Moved into a house, and the carpets were a mess and stunk. John did an amazing job! He is OCD…read morelike me, and took care of every detail. They are a little more expensive then I expected but they were worth it. Upfront, Honest, and Thorough! I would definitely recommend...

Excellent work, very timely, and the guys were friendly, polite, and professional. Explained all…read morepricing, and reviewed work afterwards prior to payment. Led to them through a BBB score of A+

Unfortunately I can't give less than one star. We had a water line break in our upstairs bathroom…read more It damaged the bathroom floor, living room ceiling, living room floor and walls beneath the break. Our home insurance used ServePro. They took most of the summer to fix it while we lived in a hotel and did a crap job. They didn't even paint everything like they were supposed to in the living room or stairwell. The floor they put in is already cracked in multiple places throughout the living room and dinning room. The grout in the bathroom floor is coming up. Overall it looks worse after their "fix" than it did before the incident. Again, I wish I could give a lower rating. I HIGHLY recommend you consider another company. We definitely got screwed.

ServPro's associates Ryan and Sean were professional, helpful and friendly through our unexpected…read moreneed for their services. On a perfectly sunny day you wouldn't expect the city sewer to flood into your finished basement causing thousands of dollars of damage and clean up. But that's what we were dealt on 10.13.19. Given the hazard of sewage, we knew we had to call professionals in to help with the clean up. ServPro was the first we called and despite being called in on a Sunday afternoon to help us out, they remained super helpful going the extra mile. The ease of completing forms on a tablet device to frequent communications from all members on the team has been a true help. Please consider them if you are in need of clean up from fire, water,or any restorations.

Excellent!! thank you Gary for 25 years of clean carpet !! Congratulations and best wishes on…read moreretirement.

They were professional, provided prompt service, and a fair price. I had seven carpets cleaned, and…read morethey all turned out very well. I would recommend this company.

Excellent service! They went above and beyond cleaning our carpets and furniture. We were also…read moregrateful for how quickly they could get us on their schedule.

In one day my car went from a user 14 year to old car to factory fresh. The headlights now shine…read moreat night. The leather is soft and glowing. But the biggest change was the carpeting. The salt and dog hair is gone. The magic is real and the result is clearly a work of a pro. The look inside and out is great.

Wish I took pictures but, he did a spectacular job. He detailed two cars for me and will have him…read morecome back again.

We have rental properties and have used them numerous times. We have never been disappointed.read more

From the owner: Steam Worx is a great choice of carpet cleaning service that is local to the state of Ohio. When it…read morecomes to finding one of the better choices of carpet cleaning company that you can come to for all of your residential carpet cleaning and commercial carpet cleaning needs, there is no other choice that you could or should make other than Steam Worx. Here at Steam Worx, we are really proud to also be able to provide services such as tile cleaning, grout cleaning, upholstery cleaning, and more as well. For both residential as well as commercial clients throughout the state of Ohio, we here at Steam Worx are, without a doubt, the ideal choice of steel cleaning company and carpet cleaning service around. If you happen to be in need of quality upholstery cleaning services or the best carpet cleaning service that you have ever experienced in the state of Ohio, then come to Steam Worx today. We are excited to be able to provide our highly excellent services to areas and cities all throughout t

Initially during the first phase, they were fantastic. If it was only based off that experience, I…read morewould've given them 5 stars. Very prompt, very friendly, hard-working. No problems. Once they had corrected the initial problem, I had plumbers fix the leak, and then this went back to them to fix ceilings, walls, etc. this is where things got murkier. It now became very hard to get anything scheduled, certain people would not return phone calls and if they did it was DAYS later. It was as if their bread/butter was what they did for the first part of our problem and then couldn't care less about the rest. Ultimately we ended up fixing the walls/ceiling ourselves. I can't say I would or would not recommend them. If you go with them, just be ready for at some point for there to be a break-down in communication and for you to be doing a lot of the calling/emailing them to get answers.

Had a leak in the ceiling above the shower. Plumber came in and suggested I contact Cleanup to…read moreperform a moisture test to see where the leak was coming from and how much it affected. Then the plumber will come back to fix after their assessment. Cleanup came out within a couple of hours, opened up the ceiling and properly disposed of all the soggy boards. They placed dehumidifier and fans to dry out the affected areas. They returned after 48 hours to check with the moisture instrument to make sure all was completely dry. Then all the equipment was removed from our home. All was completed in a timely matter. Communication was great thru every step. They always arrived on time. Great employees and a great company.