I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

I went to Mobile Spot to get help with my new phone. Specifically, I wanted a strong case, so I do…read morenot have to worry about my phone. They did not have a case that fit my phone in store so one was ordered for me in a good color. With this strong case, I can feel my phone has protection. Also, I had several questions about my new phone. They answered all the questions in a friendly manner. I truly recommend Mobile Spot for help with your phone. Check their great products too. Mobile Spot is a great place to go for phone fixes. If you have questions about your computer (laptop) battery, they can help you too. E in Des Moines

I brought my HP Envy laptop in after having issues with it booting up after a windows update…read morefailed. I spent hours trying to get it to work when I finally gave up and figured I needed to call someone that was more tech savvy. I found these guys as a recommended business through HP's website. They gave a quick diagnosis about noon on Monday and was told at that time it could be up to a week to get it back to me. I was completely okay with it as it was of no use to me in its non-working state. After about 2 hours I received a phone call from them with a more thorough diagnosis walkthrough describing what they'd found to be the issue, what they would like to do to fix it and what I wanted backed up and saved. They were able to backup all the files I requested and reinstall an uncorrupted Windows 10 on my laptop. They later called me that same evening about 6:30pm informing me that they think they had everything ready to go and I could pick it up before 7pm when they closed or Tuesday anytime after 10am. I went in today to pick it up and they had an issue getting the laptop to let them login using the password I gave them for the login that hasn't been changed. I likely had a virus that did something to the password. The guy that was working with me today was not the individual that fixed the laptop yesterday evening, but he was able to work around my login and password issue and get that reset for me. I still am so appreciative of the guys that worked on my laptop and the fact that they were able to get it working in less than a day. True lifesavers! Best thing is that I was quoted $29.99 for the fix and my laptop is working how it was before the issue Sunday! Took less than a day to fix and at an excellent price! Thanks guys!

Can I give this place a zero? We gave them out laptop on June 29th to fix. Finally today we had hit…read moreour limit. Excuses of being short staffed. The thing sat for a month and nothing was done because they "couldn't get around to it" and the laptop "wasn't their priority." I'd hand my device to a Russian Hacker before I'd take my business here. Excuses, excuses. Also, avoid their Asurian home plans they push. Wouldn't recommend this place to my enemy.

I went in there today, per my phone carrier, to simply have a cracked screen repaired. I waited 2…read moredays for this appointment, I was there promptly and 1st thing when they opened. After waiting an hour, hour and a half (not a big deal, i would have sat there all day if need be), I got my phone, tipped them, and left. We didn't even make it to the hyvee by there, and my phone had some weird icon I had never seen, Google said 1 of the things it could indicate was overheating. Then when we got to Hyvee, i tried to charge it with the wall plug and my portable charger, and it would not charge. I took it back, and they told me they now would have to order a new part and it would be Friday. Friday. They, somehow, got it charged to about 85% and sent me on my way, with a warning that the charge wouldn't hold long. I had been waiting for this appt, now with 2 NEW problems, that I did NOT have before, have happened, And I would need to wait until Friday. I was DEVESTATED. I was absolutely sad, but what else could I do. I left and went to the Tmobile that sent me there, and they got me set up with a whole new phone,since it was NOT broken in THOSE 2 areas when ai went IN the CPR store. THEY were AMAZING, the referall being forgiven. I am SO grateful that THEY went above and beyond. I realized this afternoon that I forgot my portable charger at CPR, so my husband went to pick it up. He got home and Inormed me that "they were willing to work with me, but I was a little rude to them on the phone". Are you KIDDING me? I was so upset I had to have a now, even MORE broken phone , ANOTHER 2 days for things that were NEWLY BROKEN. When I called to ask about it, I ABSOLUTELY was NOT "rude". I was devastated, confused, EXHAUSTED, unsure WHAT i now needed to do. I was not rude. I am so shocked and SAD that THIS was how I was treated. T-MOBILE got me set up and thank goodness for them. I will NEVER refer ANYONE to these people. Telling him I was rude, I didn't cuss, I holding back tears trying to figure out the bus system out there, because I have only been to Valley Junction 4 times. I have a traumatic brain injury and that phone is my lifeline. I was scared and shocked that NOW my phone was broken in 2 ways that it wasn't before. He tried to tell me "well when you dropped it, that must have been how it broke". So I guess I am "rude" because I told him that "no. I cracked the screen 2 days ago and there has been no issues at ALL with the charger or the thumb sensor. Somehow had been charging with NO issue. I guess I'll see you friday". If you do something wrong, own up to it. It isn't the end of the world. But Messing it up, then acting like I am a jerk for being shocked, it's not ok.

Went in for ZAGG Warranty repair. The guy who installed the new glass ($5 install fee) trapped…read moredirt under the new glass. The intimation was that if I wanted him to start over I'd have to pay again. So I'm paying $5 for someone to install it as well as I could. No offer to replace to make it right. Will never return.

I stopped into Staples today to take advantage of their Amazon return center…read more The location is tucked right in between to very popular home maintenance stores. The parking is well marked and convenient for access to their store without fighting with the surrounding areas. The toughest part is getting into or out of the shopping center! The outside is clean and well maintained and the automatic doors make it easy to walk in or out with merchandise. They not only have Amazon but also have a fed ex and ups counter, so they offer many other conveniences. Another great thing they offer is electronics recycling. So if you have old phones, computers, printers, etc. they have a free drop off service for you here. The floor is well marked taking you straight to the return counter. Where today Sam was extremely helpful and courteous! It only took a second to scan my return and get a receipt.with the printing of the receipt they offer you a coupon towards a purchase of any item from their store. My coupon today was worth 20% and is good for a few days.

Manager in Waterloo shouldn't have that job. Store is always dirty on the outside and she wasn't…read morefriendly to 5-6 of us after waiting in line for Amazon returns. Abruptly told us it was closed and wouldn't help us.

First off, the staff was very generous and polite. They were no-hassle and had very fair prices…read more The salesman I talked to was very informative and professional. Upon going into the store, the manager and employees that were inside were very professional and helpful as well. I'll go back to this Signarama before any in the area.

From the owner: Signarama Urbandale, IA is your full-service sign center. We use the latest technology and highest…read morequality products to produce custom signs for your business. We can make the perfect signs to advertise your products or to inform your customers while keeping the image of your company in mind. Signarama Urbandale, IA can custom make any type of sign for your business including ad specialty items, Banners, Business Signs, Custom Graphics, Custom Logos, Custom Signs, Directory Signs, Custom Letters, Store Signs, Trade Show Signs and Displays, Vehicle Graphics, Vehicle Wraps, Window Decals and more!