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Services - Staples

Copymaking services

Device support or repair

Mobile phone support

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Recommended Reviews - Staples

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Reviews With Photos

Happy Return barcode needed for online return dropping off at Staples
Fawn G.

Staples has evolved tremendously over the past few years. It is much more than a place to get copies made, print materials and utilize computers. I have recently visited this location and am surprised to learn the amount of services offered: 1. TSA Pre Check In: the biggest discovery! This includes security screenings at over 200 airports. Game changer! 2. Tech Services: from repairs to maintenance 3. Recycling Services: electronics and ink recycling But the biggest discovery was free online returns for Amazon and other retailers merchandise. It has simplified my return process one hundred percent. I purchase regularly at Banana Republic and Gap. The return/drop off process is easy. On the respective retailer's website, I just hit Return and options appear: mail back, return in store or do a Happy Return, Happy Return offers several places such as UPS store or Staples. Then a Happy Return barcode is sent to my I Phone and present to store I selected. There is a time frame, usually return must occur within three days. At this Staples, there are two different spots to process Happy Return: one for Amazon in the rear of store and the other near the entrance. The employee scans my Happy Return barcode then each item and I'm good to go. Most retailers process refund quickly, some same day or within 1-2 days. Every return I've processed here has been processed quickly and courteously; you can say a truly " Happy Return" experience!

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4 months ago

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18 days ago

Their service is the best. I also like the fact that they have a variety of services. The staff is so friendly and efficient

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1 year ago

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9 months ago

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1 year ago

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5 years ago

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2 years ago

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3 years ago

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4 years ago

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9 years ago

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3 years ago

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11 years ago

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8 years ago

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16 years ago

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7 years ago

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9 years ago

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6 years ago

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8 years ago

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6 years ago

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9 years ago

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7 years ago

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13 years ago

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8 years ago

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12 years ago

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12 years ago

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7 years ago

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15 years ago

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12 years ago

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5 years ago

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8 years ago

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12 years ago

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9 years ago

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9 years ago

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9 years ago

Nice enough staff members. But whenever I go there, there's nothing ever in stock. It seems that they don't care to refill the store.

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Leslie

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14 years ago

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13 years ago

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13 years ago

Large parking lot, friendly staff, good prices and lots of paper choices, love the coupons as well.

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Ask the Community - Staples

Review Highlights - Staples

This location has added on TSA pre-check applications (I did the pre-app online, then came here and was done in about three minutes - quick and easy).

Mentioned in 2 reviews

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Smart Addiction - Lenovo laptop repair

Smart Addiction

(142 reviews)

$$

Bay Ridge

So it's been quite a while since I've needed to pay a visit to the Smart Addiction shop and now…read morethey are in a different location than those first times that I needed their help. Recently I miscalculated my stride on some steps and came crashing down with my mobile in my hand and while I wasn't injured, my phones corner glass was smashed. I was mad for the most part since the phone is only five months old and didn't have insurance on it. Before you chide me about that, I should mention that I've never so much as scratched a phone screen in the 25 or so years of using these devices. End of streak. So anyway after being scolded by Verizon, I headed to the Smart Addiction store which is also known as "iFixit New York, Bay Ridge" location to assess the damage and the cost to repair. Sadly, the screen for this particular model was not in stock and would need to be ordered. I have a Google Pixel 9 Pro XL since I rather like a large phone based on all the web and social media stuff I do. The other downside would be the cost of $300 to replace and repair this broken screen. They said the Google phones are costly repairs so the part was ordered and I waited a few days. Once it was in the shop they took my device for a few hours and all was good as new. The staff is friendly but as technicians they are more interested in getting the job done efficiently for the customer. I told them the exact happening that got the breakage for them to be aware in case such actions lead to other issues. It's always best to be honest with the technicians. If you spill something on a laptop, let them know, if you drop your phone out a window, let them know etc. All in all I am glad that they are here and I hope that its a while before I have to come in there again since I don't like breaking things. Another good option at this location in Bay Ridge is that they have one of those Go Lockers so you can direct Amazon, FedEx and more to so you don't miss a delivery while you are at work. Thanks for the repair gang.

These guys are the best they fix my Apple Watch, which I thought was beyond repair and reasonably…read moreprice I recommend them highly

LY Wireless

LY Wireless

(7 reviews)

Sunset Park

My iPhone nightmare began when I decided to get my iPhone fixed here. My phone was perfectly…read morefunctional until I decided to fix my iPhone screen here after seeing the great reviews. It took 15 minutes for them to fix my phone. I left with a malfunctioning iPhone button and a swapped out metro card. I took the train to get the 8th ave with an unlimited. Stupidly, I left my labeled unlimited metro in my phone case when I handed it to the man to have it fixed. When I left to take the train, I didn't realize I had my metro card swapped out. I only had noticed when I arrived at the train station and was unable to swipe in. I ended up returning to the store and the man continued to deny swapping out my metro card, thus on top of paying $60 to have my iPhone6s screen replaced, I had to add money to a brand new metro card that was switched out with my unlimited metro card. When I left the store my iPhone button was also glitchy. It would occasionally work and not work, it was random. However, the owner said it's fine. (The screen is a third party, not Apple certified screen that was made cheaply, but it basically looked the same. After a week or so, I had to begin using the AssistiveTouch because my iPhone button worked rarely and randomly. I basically paid 60$ for a screen that isn't cracked, but a button that doesn't work and to get my unlimited metro card swapped out for a new one that had nothing in it. I ended up getting a new phone after the button quit, but I feel like my first iPhone was the best iPhone even after an upgrade. That's just my own bad experience. Tldr;They know what they're doing, but you're getting what you paid for, a non Apple certified usable 3rd seller screen/ product. Also don't leave anything but your phone with them. Response to comment from owner (I PMed this as well): I was NOT there for the 15 minutes, I stepped out to run an errand while my phone screen was being replace, and I did NOT return to the store a week after because it wasn't worth going back for a button when I could just purchase a new phone. It was just upsetting that my metro card was stolen thus, I felt this review was necessary. I also did mention that this was MY experience and that the technicians were capable of doing their job. In addition, when I confronted a technician/worker, nobody mentioned that there was a camera, they simply stated "no". Never got a response back.

Tremendously well done by the man, possibly the owner. My iPhone 6s cracked on the screen but did…read morenot affect the LCD or else it wold of costed more to fix it. I pay $90 to get it done. A lot of other places i asked are $100 and up. Anyways the service was perfect. He got it done in 15 minutes or less due to customers coming in interrupting him from getting it done quicker. But he did make sure all the parts were put back together and well done most importantly. The phone is just like brand new and functions perfectly. I definitely recommend coming here for a fix in a short period of time. And plus you can watch him do it all so that makes you feel more comfortable knowing what's going on with your phones particulars inside.

Staples - copyshops - Updated May 2026

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