When I got my first car it needed some repair, but I was a college student with a tight budget…read more Chris really listened to my concerns about my budget. He would find a way to word or express what was wrong with my vehicle, how much the parts would be, and what the estimated total would be with labor in an easy way for me to understand without making me feel like a moron (like some mechanics have done). He also helped me plan along like "well if you need to wait a week til next paycheck you could drive it but I wouldn't do more than that." Or when her frame gave out and he had to tell me that the cost to fix it would be more expensive than just getting another used car. At Vics you can really tell that Chris and his team put their customer's first and I'll keep going back to them for services. Affordable, respectful, and communicative, Vics is the place to go and has my HIGHEST recommendation!!

Please read the pictures that are labeled 1-5…read more.. Scheduled an appointment for 1. tire rotation, 2.wheel balance, 3. Check struts/suspension and call me with opinion, 4. a wheel alignment if it needed it from #3 . 5 oil change , waited my week and half. Took it there early at 8am on Monday . Wrote on a piece of paper and placed it on my dashboard before I turned my keys over stating the above things as well with my phone number in #3 for calling me about struts/suspension. I get a automated text around 1pm saying my cars done. So no phone call the whole time!Go pick my car up they tell me $450 and they replaced the ball joints tire roto and balance(but they didn't put balance on the receipt because they don't charge?) wheel alignment and oil change. I paid cash just upset cause a silent anxiety attack. I drove home 15 mins away on the throughway doing 55-65 with flow of traffic and my car/steering wheel/tires are shaking and vibrating worse. Immediately slowed down to 50 got home and parked it . Couldn't sleep even sent a text back to the automated number at 6am upset that I paid $450 for work I never authorized. Also seen balancing wasn't on the receipt . I called at 8am when they opened and said what happened to me and if they forgot to balance the tires because it's not on paperwork. And idk who but told me they don't charge for it so they don't put it on the receipt ( yet they're doing work to my car, not documenting it) and to drop it off and will take 40 mins.. brang it back for them to fix and when I dropped it off , the older gentleman on the left lift he didn't seem in the best mood and sorta just hung my keys up and kept working I told him I parked it on side street and left. I had to call them 3.5 hours later saying what's the deal and . They told me ohh yeah it's been done you can get it whenever. (Again didn't call me) Picked my car up didn't even close the door from my mom dropping me off and Chris the owner I believe told me yeah check it out we looked at it is seems fine we drove it around . You might've threw a weight idk how fast you drive, Take it for a spin back on throughway and let me know what you think . I said ok cool cool thanks I'll bring you guys a pizza for looking out for me. The rest of review is in the pictures labeled 1-5

Though not the cheapest shop nor the closest to home, we've trusted this Kings location with our…read morecars for a number of years now. My favorite thing about this shop is the way they do their estimates: they don't. Give them a call and you will know exactly how much you're going to pay for your service before you even set up your appointment. The staff members are super friendly and helpful. They generally get the work done in a reasonable amount of time. The work done is always top notch. They don't seem to cut corners here. If you're looking for a trustworthy "no bullshit" shop, this is the one to go to.

I like to start off but thinking Aymen for his time and great customer service. Can't think of…read moreenough and the work that he's done on my car so far. I'm really happy with the work he has done so far....I was getting my car ready for inspection, a lot of places turn me away cuz they were not doing them the rest of the day according to their business hours and he's the one who took me in and did it and thank God for him. Otherwise I'd still be out here without an inspection. Thanks again to kings auto....

Don't come here if your a woman unless you enjoy having your concerns about your car ignored and…read morebeing spoken to like your dumb. The worst customer service experience linked below was a part they pulled out of my vehicle after telling us they just needed to rebalance tires. Then to top it off he apologizes to my husband for "making me mad" he wouldn't take accountability with me to tell me how he would address the problem for MY car Incompetence and misogyny on full display.​

Called yesterday to get my brakes looked at (and replaced) and an oil change. I got it all fixed…read moreand back home within 24hrs. Everyone was respectful, from the techs that told me where to park, to reception, and then Bob. As a woman in her 20's, I've had some unpleasant auto shop trips where they have lied or tried to upsell me. This shop did none of that. Price was reasonable, they did what I asked and didn't try to push anything more on me. 10/10 will be back for maintenance and I highly recommend this shop to anyone else.

This auto shop is really great. I've been here many times over the years. Dave owns it and his…read moreemployee is Adam. They've done a great job on whatever I've needed done. (I had an oil change today.) Dave has offered good advice on an old junker that I briefly owned. He and Adam are great people and they're very trustworthy. I recommended this place 100%.

Absolutely no customer service what so ever, poor workmanship, and additional hidden fees…read more Let me explain, first of all it took 4 trips to Dave's Auto to have my front tires balanced, my son had an oil change and the filter was installed incorrectly causing a major oil leak, during a wheel alignment my steering wheel now sits slightly to the right. When all this was brought to the attention to Dave the owner, he was loud, obnoxious and did not stand behind his work! In addition, I checked my receipt and he added 20 more dollars to the labor fee. I had to argue with him for my 20 dollars back. I DO NOT RECOMMEND THIS SHOP AT ALL!!!!! If they can not accomplish simple repairs like wheel balancing, oil change, and wheel alignment. It worries me for all you folks who take your vechicle to that establishment for major repairs!!!!

Two years in a row, I walked in ( without an appointment) for an inspection…read more The gentleman immediately performed and I was in and out in no time!

Rick was great. Prompt and great service every time I…read morehighly recommend for all your auto service needs

Kim and Eric are fantastic, communication is commendable. Although they are a busy small business…read moreand it may take a little time either one or both will call you back. Paul J.

A great family run business...Eric and Kim are true professionals and take care of my truck and my…read morewifes Trax....Highly recommended ... Gerald & Ann Wienckowski Depew NY

Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

Anywhere from may to June of 2022 I took my Chevy cobalt to get the back right break done and on…read morethe 4th of July the car swerved to the left and then to the right then it totaled on the expressway going towards west of the 33. He had an unlicensed mechanic working on my car at the time. Not sure how business is for them but I do not appreciate my experience

I parked at the very edge of JL Automotive's back lot around 1:15 a.m. while waiting for my laundry…read moreat the neighboring Payne Ave Laundromat because there were no available parking spaces nearby. I had no issue moving my vehicle when asked. However, instead of knocking on my window or speaking to me first, the owner opened my driver's door and began yelling that I was on private property. While I understand the lot is private and would have moved immediately if asked, I found it inappropriate and unprofessional for someone to open my vehicle door without permission rather than simply knocking and requesting that I move.

Honest service and friendly as hell. I expected to have to replace brakes all the way around. They…read morecould have easily sold me the whole job. They didn't. Did the front and said to come back in about 6 months for another look. I can't emphasize enough the importance of finding an honest, trustworthy mechanic. They will keep an eye out for you. Most franchise chains won't. Upsell is the name of their game. Don't fall for the cheapest. It's more expensive in the long run.