We got completely locked out of my mom's new phone and came here when Verizon couldn't help. A very…read morenice young man reset the phone in literally about ten seconds. Definitely recommend this place, they deserve more than five stars!

Beware, DO NOT USE THIS PLACE. I would give a ZERO star if I…read morecould. I brought a perfectly functioning phone with a spider webbed cracked screen in for screen replacement as they are the closest Samsung Authorized Repair shop. I waited 4.5 hours with excuses claiming hes having a hard time connecting with Samsung, before I left home to pick up my kids. Owner calls, asks, then accuses me of cancelling my "ticket" and that he can no longer repair my phone. I drive all the way back to the repair shop and not only is my glass screen mutilated, my phone no longer works. So after half a day waiting for a simple screen replacement, MY WORKING CRACKED PHONE TURNED INTO A NON-FUNCTIONING PHONE. Beware of this shady place.

I stopped in for a cracked screen over my camera. Turns out I had two screen covers on it and both…read morewere cracked. Once removed, the screen was in perfect condition. The tech helped me and I didn't need a history repair.

I highly recommend UbreakIfix! I was so grateful that they were able to pull my phone charger piece…read moreout of my phone, that broke off inside my phone. I was so stressed because I couldn't get it out myself. They got it out in about 10min and They did not charge me, so I was very grateful! They have fixed other computer items for me so I highly recommend this place. Thank you guys for being my heroes!!

They saved the day! I went in not entirely sure what was wrong with my laptop and they talked me…read morethrough all the possibilities and fixed it in less than 10mins! It was refreshing to have them teach me along the way so hopefully I don't have issues in the future. Highly recommend!

Anthony is SO amazing! You can feel the passion behind the craft when speaking to him. He was not…read moreonly polite but also super super knowledgeable and informative. He did everything he could literally to make sure my experience there was great! After Anthony was able to work on my device I received it back and it had a a bit of trouble still, I called him back and he was more than happy to help me navigate and solve the issue. I brought it back to him and my phone feels new again (: this company will forever have my business and if something happens to your electronics, you should definitely try's this company with them! Thanks Anthony, you're truly the BEST! (:

If you're having issues with any of your Apple products, let these guys help you!! I dropped my…read moreiPhone 16 Pro Max into the deep end of our pool. It was under water for a few minutes before we were able to get it out. You could literally see water under the screen, in the camera lenses in the back, and water was trapped inside. We tried to dry it out hoping it was salvageable, but it was turning off and back on constantly. I ended up having to do an early upgrade on my plan because I'm a Realtor and can't work without a phone. I was in shock when I realized my new phone didn't have my contacts on it... My contacts were somehow saved under an email account I had back in 2014. The email was no longer active and I was in freak out mode. I called 9 other shops looking for help, and none of them felt like they could help me. Thank God I Googled iPhone repair shops and these guys came up! I called and they were super confident that they could help get my phone working enough for me to get my contacts transferred to my new phone. They did even better than that.... They got my contacts transferred over AND got my phone back working 100%. Y'all, they literally saved my real estate business. I was in a bind not having contact info for clients, vendors, and other agents... I'm super thankful these guys took the time to get this done for me. I dropped it off yesterday and picked it up 24 hours later. If you need help with anything Apple related, reach out to them! You won't regret it. THANK YALL SO MUCH!!!!

Pleasant to talk to you. Needed a new battery in my phone. There main focus was to get me to…read moreupgrade. Finally talked to someone about battery. Was told it would take 4 hours to replace battery. My bad. From the looks of the store. My perception. That it was a real Apple Store. It's not. It's authorized . And in my opinion, not a very good one..

Great place to pickup a battery. With little or no usage…read more Great people to work with. This place is easy to find off 321A.

I walked into the Mooresville location yesterday with a battery I purchased from this very store…read morejust two years ago--still well within its 4-year warranty. I had already removed the battery from my vehicle and driven 30 miles to return it. Although I'll refrain from calling out individuals by name, I was immediately told that the battery needed to undergo a 24-hour test to determine whether it would hold a charge. Then I was asked, "What do you want to do?" I explained that my truck was stranded and that waiting 24 hours simply wasn't an option. My concern received no meaningful response. Instead, my only choice presented was to purchase a new $270 battery while the original one was being tested. I was warned that if I installed the new battery, it would be considered "used" and non-returnable. I explained that this put me in a no-win situation, and only then was I told I might receive a refund if the original battery failed the test. To avoid being stuck with a non-returnable battery, I borrowed a car overnight and waited for the test results. When I called the next morning, I was told they never actually performed the test because they "have to take the batteries off the chargers when they leave for the night." Instead of acknowledging the inconvenience this caused, the employee launched into a long explanation of store policies and excuses. When I explained that I had borrowed someone else's car because of the misinformation I was given, I received a half-hearted "sorry"--delivered with an attitude that made it clear they didn't care. When I said I still felt I was being misinformed, the employee replied, "I resent that insinuation, and I need to take care of another customer." Then he hung up on me. After driving 30 miles, being misinformed, having my time wasted, being left without my own vehicle, and receiving dismissive and unprofessional treatment, I can confidently say this has been one of the most frustrating customer service experiences I've ever had.

Tim isn't reliable. He had Julia work on my computer on 7.28.22. When she quit all repairs were…read moreworking. Now Outlook email is royally screwed & my computer doesn't recognize my printer. Tim REFUSED to correct the problems his employee created & hung up on me. At $110/hour you can't rely on CET Computer Magic to resolve your issues. Just registerd complaint with the BBB

I am in the business and I came from out of town and needed my external hard drive repaired. I took…read moreit to this group and while they could not fix it I trusted their abilities. And they promised that if they can't get your data it's free. I recommend them and their skills. Found them trust worthy

My boyfriend recently visited this repair shop. His phone's bottom half was half-white. He got it…read morefixed for $350. The first screen he had replaced stopped working within a few days. The screen would press buttons on its own, locking him out of his phone, making calls, and sending money from Cash App. So, he returned to get it replaced. The second screen was free, but now his phone flickers whenever he's not using it. He has an iPhone 15 Pro Max, and the display screens don't always turn off. So, it's constantly flickering throughout the day and night. And it goes basically white all over the screen.. I'm not sure what's wrong with these screens, but seeing the two screens my boyfriend had gotten from this shop, I strongly advise against using their services. The customer service was good for what I heard though.

Great service! I'm glad I found you! Looking for someone to repair my HP Laser Jet Pro printer and…read morebeing told over and over again no, I finally found you! You actually located the needed part and fixed my printer! Thank you!

I told him my pc was in a blue screen loop and he had my pc up and working in 30 mins for a good…read moreprice. Also look at that goofball Thomas C. and his review what a goober and a positive paul

Ryan, You told me…read moreyou didn't back up my phone or computer. I still haven't downloaded all my business files you lost. Thankfully, I have Carbonite. I now have THREE SPAM folders, but only 1 works. I can't delete the other two. My computer still makes the splashing noise. You put my files on my iPhone; the same ones YOU DELETED. I NEVER asked for those files to be placed on my iPhone. YOU lost 40 phone numbers. If you FIXED my phone AND computer, why did you refund my money? YOU TOLD ME YOU DIDN'T BACK UP MY COMPUTER OR PHONE. You said you'd come back, but always had an excuse. Thank God I didn't let you TOUCH my laptop.

I don't think I've ever seen this place so busy and yet they still stayed pretty organized! Yes the…read morelines were long but you could tell the employees were busting their butts to do anything they could to help. But that's not really what I want to talk about. Like yes these guys deserve 5 stars. I wish I could give them 6. The extra star would be for Dylan. I've never had to ship a painting cross country, so here I am thinking 'oh I'll just wrap it good and pop it in a envelope right? No. Not suggested due to bending, which hadn't really occurred to me that it could be a problem. Dylan didn't just help, he went out of his way to make sure my package was shipped properly even when I hadn't the means to do it right. Unbelievably kind!!!! I also wish I could remember that one guys name-the gentleman with the bald head (he packed it so well!) Thank you guys for helping a gal out. I really can't thank you enough for your kindness.

There were many employees working the counter. They were courteous, helpful friendly. The lines…read morewere quick. I wished I lived closer, I'd go here all the time