I am extremely disappointed with my experience with C & J Buckeye Repair in Girard, Ohio…read more I initially called to ask about the price for a washer diagnostic service. The receptionist seemed irritated, but gave me the pricing information, and I explained that I would call back after speaking with my husband. About five minutes later, I called back to schedule the appointment. The phone rang twice and then went straight to voicemail. I called again two more times, several minutes apart, and each time my call appeared to be declined and sent directly to voicemail. Shortly after my third attempt, I received a text message from an unknown personal cell phone number stating: "Hi there, this is Kristy from Buckeye Appliance Repair. I will not be scheduling new appointments for the next week. Sorry for any inconvenience." What made this situation even more upsetting was that I had my mother called a couple hours later asking for the exact same service and was immediately told they could come out the very next day. The only noticeable difference between our calls was our names (which show on the caller ID). I have a distinctly African American name, while my mother's name is Sandi. I cannot say with certainty what motivated the different treatment, but based on the timing and circumstances, the experience felt discriminatory and deeply uncomfortable. If appointments truly were unavailable, I believe that should have been communicated honestly and professionally over the phone instead of repeatedly declining my calls. I always try to support local businesses in my community, which is why this experience was so disappointing. Unfortunately, because of how I was treated, I would not recommend this business to others.

From the owner: Affordable, quality appliance repair in the Youngstown area. read more

While I'm glad my furnace was replaced, as a new and first time homeowner, I was expecting to get…read morean honest recommendation from the technician. The technician recommended that it was better to get my furnace replaced versus being repaired. Therefore, I did choose to get my furnace replaced because of the technician's recommendation. This appointment was made through my home warranty, and the technician chose to not tell my home warranty that this was the recommendation and told them I made the choice on my own. This is not 100% factual. I feel very used and disappointed in this behavior. Not only this, but having to pay upfront BEFORE the installation of the furnace? And getting charged an extra 200$ that isn't included on the invoice at all? Claiming an "additional fee" and it's not documented on any paper work I have? Not only all of this this, but now our AC unit is "buzzing" any time the furnace is on and this was not an issue before the install. So clearly the installation was not done correctly, and I do not feel comfortable letting this company back anywhere near my home to fix this issue because they are not trustworthy. I feel as though this was done to just complete the job and not to actually help a customer. Just men taking advantage of a new homeowner. While I am only one customer, I hope this review will sway others from here and I will not be working with this company any further and I will not recommend this company to anyone else who needs HVAC assistance.

This is one of the worst contractor i have worked with. What ever you do NEVER PAY HIM UPFRONT. I…read moregot this contractor through Choice Home Warranty. He was suppose to change my 3 ton AC compressor. He demanded upfront payment and 3 months down the line he changed the compressor to a 2.5 ton. The AC was not cooling then i realized it was 2.5 ton instead of 3 ton. Then he brought a 3 ton compressor and tried to install it and broke the existing bracket. I demanded a full refund. He initially said he will refund but never paid me back. I was out of $3500. I filed a complaint with Better Business Bureau, but did not yield any positive result. I complained with the CHOICE HOME WARRANTY and they raised their hand up. So beware if you are dealing with this guy.

It's been over a year since we last needed Jerry, but we just had the occasion to call him again…read more.. this time it was for our ice maker. Jerry came out right away and fixed the issue very quickly and once again it was a very reasonable cost. He's honest, personable, dependable, and knows his stuff! His prices are very reasonable for the work he does. What could be better? Any time we need an appliance repair, we call Jerry to do the work. Easy as pie.

From the owner: Specializing in: - Major Appliance Refinishing & Repair…read more- Washers & Dryers Service & Repair - Microwave Ovens - Small Appliances

When I found water on my floor and opened up freezer door, I found frozen ice on the floor of the…read moreMaytag refrigerator...I called and left a message that I thought the drain from defroster was not working...Could someone possibly come out and check/repair the problem...they called me shortly after 8AM...To indicate they would send someone between 9-12 pm. What a PROFESSIONAL business and reasonable priced for repairs. The repair he did was done COMPLETELY and the appointment scheduling was quick and caring, within the time parameters necessary...FARRAGHERs is a class A+ business. Matthew Inskeep

On my brand new Frigidaire range, Lowe's installation techs didn't bother installing all parts for…read morethe oven door hinges. They were apparently missing a piece for the left side, but didn't feel it was worthy of mention before they left. As a result, the right side of the oven door came loose in my hand the first time I decided to use the oven part. Our second repair was because the oven wasn't heating up to the proper temperature, but I attributed this to the oven door's faulty installation, affecting the way it seated on the gasket. But once the door was fixed, the oven still took nearly twice as long to bake at or around the recipe's temperature. Both times, Frigidaire set me up with Farragher's. They are excellent about communications regarding the repair appointments, and about any possible delays in the tech arriving at the agreed-up time slot. Parts needed to be ordered and installed for these repairs. I was also updated about the parts' ETA, then immediately scheduled for installation upon their arrival. My brand new Frigidaire oven is being serviced for a *third* separate issue now, for a broiler element that won't heat the space within 4" of it beyond 280 degrees on HI (that was the hottest temp I was able to achieve during my 45-minute preheat experiment - the inside of the oven barely even felt warm the entire time). Sadly, instead of sending Farragher's, Frigidaire sent a different repair service this time. That person personally witnessed how embarrassingly poor it performs - he tested it out with a piece of white bread on the rack, closest to the heating coil. After 6 min on HI, it should have been reduced to ash. But when he pulled it out to assess, it was just politely browned on one side. My toaster could have done that in under 3 min - and both sides would been warm. Even with proof in his hands of this thing's failure to operate properly, he gave us several excuses why it couldn't be fixed. As I'm not willing to accept that in a stove we just bought 3 mos ago, Frigidaire was supposed to call me last week about the next steps. Apparently, there was a reason they didn't state what year they'd call... Needless to say, I will never bring another Frigidaire appliance into my home. Not even if they're giving them away. My 5% uncertainty is due to parts sometimes taking ten or so days to arrive, but I am 95% sure this newest issue would already be fixed, if they'd just sent Farragher's again.

Very professional and extremely funny. If you need something done correctly, efficiently, and also…read morehave a laugh, I would recommend them to everyone. Great prices with outstanding customer service. Thank you!

From the owner: We are a four generation appliance repair company founded in 1916 in New Castle Pennsylvania…read more Our “old school” Service and reputation remains deeply rooted in the Tri-County area. We treat every client like a family member. For the most part one you like!Ask about our free-for-all monthly drawing senior and veteran discount

They were out to my house 5 times trying to fix a leak in my ice maker. Put in several parts that…read moredid not fix the problem. On the fifth attempt they actually BROKE my ice maker.

My Whirlpool washer is under warranty through Lowes .... Scheduled a service through them to repair…read moremy washer.. Had a date of 9-11 they call me on 9-9 and say I'm calling about your appointment tomorrow!! Um no! I am at work all day that's why my appointment is Friday 9-11... So Friday comes no call! I call them and say I wanted to confirm my appointment for today.. She ask me where I am from I tell her and she says we were out that way yesterday... We are not out that way today!!!! Really!!! I have my email with the repair date!! So I ask her so my appointment is not happening today!? She says no! Okay so I call Lowes back make a complaint and go with a different company! I have a family of four I need my washer!! Beware of this company!!! I would use someone else!

Had a small part fail on a late Saturday morning and Anthony at V&V went above and beyond to help…read moreme out. I wasn't going to make it to the shop from Warren before they closed, but he left just what I needed for me to pick up. Saved my weekend. I'll be back again for sure. Thanks so much.

From the owner: When you need appliance parts, stop by one of the largest authorized distributors in the United…read moreStates. At V&V Appliance Parts, we carry an impressive inventory from some of the biggest name brands, including General Electric Appliances, Samsung, Whirlpool, LG, and Bosch. From DIY homeowners to repairmen, our expert team is here to point customers in the right direction. We carry a deep understanding of our inventory and can even offer tips for your repair project. Since 1959, customer service has always been our top priority, and we can't wait to help.

We've used Danill twice in North Ridgeville. He is very prompt getting back to you and will be at…read moreyour home in one or two days. He's very knowledgeable, professional, polite and courteous. Most importantly, he's honest!! We strongly recommend Danill.

Thursday evening the dryer quit. I called several people on Friday. On Saturday Daniil arrived on…read moretime and proceeded to take the dryer apart, revealing the problem to be a broken heating coil. He replaced this, checked out everything else on the dryer, cleaned up the vent, put it all back together and cleaned up. All in less than an hour. One of our best service experiences. Charge was not unreasonable for time and parts. Recommended!