I called ahead, was in and out of there in 30 minutes for a splash guard that came loose and was…read moredragging on the ground under my car. Friendly staff and helpful!

O2 sensor was seized instead of removing it and replacing it with a new one I was told I needed a…read morenew cataylconverter for 5k plus. I went to the dealership got the job done for under 500 and I DID NOT need to replace the cataylic converter

Have not completed the replacement transmission process yet. Just dropped of the ranger this…read moremorning. Placed the order for the remanufactured transmission and made a deposit. I was advised that the turn around time is about two weeks.

I went here on the recommendation of a friend and these gentlemen were outstanding. I explained the…read moreissue I was having and they took the time to try and recreate the issue when driving the car. They also scanned the computer, lifted and checked the underneath, and checked specific parts I mentioned without making me feel dumb. They went above and beyond to help me and in the end only charged me a diagnostic. Amazing! Thank you for putting me at ease. I will be a returning customer.

Thank you to Tony & Manager Billy & Allie (Front Desk). Everyone is doing their best!…read moreAppreciate it Billy (Manager) for working with our budget to further reduce the estimate by over 50%. Wow! Will definitely recommend L&M Auto Body shop in Midlothian, VA to others.

I had a fender bender (not my fault) in my immaculate, 2015, 80k miles, mechanically sound Nissan…read moreRogue. My insurance company pre-estimated the job at $5k. Taking their time to do an estimate about a week with the car "A" Auto Body finally completed their estimate. THEY TOTALED THE CAR. Since the car only had a "repairable bump" on it and ran perfectly. Simply put my common sense radar went off and I told them I wanted the car. THEN I received a $2,300.00 approx. bill for my car being parked in their lot while they did the estimate and heard from the insurance company. In the mean time no one in the shop called to tell me I could pick the car up. This is a fee I was unaware and never told by the front desk when checking in ($150.00 per day.) The fee was an additional charge over and above any work on the car included other "charges" for the estimate itself. Their response when I voiced concern about the parking fees was, "The insurance company will pay." My review to other customers: Caveat Emptor - "buyer beware." Do your homework and don't leave the car.

Absolutely awesome service! I got my car stereo put in about a year ago and it's been flawless…read more When it finally had a little glitch and stopped working, I called to see what could be done. He told me to just stop by. ​When I arrived, he actually stepped away from the car he was currently working on to help me out. He diagnosed the issue, reset the stereo, and had me back on the road in about 15 minutes. He didn't charge me a dime. It's rare to find someone who is this quick, friendly, and completely backs up their work long after the installation. I really appreciate the amazing customer service!

He was amazing! Put a Car Play and backup camera in my fiancée's 2012 Chevrolet Silverado and it…read morelooks stock! Great professionalism and great service! We will use again if we are ever in need of audio services. I highly recommend.

Warning to anyone broken down in the Petersburg area: do not let AAA send you here…read more The manager drove out to get us after a 15-hour highway breakdown and talked us out of going to our arranged destination by promising they were close to town, had RV parts, could fix our truck, and had a beautiful farm facility. Every single thing he said was false. They looked at our truck in the morning on Saturday, then said it was dead so they'd charge the batteries and be back. They never came back. We ended up stranded at a remote, run-down yard with no transportation, no power, and no way to leave for an entire holiday weekend. No one answered our calls or texts for three days. My son had to ride his dirt bike on the highway just to get gas for our generator. When they came back Monday they charged $899.99 for about two hours of actual diagnostic work, fraudulently double-billed our tow, and physically blocked us from leaving until we paid over $1,149 in full. They argued it was because of the holiday even though they were open Saturday and just didn't come to work on our truck as they promised. They refused to listen when we questioned the massive bill, arguing they were helping us and let us stay there, even though we didn't want to be there and were only stuck there because they'd stranded us and forced us to go there in the first place! This is not a business that helps people in emergencies. This is a predatory business that exploits them. Virginia Attorney General complaint filed.

I initially had a frustrating experience when my Tacoma was towed improperly and suffered some…read moredamage in the process. However, I want to sincerely commend Family Auto & Towing for how they handled the situation once it was brought to their attention. The owner personally reached out to me, quickly refunded the towing fee, and offered to cover the full cost of repairs without hesitation. They were professional, accountable, and understanding throughout the entire process. Mistakes can happen in any industry -- what matters most is how a company responds, and in this case, they truly stepped up. It's rare to see a towing company take full responsibility like this, and for that, I'm genuinely grateful. Thank you to Family Auto & Towing for making things right and treating me with respect.

Great communication about what work needs to be done now versus what can wait, reliable, reasonable…read moreprices, and I can always trust their work.

Needed to borrow my son's spare vehicle and it needed a state inspection. The place I usually use…read morefor inspection could not get to me for 3 days. Clover Hill is just a mile from where I live, so I stopped there. It was after 4:00 in the afternoon; they had me leave it and had it ready the next morning by 10:00. The vehicle failed due to an exhaust leak. What impressed me was they said they could fix it, but I would get a better price at a muffler place. Who does that, right? Very appreciative

I've used this service center several times of the last few years and I have found it the absolute…read morebest service center I've visit in decades. Let's face it we all need that service center you can trust. They have never attempted to up sell me on anything and they have never pushed a repair onto me. I've quested their repairs and have never had to go back for adjustment or the work not done correctly the first time. Since using them as a repair center for several repairs and having great dealings - I decided to begin using them as my go to for state inspections as well. As for cost - again I've never had them up sell me on anything and feel the costs that I've paid for repairs have been fair and most likely less then a dealership. I highly recommend this center for your car needs.

Super fast and efficient, they really inform you and are very knowledgeable about what they do…read more Services are a better price than most other companies in the area. Very happy with the oil change and overall check, I've been having bad luck with other car service centers but here with an appointment I was in and out in an hour. Thank you!

Great customer service they had the part needed to fix car. Great place and great pricingread more

I've been coming to Chesterfield Auto Parts ever since I got my first car which I still have and…read morethey always have the parts I need.the prices are sometimes reasonable but as of yesterday worst experience of my life. of all the times I've come there I feel so belittled and talked down to. one particular part I needed for my car and the price is doubled from what it says on the website I consider this extortion not to mention an uneconomical and exorbitant. I may just take my business else where someplace I can feel like a true loyal customer.