Beware, DO NOT USE THIS PLACE. I would give a ZERO star if I…read morecould. I brought a perfectly functioning phone with a spider webbed cracked screen in for screen replacement as they are the closest Samsung Authorized Repair shop. I waited 4.5 hours with excuses claiming hes having a hard time connecting with Samsung, before I left home to pick up my kids. Owner calls, asks, then accuses me of cancelling my "ticket" and that he can no longer repair my phone. I drive all the way back to the repair shop and not only is my glass screen mutilated, my phone no longer works. So after half a day waiting for a simple screen replacement, MY WORKING CRACKED PHONE TURNED INTO A NON-FUNCTIONING PHONE. Beware of this shady place.

I just received the most exceptional and impressive customer service I could imagine. I took my…read moreiPad into the Mooresville location expecting to pay $100+ for repairs. The agent took the item, went to the backroom and came back in 5 minutes with a repaired tablet. He then said "NO CHARGE" and I was stunned. He could have said $50, $100, or more and saved me spending $500 on a new iPad mini. This is truly rare and amazing service.

I stopped in for a cracked screen over my camera. Turns out I had two screen covers on it and both…read morewere cracked. Once removed, the screen was in perfect condition. The tech helped me and I didn't need a history repair.

I highly recommend UbreakIfix! I was so grateful that they were able to pull my phone charger piece…read moreout of my phone, that broke off inside my phone. I was so stressed because I couldn't get it out myself. They got it out in about 10min and They did not charge me, so I was very grateful! They have fixed other computer items for me so I highly recommend this place. Thank you guys for being my heroes!!

No complaints. Very nice and professional. I would recommend this business to anyone.read more

I made an appointment to see if I could get my I-phone camera repaired. The gentleman in the…read morepicture above held my phone for about 10 seconds, handed it back to me and said here you go - check it out. My camera was functional again!

Back again because my daughter uses her phone as an assault weapon when traversing the wild world…read moreof horseback riding Marcus once again was straight up with the options and I ended up just buying a new phone. Good deal and he took care of everything. Next trip I'm just going to buy an OG Motorola bag phone that gave us cancer in the 90's. Seriously though 5 stars as always.

My 2016 MacBook Pro needed a new battery. With Apple stores not doing Genius Bar appointments, I…read morewas limited in who could replace the battery. A quick google search pulled up AppleJuice. I called on a Friday afternoon & spoke to an employee who quickly told me they would order me a new battery & I could come by next week. I came by that following Monday around 2 PM. They estimated a "few hours." I was so happy when they called me at 3 & told me it was ready! The price was reasonable, cheaper than what a competitor told me. The staff is very kind & knowledgeable. I'll return if I have any other issues with my Apple products.

Great place to pickup a battery. With little or no usage…read more Great people to work with. This place is easy to find off 321A.

I walked into the Mooresville location yesterday with a battery I purchased from this very store…read morejust two years ago--still well within its 4-year warranty. I had already removed the battery from my vehicle and driven 30 miles to return it. Although I'll refrain from calling out individuals by name, I was immediately told that the battery needed to undergo a 24-hour test to determine whether it would hold a charge. Then I was asked, "What do you want to do?" I explained that my truck was stranded and that waiting 24 hours simply wasn't an option. My concern received no meaningful response. Instead, my only choice presented was to purchase a new $270 battery while the original one was being tested. I was warned that if I installed the new battery, it would be considered "used" and non-returnable. I explained that this put me in a no-win situation, and only then was I told I might receive a refund if the original battery failed the test. To avoid being stuck with a non-returnable battery, I borrowed a car overnight and waited for the test results. When I called the next morning, I was told they never actually performed the test because they "have to take the batteries off the chargers when they leave for the night." Instead of acknowledging the inconvenience this caused, the employee launched into a long explanation of store policies and excuses. When I explained that I had borrowed someone else's car because of the misinformation I was given, I received a half-hearted "sorry"--delivered with an attitude that made it clear they didn't care. When I said I still felt I was being misinformed, the employee replied, "I resent that insinuation, and I need to take care of another customer." Then he hung up on me. After driving 30 miles, being misinformed, having my time wasted, being left without my own vehicle, and receiving dismissive and unprofessional treatment, I can confidently say this has been one of the most frustrating customer service experiences I've ever had.

Tim isn't reliable. He had Julia work on my computer on 7.28.22. When she quit all repairs were…read moreworking. Now Outlook email is royally screwed & my computer doesn't recognize my printer. Tim REFUSED to correct the problems his employee created & hung up on me. At $110/hour you can't rely on CET Computer Magic to resolve your issues. Just registerd complaint with the BBB

I am in the business and I came from out of town and needed my external hard drive repaired. I took…read moreit to this group and while they could not fix it I trusted their abilities. And they promised that if they can't get your data it's free. I recommend them and their skills. Found them trust worthy

I told him my pc was in a blue screen loop and he had my pc up and working in 30 mins for a good…read moreprice. Also look at that goofball Thomas C. and his review what a goober and a positive paul

Ryan, You told me…read moreyou didn't back up my phone or computer. I still haven't downloaded all my business files you lost. Thankfully, I have Carbonite. I now have THREE SPAM folders, but only 1 works. I can't delete the other two. My computer still makes the splashing noise. You put my files on my iPhone; the same ones YOU DELETED. I NEVER asked for those files to be placed on my iPhone. YOU lost 40 phone numbers. If you FIXED my phone AND computer, why did you refund my money? YOU TOLD ME YOU DIDN'T BACK UP MY COMPUTER OR PHONE. You said you'd come back, but always had an excuse. Thank God I didn't let you TOUCH my laptop.

There were many employees working the counter. They were courteous, helpful friendly. The lines…read morewere quick. I wished I lived closer, I'd go here all the time

Grateful they were open on a Sunday. Logan and Will were so kind, extremely helpful and very…read moreknowledgeable in helping me ship a package to Canada. Thank you, gentlemen!