I was looking to buy a TV on Friday July 16, 2021 and had been to other stores in Cranbrook. At…read moreWalmart electronics department I met your employee Yash and he told me right off the electronics was not his specialty, however, he was able to answer all my questions and what he didn't know he looked up for me. The end result was that I bought a much better Television than I had planned. I hooked up the Samsung TV later in the morning and the picture is great. Yash treated me very well and he even took the TV out to the car for me. Yash is a very good representative. , Thank-you Yash....Sincerely, Doug Hyslop

I bought a dishwasher from this store and have NEVER experienced worse customer service. I bought…read moreit in January and had to have it serviced in May. It was never fixed properly and stopped working totally in September. I started trying to get it fixed then and it took forever for them to get back to me. Finally found out that the service repair guy that works for them wasn't coming and tried to get them to replace it. No call back until THE DAY AFTER my warranty was up!! They said it is out of their hands and that I should deal with Whirlpool themselves. Whirlpool says deal with the Brick. So basically stuck with a dishwasher that doesn't work even though it was covered under the one year warranty. They won't even call me back. Don't buy from this store :(

I have to say that our salesman Domnic impressed my wife and I with his extensive knowledge of the…read moreproduct lines that we were looking at. Besides being professional and polite we could tell this guy had really done his homework and was able to competently answer all our questions and his level of service exceeded our expectations. We will definitely be dealing with Dom on our future purchases.

Super helpful and insightful, bought my first prebuild from genius 10 years ago and they helped me…read morefit my own build to working condition today. Thank you!

Bud (the shop owner) fixed my PC today and it works great! Last night I saw there was an update…read moreavailable for Win 11. I downloaded and installed it. Then, I thought it's probably a good idea to download the latest NVidia driver for my GFX card, since I had not updated in maybe a year. Turns out the latest Nvidia driver released in February 2025 appears to have several bugs. But I didn't know that and after installing the driver it didn't work properly. I tried to roll it back but the roll back option was greyed out. So I did a system restore but the restore failed to complete. I could boot up the PC to the Windows login screen but after entering my PIN windows didn't load, it was just a blank screen. I called Genius Computer Center at 9:30 AM, brought it in at 11:30 AM, and it was fixed by 2PM. Bud was friendly too. I recommend his store.

Great customer service, high quality products, fast service…read moreWhen you enter, you really do feel as if you are a friend, you feel as if all your needs are addressed, your car is well cared for and you will be very satisfied with the outcome of whatever you visited for I took my vehicle in for a 4 hour installation service, they had my vehicle completed 2 hours ahead of schedule I always recommend Custom Car & Sound, and have for years

Ah, Pages. This was my favorite place to hang in Cranbrook when I lived here over a decade ago, and…read moreit really hasn't changed at all. Still the biggest selection of magazines anywhere in town, and oodles of well loved books, sometimes new. Board games are a fun new addition, and why I went back in today. Lots of comics and graphic novels too... Basically a nerd's delight.

Owners Dolly and Beryl are absolutely sweet, educated and inspiring ladies who give the best…read moreservice of any clothing store in town and make shopping here a delight. And, you can find merchandise here from top designers, things you normally have to go to the big cities to find. Sure they are on consignment, but they are practically brand new in most cases, and the pricing is very competitive.

Best toy selection in Cranbrook! Staff are friendly and love the kids sized bathroom!read more

This independent bookstore is the only place in Cranbrook to buy topographical maps of the East…read moreKootenay. It's got great regional history, hiking maps, and lots of current non-fiction to read on the beach. (Tons of fiction, too--including a huge Young Adult section.) You can get incense, Canadian artisan jewelry, prayer flags, puzzles and games and leather-bound notebooks. The centre part of the store is taken up with big tables of very affordable books The card selection is the coolest--check out the super-miniature people posed on food. Hilarious! Staff are very friendly and will let you sit and read in the easy chair. A great place to go and next to other specialty stores downtown.

I only wish I had more time in my life to work my way through the amazing curated inventory. It's…read morethe experience you want when you walk in a bookstore - shelves and displays of delicious pages. Not to be missed.