Greg is awesome. This place has the vibes of a family owned shop and the integrity of one too. I've…read morebrought my car to him multiple times, unaware of the real issue, and he has never overcharged me. He's honest and explains everything to me in a way I can understand. This shop won't just do a repair because you ask, they want to make sure it makes sense and you're not spending unnecessary money. This is the only place I recommend or take my car too now.

DO NOT TAKE YOUR CAR HERE -- they will waste your time and NOT FIX YOUR ISSUE. I paid almost $1500…read morefor my car repairs and it still wasn't fixed. I decided to not take it back to them because it would only be worst. DO NOT TAE YOUR CAR HERE Kept my car for too long, consistently said it would be ready and then when I called they would give a different date (they never called me with an update) I left my car for a week with them, when I returned the car still wasn't ready and took an additional week, even though they said it would be ready upon my return. My car sounds worst than when I dropped it off, it now makes more noise like the screws are loose on my engine. My service engine light came back on after the supposed repair, that's what they were supposedly fixing, as well as my tire pressure light came back on the very next day. They are the WORST -- please let this review be a WARNING -- DO NOT TAKE YOUR CAR HERE *if you're reading this message after the fact, I go get your car now, if you can. Such a waste of time and money

Good, honest mechanics. Easy to get appointment and fast service. See Thomas for all your auto…read morerepairs and maintenance.

I have been taking my car to Woodards for a few years. They are always friendly, honest and…read morethorough. I have always received excellent service. I was thrilled when I found them. I love the fact that their fees are reasonable and only fix what is needed. Unfortunately, the garage has moved to a location much farther away from me but I will continue to take my car to them. I trust them with my vehicle. Thank you for being fair and honest.

Upon reading my review and welcoming me back, we discussed the problem further, had a mechanic…read moreride with me, he offered suggestions to the problem that was likely only Volvo specialized and offered my money back for the miscommunication. My husband got his truck here, gets his maintenance here and will continue to do so now considering the effort and further help. $1 lost from me is nothing, but $50,000 on my husband's next truck bought here is. Thank you folks for helping and finding a great mechanic to spend a minute with me, it was a very refreshing experience for VA experiences!

Called to make an appointment for service and warranty work. Appointment was a week out. no…read moreproblem. i dropped my truck off for the appointment. 2 days later i get the work order to approve to have the work done. i noticed a large service on the work order was on there twice but with a different code. i called to address this issue and to see what my warranty was going to cover. i was told they would get back to me. 3 days later i had to call them to get an update. wouldn't you know, they have done nothing. so after a week of waiting for my appointment and 5 days after dropping it off i never even received a correct work order to approve. This service department is a joke. i will never go back.

I requested service on a 2010 Camry my son recently purchased. And about 5 days after purchase, the…read morecheck engine light came on. Took it to Patton's to have it diagnosed. I worked with Vince, a true professional at his job. He explained everything that needed to be done on the vehicle upfront. No mark ups, or pressure upselling. Just the facts. And I really appreciated that. He didn't do any work without asking if it was okay to move forward. He diligently worked with me on getting the vehicle repaired. And he even offered me advice on whether or not to get other repairs done. Which actually saved me money because of that advice. This repair shop is one of the best repair shops I've ever been to. They're transparent about everything. Their pricing is very reasonable. And they definitely don't over charge for things that aren't necessary. And they give you advice. Something that should help any single ladies that are scared of being taken advantage of while shopping for repairs. I would recommend this shop to anyone that is looking to get their vehicle repaired at reasonable prices. I will be taking all of my vehicles there when repairs are needed. I believe they won't disappoint you. My repairs were a fuel pump and a few vacuum leaks. For me, the price was fair because I know you have to remove the entire back seat to get to the fuel pump. And most people don't have the equipment to check for leaks. It takes time to diagnose. But anyway, hope this helps someone looking for a good auto repair shop.

Pattons has alway done an excellent job . They service 3 vehicles for me. They give honest answers…read moreand make excellent recommendations. Prices are competitive. They serviced my vehicles for the past 6-7 years.

I just called this Auto Mechanic to get some general information about warranty whether it's worth…read moreit and how hard is it to deal with the car warranty insurance company and the actual mechanic because that's where the truth is with the mechanic. Jason the owner was gracious enough to spend a good amount of time with me explaining to me how these warranty companies work and what to look for and what to ask and he gave me a few recommendations. You know it's really nice of him to take the time out of his day to give me all these tips and I'm not even a customer. Just goes to show that this place is really a genuine place to go because they don't have your business and they're treating me this good. he also mentioned whenever you get a used car always come in and get an overall check which is $89. This way you get an out side true review of the car you are buying not just what the dealer is telling you. I never thought about doing that but I can see where the value would be totally with it. Thank you Jason you really gave me a lot of good tips and I really do appreciate it. I'm looking forward to using your services in the future. Sorry if my writing is bad I don't do reviews but I just had to give this to you because you were so kind and honest. Aloha Jennifer

I told them upfront I suspected a bad alternator because I could hear a bad noise coming from the…read morealternator. Also asked them to check my squealing brakes. Brakes were fine, just dust build up, so no charge and appreciated. However, I was charged $531.95 for the alternator part alone (GM part #20911162), before labor/tax/fees. The same exact part number is available from Amazon ($199.70), GMPartsGiant ($268.81), and GMPartsClub ($318.59) -- all about half off what I paid, even accounting for normal shop markup over retail. Labor ($192) was fair. I wasn't shown itemized part pricing before authorizing the repair. Ask for the exact part number and price breakdown before agreeing to a repair here, or get a second quote. If you don't, expect to pay completely avoidable and unneccesary markups.

Mr. Smitty took really good care of me on yesterday. My brakes locked up on me and I was 2.5 hrs…read moreaway from home. He was amazing from the first call to him until my car was dropped by the tow company. I'm so very grateful to Polo's for ensuring I was going to get home. He even asked that I check in when got home! Thank you, thank you!

You are better off taking your car elsewhere. Was under the impression they were fixing the…read moreentirety of the car. For the check engine light to come back on within exactly 50 miles of leaving the shop. Told it's not their problem. Was accused of clearing my own codes. The "manager" was disrespectful, and argumentative. They do not honor their work. These people are scammers.

This is one of those family-owned businesses we should be proud to support. Jim has always done…read moreright by me and gotten the job done. When one repair didn't stick, he did a different fix and only charged for the new materials. What really tipped me over to writing this review is how Ryland and Kyle helped me with a stuck sunroof lid. Kyla squeezed me in right before closing, and Ryland took care of it in 15 minutes. Brilliant! Thanks, guys!

It is refreshing to find and honest local business owner. I have never been steered wrong by Jim…read moreor his team. They may not be the fastest in town but I'll take honesty and pride in their work over fast!

I've used this service center several times of the last few years and I have found it the absolute…read morebest service center I've visit in decades. Let's face it we all need that service center you can trust. They have never attempted to up sell me on anything and they have never pushed a repair onto me. I've quested their repairs and have never had to go back for adjustment or the work not done correctly the first time. Since using them as a repair center for several repairs and having great dealings - I decided to begin using them as my go to for state inspections as well. As for cost - again I've never had them up sell me on anything and feel the costs that I've paid for repairs have been fair and most likely less then a dealership. I highly recommend this center for your car needs.

Super fast and efficient, they really inform you and are very knowledgeable about what they do…read more Services are a better price than most other companies in the area. Very happy with the oil change and overall check, I've been having bad luck with other car service centers but here with an appointment I was in and out in an hour. Thank you!