I am extremely disappointed with my experience with C & J Buckeye Repair in Girard, Ohio…read more I initially called to ask about the price for a washer diagnostic service. The receptionist seemed irritated, but gave me the pricing information, and I explained that I would call back after speaking with my husband. About five minutes later, I called back to schedule the appointment. The phone rang twice and then went straight to voicemail. I called again two more times, several minutes apart, and each time my call appeared to be declined and sent directly to voicemail. Shortly after my third attempt, I received a text message from an unknown personal cell phone number stating: "Hi there, this is Kristy from Buckeye Appliance Repair. I will not be scheduling new appointments for the next week. Sorry for any inconvenience." What made this situation even more upsetting was that I had my mother called a couple hours later asking for the exact same service and was immediately told they could come out the very next day. The only noticeable difference between our calls was our names (which show on the caller ID). I have a distinctly African American name, while my mother's name is Sandi. I cannot say with certainty what motivated the different treatment, but based on the timing and circumstances, the experience felt discriminatory and deeply uncomfortable. If appointments truly were unavailable, I believe that should have been communicated honestly and professionally over the phone instead of repeatedly declining my calls. I always try to support local businesses in my community, which is why this experience was so disappointing. Unfortunately, because of how I was treated, I would not recommend this business to others.

I've used them twice. the tech was timely and very efficient for the work that was done. and the…read moreprice was very reasonable. will gladly use them again

Don was very friendly, well dressed, and organized. I enjoyed our conversation while he cleared out…read moremy oh hell who am I kidding, he cleared out my pipes like no other. Highly recommended

Had a washing machine that I thought was leaking. Warranty company chose ProtecRepair.biz to come…read morediagnose. My tech, Dean, was GREAT. We determined it wasn't the washer (it was a drain hose issue). But after he left the washer wouldn't work at all. I panicked a bit and called in and texted asking them to send him back. The man I got on the phone in the office was a D-bag! Instead of saying "He's already on another job and let me see if I can help" he replied with "He's already in Canton, I can't just send him back. He's working on a $15,000 appliance job. He's an expert on those machines. He'll have to call you" It wasn't only WHAT he said, but HOW he said it. Super dismissive. Well thanks for letting me know I'm not important because my washer wasn't worth $15,000. Dean called me back and explained that I had to unplug and reset the controls and everything was fine. Why couldn't the guy on the phone just say "He's at another site, but I will find out what's wrong and call you right back or send someone else" Dean you were great, your manager....not so much.

This is a wonderful company,10 months ago we had Robert out to fix an issue with our refrigerator…read moreso when our furnace needed repair they were the first call. They do have a customer for life and I always recommend them to others. Please know that great customer service and experience are hard to find nowadays. They are quick to respond and pricing is great. The tech's are always friendly, responsible, and respect your time.

It's been over a year since we last needed Jerry, but we just had the occasion to call him again…read more.. this time it was for our ice maker. Jerry came out right away and fixed the issue very quickly and once again it was a very reasonable cost. He's honest, personable, dependable, and knows his stuff! His prices are very reasonable for the work he does. What could be better? Any time we need an appliance repair, we call Jerry to do the work. Easy as pie.

From the owner: Specializing in: - Major Appliance Refinishing & Repair…read more- Washers & Dryers Service & Repair - Microwave Ovens - Small Appliances

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

He showed up when he said he would and took care of repairs to our refrigerator quickly and neatly.read more

His advertisement states most major brands serviced. A quick review of a list of major brands shows…read more LG is listed. We called and spoke with the owner and gave him the details. We have a 4 year old LG refrigerator not cooling or freezing. my husband explained he was certain it was the compressor. The owner,Richard, told us he works on LG appliances. We scheduled a repair visit. Richard came in, removed the back of my fridge saw the blinking light, closed it up and wrote me an invoice for $148.40, stating "NEEDS COMPRESSOR". He told me he doesnt have the tools needed to fiX the compressor for a LG fridge. He deliberately mislead us about his ability to repair a LG refrigerator.

Called AAA appliance repair in Fayette county Pa. to fix a dishwasher.Was charged a $85.00 service…read morecharge.Was told by Tony that he would do research on costs for a water valve and control board.4 days later he calls and states that parts are hard to find for the dishwasher and he would get back when he finds them.These dishwashers are still being sold at Lowes, made by GE.After a few more days of not hearing from him I called 2 parts stores who said they were available and could be shipped in 3 days.Tried several times for 3 days to reach AAA appliance with no answer,mailbox full.Nothing but cricket's.This man is a liar and a thief and I wouldn't trust him as far as I could throw him.1star was least option.