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    Stanley Steemer

    2.6 (11 reviews)
    Closed Closed

    Services - Stanley Steemer

    Air duct cleaning

    Air duct sanitization

    Air duct filter replacement

    7 More Services

    Deep cleaning

    Move-in or move-out cleaning

    Regular home cleaning

    Carpet and upholstery odor removal

    Carpet and upholstery stain protection

    Carpet and upholstery stain removal

    Water extraction from fabrics

    Stanley Steemer Photos

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    Hair along baseboard

    I live in Alexandria, Ky. Hired Stanley Steemer to clean carpets in three rooms. All seemed fine yesterday until after Brad left. I woke up in the middle of the night gagging on wet dog smell. Brad charged me for deodorizing all three rooms, he definitely did not do the master bedroom. Concerned, I went upstairs today to find stains that were left behind and hair not raked away from baseboards. I had to wait for them in their arrival window Wednesday and now I have to wait between 2-6 Friday for them to come back and do the job right. (hopefully) I do not have time for shabby work.

    This is the carpet morning after cleaning, carpet is only a year old. Why did I hire a professional cleaning service?

    3 Stanley Steamer representatives came back today and re cleaned, re protection and deodorized. They really worked hard to make sure it was done right this time. And the corporate office has followed up with me as well. Turns out Customer service is important to Stanley Steamer. I feel much better today and will update in a few days after carpet has dried.

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    2 months ago

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    8 years ago

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    7 years ago

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    Arlinghaus Plumbing Heating & Air Conditioning

    Arlinghaus Plumbing Heating & Air Conditioning

    2.1
    (72 reviews)

    We woke up to our house being 59degrees and the furnace not working. Tyler W. Was able to make it…read moreout before lunch time and was a great help! Customer service was absolutely fantastic and Tyler W. was accommodating and gave us clear explanations as to what was wrong. We received a text message with a picture of the employees so we knew who to expect and what they looked like. Arlinghaus has to send another worker out to discuss prices on a new furnace. Tyler was able to get our furnace working temporarily as we look into buying a new furnace. It cost $89 for him to come out and diagnose the problem. They will remove this from any extra work they may need to do. Unfortunately, in the end we could not afford even the lowest option they had for a furnace. They use a top furnace line brand and are more expensive then the national average. This was the only draw back for me that it was to expensive and I did not want to enter into a loan for a $7,000 furnace when the average homeowners pay is $3100. Regardless, they were transparent and did not pressure me into anything we didn't want to do. I highly recommend Arlinghaus for their professionalism and honesty with their customers.

    Total rip off. Please don't use them! They hire young people who have no idea what they are doing…read moreor talking about, they are just sales people dressed in uniform. Their price is outrageous and no they still charge you if you don't use them for repair. Basically they bait and switch

    Stanley Steemer - homecleaning - Updated July 2026

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