Had a washing machine that I thought was leaking. Warranty company chose ProtecRepair.biz to come…read morediagnose. My tech, Dean, was GREAT. We determined it wasn't the washer (it was a drain hose issue). But after he left the washer wouldn't work at all. I panicked a bit and called in and texted asking them to send him back. The man I got on the phone in the office was a D-bag! Instead of saying "He's already on another job and let me see if I can help" he replied with "He's already in Canton, I can't just send him back. He's working on a $15,000 appliance job. He's an expert on those machines. He'll have to call you" It wasn't only WHAT he said, but HOW he said it. Super dismissive. Well thanks for letting me know I'm not important because my washer wasn't worth $15,000. Dean called me back and explained that I had to unplug and reset the controls and everything was fine. Why couldn't the guy on the phone just say "He's at another site, but I will find out what's wrong and call you right back or send someone else" Dean you were great, your manager....not so much.

This is a wonderful company,10 months ago we had Robert out to fix an issue with our refrigerator…read moreso when our furnace needed repair they were the first call. They do have a customer for life and I always recommend them to others. Please know that great customer service and experience are hard to find nowadays. They are quick to respond and pricing is great. The tech's are always friendly, responsible, and respect your time.

Patrick with Parc Appliance Repair repaired my gas stove igniter. My Frigidaire Gas Stove was…read moreunder warranty, I filed a claim but they were not responding to Patrick to get a replacement after waiting over 2 weeks without a stove. Patrick repaired my stove with another igniter and it's back working as it should. I appreciate Patrick on his professionalism and due diligence in going the extra mile to get my stove working even when Frigidaire was not responding. Great job Patrick and I highly recommend Parc Appliances.

I am extremely disappointed with my experience with C & J Buckeye Repair in Girard, Ohio…read more I initially called to ask about the price for a washer diagnostic service. The receptionist seemed irritated, but gave me the pricing information, and I explained that I would call back after speaking with my husband. About five minutes later, I called back to schedule the appointment. The phone rang twice and then went straight to voicemail. I called again two more times, several minutes apart, and each time my call appeared to be declined and sent directly to voicemail. Shortly after my third attempt, I received a text message from an unknown personal cell phone number stating: "Hi there, this is Kristy from Buckeye Appliance Repair. I will not be scheduling new appointments for the next week. Sorry for any inconvenience." What made this situation even more upsetting was that I had my mother called a couple hours later asking for the exact same service and was immediately told they could come out the very next day. The only noticeable difference between our calls was our names (which show on the caller ID). I have a distinctly African American name, while my mother's name is Sandi. I cannot say with certainty what motivated the different treatment, but based on the timing and circumstances, the experience felt discriminatory and deeply uncomfortable. If appointments truly were unavailable, I believe that should have been communicated honestly and professionally over the phone instead of repeatedly declining my calls. I always try to support local businesses in my community, which is why this experience was so disappointing. Unfortunately, because of how I was treated, I would not recommend this business to others.

I've used them twice. the tech was timely and very efficient for the work that was done. and the…read moreprice was very reasonable. will gladly use them again

Great service fast and reliable. Honest and dependable. They came out quickly and on time.read more

i soo appreciate the honesty of this company. I have an older washer that was needing repaired. I…read moreexplained the problem and he knew right away what the problem was. He could've came out and charged me to look at it,but he didn't . He even recommended a brand that was good to buy . Now i feel armed enough to feel confident about buying a new one. i can' t say i'm happy to buy a new one ... who is? THANK YOU Jim

This is a great company. I have been using them since we moved last year. I purchased their…read moreyearly plan which means they will come out twice to check your air and heat for one low price. Very reasonable. Camaren was a professional and respectful. He chaned and checked things i never heard of. He was extremely thorough. Do yourself a favor and use this company.

I have used them twice since moving to Hubbard, OH. Today Cameron came to look at my air…read moreconditioner. He was very professional and explained the problem as he repaired it. I am quite pleased that I have found a company that I believe provides a good service at a fair and reasonable price.

We have a top of the line front loading washer and dryer. The washer, after having been leveled a…read morenumber of times, was shaking so much during the spin cycle that it would shut off before a load cycle could finish leaving the clothes soaking wet. In other words, we could not do our laundry. I called a few repair places. None wanted to help us because the washer was manufactured by a Canadian company. However, two did come in to take a look at it (charged service calls); and both told us to get a new washer. I finally found Ben's Appliance Service. He came, diagnosed the problem, and ordered the parts. He must have known that the parts needed for our washer were the same as the parts for other washers. In two days we were back to washing clothes, and the washer has been working like new. HIGHLY RECOMMENDED !

Excellent Plumber, fair pricing and always gets the quotes in within a timely manner. He works on…read moremy rental properties, my home, and he has worked for many of my clients and my family. RECOMMEND! Thanks Mike!

Power cleaning of my main line. Outstanding service, the technicians were professional courteous…read moreand cleaned up after themselves. Expensive but worth the price.

They could not help me find a water leak in my basement when I called them out I told them to clean…read moreout a sink drain. They did everything but that cost me over $500 for nothing. The drain didn't even get done. When they left I found the leak. It was my water heater leaking behind the wall. He was there for one hour. And fixed nothing what a waste of money