behind the Crystal so I took it into the Morehead city office. And Chris graciously took the watch apart kept it overnight, dried it out and then resealed the watch properly. She said that the watch was only hand tightened and barely attached. Also, the battery for the lifetime marking was not marked, even though they have it on the records, it still wasn't marked so if I had to have a battery replaced out of this area, they wouldn't have a record of it. So I suggested I bring the other watch in the newer watch and have her check it, and of course, the back was not tightened, and the battery also was not marked and she sealed the watch and mark the battery for me. Can't say enough about how great Chris has been to help me with this situation to avoid a moisture invasion into a brand new watch thank you, Cris.

We called yesterday about fixing the charge port on an iPhone 14. The gentleman who answered told…read moreus that they do fix them but it may just need to be cleaned, and that they'd look at it for us if we wanted to come in. After stoping I'm around 4:30ish the people working were fantastic! It was just dirty and they saved us over $100 being honest. Will definitely be back!

For the first time, I recently went to this repair shop for my PS5, and the situation on what was…read moregoing on with it. And just in a few days (3-4) I have received a call from them to come in and watch them test everything and it was fantastic! My PS5 works now! Customer service was also amazing! I do recommend coming here if you need a simple repair for whatever technical issue you have. And the price to just get it repaired was super cheap. I was in shock!

Fixed my phone quickly and explained what was wrong with it,Great customer service and very friendlyread more

great service no confusion…read more very business like highly recommended Pleasant conduct and fast service

I highly recommend his services. He's local, honest and affordable. I'll be using him for all of my…read moretech issues.

I've used them twice - being from out of town and needing work on my phone that we do not have…read moreavailable where I live. Fast same day service. Very reasonably priced and good work by friendly and knowledgeable staff. They will be my go to when I need anything for my phone or i pad.

These guys are great. They can help you out with pretty much anything that you plug in.read more

I went to Repair Zone inside Streets at Southpoint on a Sunday afternoon after my phone's charging…read moreport stopped working properly. While the first technician was repairing the charging port, he asked whether I also wanted to replace the battery because he said it was not in good condition. He explained that since the phone was already open, he could replace the battery for less than the normal price. I agreed. After he finished, I checked the battery settings and the battery performance was still showing 65%, the same as before the replacement. I asked him about this, and he told me that it would improve to 100% within 24 hours. He also told me that if it did not improve, I should bring the phone back within two days and they would replace it again. Unfortunately, the battery continued to perform the same way after the repair. I wasn't able to return immediately because of personal circumstances, so I went back about a week later. There was a different technician working that day. I explained what had happened and told him what the first technician had told me about returning if the battery did not improve. The second technician told me that he was not as experienced or trained as the first technician and did not want to open the phone to work on the battery. I left without the battery issue being resolved. Based on my experience, I cannot recommend this store for phone repair. I paid to have the battery replaced, but the battery performance remained at 65%, and when I returned to have the issue addressed, it was not resolved. I am also pursuing the matter through the appropriate channels regarding the charge.

I had an excellent experience here! I had to have my phone battery replaced because of a "fat…read morebattery" or lithium battery swelling, which expands and can damage the back of the phone. The worker here knew what it was right away, ordered the battery, let me know when to expect it, and texted me as soon as I came in (less than 2 days later). He then replaced it in 15 minutes and assured me the rest of the phone was in good condition. He was very polite and knowledgeable throughout, and the battery came with a 1-month warranty. And the whole thing was cheaper than I expected!

I'm so glad I found this this place! They fixed my iPhone 5s within an hour, and had a very…read morefriendly and helpful staff. I was expecting the cost to be much higher so I was pleasantly surprised when the bill came in at a very reasonable rate. Very happy with their service and would highly recommend!

From the owner: We offer major carrier replacement cellphones and accessories at an affordable price. We…read morespecialize in iPhone repairs with the fastest turn around time and best prices in town. We offer a worry free warranty with all of our repair services.

This is probably one of the best places to go and get your device fixed. The staff was very…read morefriendly and walked me through everything they did. The wait was not long and the price was the best price in New Bern. I went and got my phone fixed and it looks brand new. I request this place out of any you will find in New Bern. They are affordable with friendly staff and nice computer equipment as well for all the PC gamers out there.

From the owner: We strive to provide an honest and trustworthy atmosphere in which our customers can feel…read morecomfortable. We will always talk with you in depth about your computer needs and promise that you will not find a more personalized computer and smartphone repair service anywhere else in New Bern. Our technicians are friendly and fully qualified. Here at Bear Tech Solutions, we like to stay ahead of the technology curve and you will not find a more precise and knowledgeable staff anywhere else. Unlike other computer stores we aim to provide a personal and comfortable experience in which our technicians will talk with you in plain English and not in confusing technical jargon. We want you to be happy with our service and we ensure that every customer leaves satisfied. Stop by and come say hello to our team!

Fantastic experience! They replaced the screen on my iPhone in just a few minutes for a fraction of…read morewhat I was expecting. Thank you!

I had such a great experience at Profix Wireless! I brought in my phone with a damaged screen, and…read morethey fixed it the same day.! The staff was friendly, professional, and explained everything clearly before starting the repair. My phone looks brand new, and the price was super reasonable. I really appreciate their quick turnaround -- definitely my go-to spot for any phone repairs!

Ted makes house calls. He has rectified WiFi issues, cable issues, laptop issues, and more. He has…read moreinstalled a home entertainment system at and gotten on the phone with us to sort out tech issues with Spectrum. He and the crew at the shop are friendly and knowledgeable and "phix" things quickly at reasonable prices. I wouldn't hesitate to recommend Mr Phix.

Fixed my all-in-one computer ... dropped it of on a Sat and picked it up on Sun... great serviceread more

Daniel was a big help to me when I had issues with syncing all my Apple devices. He was patient and…read morekind, walked me through the process of recovery.

I am very careful about who I recommend to my friends and family. So, to all my friends and family…read morein the NC area... Daniel is the only one I would trust my family to for computer repairs. He is professional but there is much more to this amazing man. He has proved his skills beyond my expectations and shown great personal care with those I love. God bless you Daniel for coming into our lives. You can count on me spreading the good word much farther than just this page my friend.