I hired Spot on Maids to clean my 2/2 condo the beginning of November. The home was completely…read moreempty. I included "extras" including inside cabinets/fridge/stove. None of these things were done. The master bedroom/bathrooms lighting was not working so they informed me they couldn't properly clean them. Which was completely fine because it wasn't there fault. They still charged me full price for those rooms and nothing was cleaned, at all. Baseboards weren't wiped, the floor was not cleaned. I expressed this all to the company and they returned $100 of my $453 charge. I had to go in and reclean everything myself, pushing our move date back which made us have to sleep in a hotel for a night (extra money that was not needed) Beware of this company.

Update: After our initial miscommunications with our first appointment, the manager Tukisha…read morecontacted me immediately to rectify the issues. She scheduled the next available date and sent two of their cleaners instead of one. They arrived on time and worked diligently until the job was done. They also threw in two bathroom cleanings at no extra costs as well as an extra 30 mins needed to complete the job. Sometimes things start off on a bad note but how it ends is most important. Thank you for your professionalism. Totally disappointed at the customer service. I was referred to this place by my daughter who was moving into a new house and read some of their positive reviews. I am selling my house and was looking for a deep cleaning of our kitchen cabinets inside and out before the open house. I booked a 3 hour cleaning for the the 8-10 a lot which i thought if they start at 10 they'd be done by 2pm and the house would be in good shape. At 5:47 pm the night before the scheduled cleaning, I received a text message from Jody indicating she was trying to reschedule the cleaning for 12pm which would mean she would be done by 3pm. Our open house was from 2-4pm. I explained my concern. She then called me and advised she would reach out to a couple that cleans for them to see if they were available. At 8:58pm she texted me back to say they were not available. I then offered for her to come and do 1 1/2 hours at half the price. Her response was minimum 3 hours which I understood but the problem was not my fault. So I cancelled. Had I cancelled at 5pm the night before the appointment, I would've been charged $50.00 cancellation fee yet they couldn't accommodate my request for 1 1/2 hours since I had no time to find another place before the open house. I'm hoping they do a darn good job for my daughters house as it was not cheap. Customers beware

We had a very good experience today with Duct Gurus. They came and didn't waste any time, were very…read moreprofessional, and knew exactly how to proceed. I received alot of other companies over-inflating the job description which is time consuming for everyone. Not duct gurus. They offered their service swiftly, with booties on ...and at reasonable cost-aaand....on a Saturday at that! Highly recommend.

These people came to clean the vents and change filters in Overlook in Flanders NJ - however after…read morethey left there is no air coming through the vents - probably they were incompetent enough to forget to switch something back on after they worked - because of these bozos I currently have no heat and have more time to waste tomorrow with maintenance. Shame on you!

Ronnie very professional. Great to do business with. I would happily recommend him. G Ivaniucread more

New roof, siding, & window....Excellent communication & honest about pricing. Minimal mess left…read morebehind. House looks great.

Communication with the owner to get information and set up service was fantastic! He was also very…read moresensitive to my time constraints for scheduling. The day before the cleaning, he gave me a 1 hour time estimate. The day of, the cleaner showed up on time and did an excellent job. All of this for a reasonable price!! Thank you, Carpet Luster!!

Approximately 12 years ago, Hansel's Carpets replaced our carpet in our family room as well as…read moreinstalled carpet on our entire third floor. We were very pleased with their service back then and decided to go back to them. Due to rehab work in our family room, we needed to replace the entire carpet again. We visited the store and met with Manny and another very friendly member of their staff. They provided us with some carpet samples to compare at home. We made an appt for Manny to come out and measure which he did within the window he had provided. We chose and ordered our carpet and within a few weeks was ready for installation. The installation crew was friendly and professional and did a very thorough job installing it. The carpet looks great. The crew cleaned up nicely and moved furniture back to its original origin with no issues. Once again, very satisfied with the entire experience. Prices were very reasonable and the store has a tremendous selection to choose from. This mom and pop shop is worth the visit instead of a big commercial chain box store.

Hansel's Carpet makes the whole shopping experience painless. Mitzi knows carpets. I explained to…read moreher what I was looking for and right away she was showing me samples that matched my vision. The rug was available for installation earlier than promised. I needed a second set of stairs covered and Mitzi explained to me how remnants were available at a savings. The installation was completed by John and Shawn who are perfectionists. They did a quality job and were professional and friendly. I highly recommend Hansel's Carpet.

Great experience with Apex! Tara was friendly, helpful, and very accommodating. She made it easy to…read moreschedule my dryer vent and chimney cleaning at two different locations. The process was smooth, the pricing was cost-effective, and the customer service was excellent. I highly recommend Apex!

Horrible tech who broke my 10 month old dryer while he was supposed to be cleaning the vent. . i…read moreunderstand that the tech will be dismissed from his position since the company has had several complaints about his incompetence. I suggest you use another company for vent cleaning. I hope this helps others now besides I have clog in the dryer vent and have to hire a reliable company to fix there mess.

I have had a very bad experience with Servpro of Edison over the last few months. I provide details…read morebelow and in many instances quote the owner of Servpro of Edison from his texts to me to support my opinion that the owner is a liar and dishonest person who may have committed an insurance fraud. He is also a rude and condescending person who did not treat me with any respect that one would expect as a customer. A few months back, our sump pumps malfunctioned and our basement was flooded. I called Servpro of Edison. They sent someone who later turned out to be one of their team leaders, to inspect the damage. He started relating the information to the owner on his cell phone. They were very interested in how much insurance coverage I had. Normally, this kind of damage is either not covered with the standard home owner's policy or has very limited coverage. I wasn't sure. He handed me his phone so I could speak with the owner. I asked the owner to provide me an estimate if I ended up paying for the cleanup myself. His estimate was $4,000. Later in the day, I found out from the insurance company that I had bought limited additional coverage for Sewer Backup which also covered damage due to sump pump malfunction to pay for cleanup and restoration and repairs. Servpro of Edison was there just for the cleanup. Now the owner started pressing me to sign a direct pay authorization so he could be paid directly from my insurance company. He also offered me a 5% discount if I signed that authorization. He further told me that if I signed the authorization, he would get the money in about two weeks and would pass on my discount to me right away after that. I am a retiree and the insurance was not covering the cost of replacing the sump pumps. A 5% discount could be helpful so I agreed. A month later I asked him if he had been paid yet. He texted me back, "No, we have not been paid yet. 45 days is quick, 60 is more realistic." If he knew at that time that with direct pay authorization, it would still take him up to 60 days to receive the payment and the same for me to get the discount from him, he surely knew the same a month back when he gave me an estimate for payment of two weeks. That was my first indication that he was a liar and a dishonest person. A few weeks later, I was informed by my insurance company of the exact amount of the payment they sent to Servpro of Edison which was a little over $10,000. That's when it dawned on me why he had been so keen about my insurance coverage and why he deceived me into signing a direct pay authorization. He had just ripped off my insurance company by about $6,000. Remember, his estimate to me for cleanup was $4,000 if I were to pay him myself. What changed? Just the payer. It was now my insurance company rather than me and the charges went up by 150% or 2.5 times. It begs the question, if overcharging an insurance company by 150% an insurance fraud? I am not an attorney but as a layman it is clear to me that this was an obscene overcharge which I find grossly repugnant and I believe that it should be and is most likely an insurance fraud. The insurance companies don't absorb the losses due to fraudulent charges. They still normally show healthy profits year over year. They simply pass on the fraudulent charges to their customers in increased premiums. It is therefore all of us, the policy holders, who end up paying for the fraud. I texted him a few days later, and asked for my discount. He texted me back that they had still not received the payment and added, "I am sure while $500 [is] nice, it is not going to make or break your week". It was clear to me by now that I was not being treated with respect as a customer. He was rude and condescending. A few weeks later, I received the discount payment and noticed that he had shortchanged me by $32. I texted him. His reply was that he had withheld the amount from discount for taxes and he continued with the same arrogance and condescending attitude he had demonstrated in the past, "Pretty sad that you are complaining about $31 while I had the generosity to give you anything back". Our 5% discount agreement was on the payment received by him and there were no exclusions for payments he had to make to anyone; whether for taxes or rent or employees pay or anything else. Secondly, consider the irony of his statement. He had just ripped off my insurance company by about $6,000 and was telling me that he was sad that I would bring up him shortchanging me. To reiterate, based on this experience with Servpro of Edison and his owner, it is my opinion that the owner is a dishonest person who grossly overcharged my insurance company and may have committed an insurance fraud in the process. He was rude and condescending to me at many occasion. In hindsight, I feel that I was treated as a patsy to open the door to my insurance policy for Servpro of Edison and my insurance company was a mark for them.

Incredibly nice and efficient work. Showed up on time and left my basement basically spotless after…read moreit had suffered water damage. Will hire again. :)

Completely satisfied with the work that was done for me by Penyak Roofing. I've been in my house…read morefor many decades. I have had repairs done in the past by them and this time I had a complete tear off and roof replacement including adding ridge vents. I was completely satisfied with the job. They also replaced my shutters. Always Very professional. Always Excellent workmanship. And very competitive pricing. This is a real old time established company and not just a guy operating out of the back of a pickup truck. I would recommend them highly

Excellent experience with Penyak. They were incredibly customer focused and available to answer all…read moremy questions. It only took a day to have my roof done! The roofers were professional and super clean and I felt the price was fair. I would highly recommend.