I am extremely disappointed with my experience with C & J Buckeye Repair in Girard, Ohio…read more I initially called to ask about the price for a washer diagnostic service. The receptionist seemed irritated, but gave me the pricing information, and I explained that I would call back after speaking with my husband. About five minutes later, I called back to schedule the appointment. The phone rang twice and then went straight to voicemail. I called again two more times, several minutes apart, and each time my call appeared to be declined and sent directly to voicemail. Shortly after my third attempt, I received a text message from an unknown personal cell phone number stating: "Hi there, this is Kristy from Buckeye Appliance Repair. I will not be scheduling new appointments for the next week. Sorry for any inconvenience." What made this situation even more upsetting was that I had my mother called a couple hours later asking for the exact same service and was immediately told they could come out the very next day. The only noticeable difference between our calls was our names (which show on the caller ID). I have a distinctly African American name, while my mother's name is Sandi. I cannot say with certainty what motivated the different treatment, but based on the timing and circumstances, the experience felt discriminatory and deeply uncomfortable. If appointments truly were unavailable, I believe that should have been communicated honestly and professionally over the phone instead of repeatedly declining my calls. I always try to support local businesses in my community, which is why this experience was so disappointing. Unfortunately, because of how I was treated, I would not recommend this business to others.

From the owner: Affordable, quality appliance repair in the Youngstown area. read more

Had a washing machine that I thought was leaking. Warranty company chose ProtecRepair.biz to come…read morediagnose. My tech, Dean, was GREAT. We determined it wasn't the washer (it was a drain hose issue). But after he left the washer wouldn't work at all. I panicked a bit and called in and texted asking them to send him back. The man I got on the phone in the office was a D-bag! Instead of saying "He's already on another job and let me see if I can help" he replied with "He's already in Canton, I can't just send him back. He's working on a $15,000 appliance job. He's an expert on those machines. He'll have to call you" It wasn't only WHAT he said, but HOW he said it. Super dismissive. Well thanks for letting me know I'm not important because my washer wasn't worth $15,000. Dean called me back and explained that I had to unplug and reset the controls and everything was fine. Why couldn't the guy on the phone just say "He's at another site, but I will find out what's wrong and call you right back or send someone else" Dean you were great, your manager....not so much.

This is a wonderful company,10 months ago we had Robert out to fix an issue with our refrigerator…read moreso when our furnace needed repair they were the first call. They do have a customer for life and I always recommend them to others. Please know that great customer service and experience are hard to find nowadays. They are quick to respond and pricing is great. The tech's are always friendly, responsible, and respect your time.

Absolutely fabulous! They even were kind enough to take my phone. Call later when I was asking for…read morerecommendations about what type of refrigerator to get. I will definitely be calling them again anytime I need their services.

I have revised my review after learning that the employees at Serenity Home Services were sick…read more They were more than happy to accommodate me when they were well...however we had already fixed the problem.

Very professional and extremely funny. If you need something done correctly, efficiently, and also…read morehave a laugh, I would recommend them to everyone. Great prices with outstanding customer service. Thank you!

From the owner: We are a four generation appliance repair company founded in 1916 in New Castle Pennsylvania…read more Our “old school” Service and reputation remains deeply rooted in the Tri-County area. We treat every client like a family member. For the most part one you like!Ask about our free-for-all monthly drawing senior and veteran discount

Had a small part fail on a late Saturday morning and Anthony at V&V went above and beyond to help…read moreme out. I wasn't going to make it to the shop from Warren before they closed, but he left just what I needed for me to pick up. Saved my weekend. I'll be back again for sure. Thanks so much.

From the owner: When you need appliance parts, stop by one of the largest authorized distributors in the United…read moreStates. At V&V Appliance Parts, we carry an impressive inventory from some of the biggest name brands, including General Electric Appliances, Samsung, Whirlpool, LG, and Bosch. From DIY homeowners to repairmen, our expert team is here to point customers in the right direction. We carry a deep understanding of our inventory and can even offer tips for your repair project. Since 1959, customer service has always been our top priority, and we can't wait to help.

We've used Danill twice in North Ridgeville. He is very prompt getting back to you and will be at…read moreyour home in one or two days. He's very knowledgeable, professional, polite and courteous. Most importantly, he's honest!! We strongly recommend Danill.

Very satisfactory repair. I left a very detailed positive review on their website. Check it out.read more

While I'm glad my furnace was replaced, as a new and first time homeowner, I was expecting to get…read morean honest recommendation from the technician. The technician recommended that it was better to get my furnace replaced versus being repaired. Therefore, I did choose to get my furnace replaced because of the technician's recommendation. This appointment was made through my home warranty, and the technician chose to not tell my home warranty that this was the recommendation and told them I made the choice on my own. This is not 100% factual. I feel very used and disappointed in this behavior. Not only this, but having to pay upfront BEFORE the installation of the furnace? And getting charged an extra 200$ that isn't included on the invoice at all? Claiming an "additional fee" and it's not documented on any paper work I have? Not only all of this this, but now our AC unit is "buzzing" any time the furnace is on and this was not an issue before the install. So clearly the installation was not done correctly, and I do not feel comfortable letting this company back anywhere near my home to fix this issue because they are not trustworthy. I feel as though this was done to just complete the job and not to actually help a customer. Just men taking advantage of a new homeowner. While I am only one customer, I hope this review will sway others from here and I will not be working with this company any further and I will not recommend this company to anyone else who needs HVAC assistance.

This is one of the worst contractor i have worked with. What ever you do NEVER PAY HIM UPFRONT. I…read moregot this contractor through Choice Home Warranty. He was suppose to change my 3 ton AC compressor. He demanded upfront payment and 3 months down the line he changed the compressor to a 2.5 ton. The AC was not cooling then i realized it was 2.5 ton instead of 3 ton. Then he brought a 3 ton compressor and tried to install it and broke the existing bracket. I demanded a full refund. He initially said he will refund but never paid me back. I was out of $3500. I filed a complaint with Better Business Bureau, but did not yield any positive result. I complained with the CHOICE HOME WARRANTY and they raised their hand up. So beware if you are dealing with this guy.

Great job in a timely manner, diagnosed problem and fixed it. Torran was professional and kind…read more Thanks you

I was very happy with more the respond time I had and the work done. He did more than I expected…read more In addition he gave me advice on maintance for my dryer. My dryer is a Whirlpool which I bought new in 1987. this was the first time I to have work done on my dryer. The cost of the repair was very low compared to buying a new one. I strongly recommend TDP applicance repair to anyone

Patrick with Parc Appliance Repair repaired my gas stove igniter. My Frigidaire Gas Stove was…read moreunder warranty, I filed a claim but they were not responding to Patrick to get a replacement after waiting over 2 weeks without a stove. Patrick repaired my stove with another igniter and it's back working as it should. I appreciate Patrick on his professionalism and due diligence in going the extra mile to get my stove working even when Frigidaire was not responding. Great job Patrick and I highly recommend Parc Appliances.

From the owner: A local small business serving the Shenango and Mahoning Valley for all home appliance repair…read moreneeds.