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Stanton Optical

1.7 (98 reviews)
Closed 9:00 am - 7:00 pm
Updated over 3 months ago

Services - Stanton Optical

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Stanton Optical Photos

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Recommended Reviews - Stanton Optical

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This review is specific to the Stanton Optical located on Harbison Boulevard in Columbia, SC. The Stanton Optical on Two Notch Road in Columbia, SC, where I received my exam, hosted a friendly and helpful staff. My daughter went to the Stanton Optical on Harbison Boulevard to take advantage of their $79 exam and glasses offer. She received minimal help and instruction and in the end was charged over $400. The return policy on the website clearly states "Stanton Optical stands behind the products we sell by offering a 30-satisfaction guarantee. If you are not completely satisfied with your frames, ...or refund your full purchase price for the goods." (I've attached a screenshot of the stated policy.) The management at the Harbison store claim this is not accurate and the return window is 24 hours. Separately, my daughter and I called the customer support line listed on Stanton's website which turned out to be a useless endeavor, as they simply rerouted the call back to the store where the problem occurred. The only thing customer service was able to do was enter in a ticket to have someone from the company contact us. To date, two tickets have been entered with no resulting contact. After multiple phone calls with no resolution, I accompanied my daughter to the store to discuss this with them in person. They continued to insist that the return policy on the website was incorrect. They never clarified if this alleged misinformation was company wide or specific to their store. They also couldn't show where this 24 hour window was stated on the website or the receipt. After a lengthy conversation, they finally agreed to refund $150 out of the ~$350 we felt should be refunded. The manager of the store told us she would reach out to Edward Anderson, the district manager for her location, and have him contact me to talk further about the issue. I asked if she could call him while we were in the store but she refused, saying he was too busy opening another store to be interrupted by a minor customer service issue. To date, there has been no contact from him. My daughter wrote her own Yelp review about her initial experience at this location. There was a response stating someone from the company would reach out to her. Again, no contact has been made.

I didnt like it. I told them to take back the glasses. The purple shirt man in this store used his tone and this is my response to him.

Well Im taking back my 1 start review on this business. And Im giving 3 stars now instead of 1 star I gave before. Got the call from the sales person and this time the conversation is good. But still I'm not coming back to Stanton Optical. I have learnt from my mistake. I will look for some other places. But thank you for calling me back. I really appreciate it.

Store Front
Tamara H.

If I could give them less than one star I would!!!they do not honor appointments made online this is absolutely horrible because I drove from Batesburg to Columbia. The lady told me that we have to confirm the appointment and when I showed her proof that I confirm the appointment she said that's all she can go buy is what's on the list. This is not the place for me or anyone else who wants to make an appointment and honors a time commitment

Great services and LOVE MY NEW VIEW! I CAN SEE CLEARLY NOW!!!

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2 years ago

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6 years ago

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5 years ago

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6 years ago

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5 years ago

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6 years ago

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5 years ago

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5 years ago

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5 years ago

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5 years ago

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5 years ago

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3 years ago

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10 years ago

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8 years ago

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4 years ago

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6 years ago

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6 years ago

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8 years ago

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7 years ago

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5 years ago

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6 years ago

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9 years ago

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5 years ago

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6 years ago

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9 years ago

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6 years ago

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6 years ago

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7 years ago

Won't be coming back. Wasn't welcomed when I walked in and the salespeople reek like cigarette smoke.

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9 years ago

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7 years ago

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5 years ago

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10 years ago

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9 years ago

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10 years ago

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9 years ago

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7 years ago

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7 years ago

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9 years ago

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Ask the Community - Stanton Optical

Review Highlights - Stanton Optical

I used to be a LensCrafters customer and this was my first visit with Stanton on Harbison Blvd in Columbia, SC.

Mentioned in 2 reviews

Read more highlights

Sansbury Eye Center

Sansbury Eye Center

3.0(10 reviews)
0.3 mi
Certified professionals
Offers payment plans

it's been a negative experience since day 1. I was fitted for sclera lens, it took 7 weeks to get…read morethem. I could not get callbacks from the techs in the office. finally I get them, they hurt when I put them in but was assured this was normal. the next day I tried them again and my left eye became very painful. had to remove them after just 2 hours. could not get a callback over the weekend went to see my opthsmologist on Tuesday and found multiple abrasions. this is Wednesday and still waiting for a callback from Sansbury. there is no customer Service! it sucks! I highly DO NOT RECOMMEND THEM. GO FIND ANOTHER EYE GLASS BUSINESS. TRY WALMART. IVE HEARD THEYRE MUCH BETTER.

I wish I could do a review of less than one. It took me a month and a half to get an appointment…read morefor a contact lens exam. When I went in, I knew that my vision was bad and that I had an astigmatism. The exam went okay and Dr. Taylor told me he that he was going to have to order me a special lens for my left eye. He never mentioned that the special lens was going to be a toric lens. I have tried a toric lens three times and I do not like them. When I found out, I asked to be switched to a regular lens. Sansbury refused to write a new prescription without another exam. It was less than a week since I had my eyes examined. I was sent out with a lens I cannot wear and my eyesight in that eye is -11.50. In my opinion, they did not care that I cannot see without a lens in that eye. That was the worst customer service I have ever had at a medical facility. I will not return and I advise anyone considering Sansbury to be very wary.

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Sansbury Eye Center
Sansbury Eye Center
Sansbury Eye Center

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Stanton Optical - opticians - Updated May 2026

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