Had a washing machine that I thought was leaking. Warranty company chose ProtecRepair.biz to come…read morediagnose. My tech, Dean, was GREAT. We determined it wasn't the washer (it was a drain hose issue). But after he left the washer wouldn't work at all. I panicked a bit and called in and texted asking them to send him back. The man I got on the phone in the office was a D-bag! Instead of saying "He's already on another job and let me see if I can help" he replied with "He's already in Canton, I can't just send him back. He's working on a $15,000 appliance job. He's an expert on those machines. He'll have to call you" It wasn't only WHAT he said, but HOW he said it. Super dismissive. Well thanks for letting me know I'm not important because my washer wasn't worth $15,000. Dean called me back and explained that I had to unplug and reset the controls and everything was fine. Why couldn't the guy on the phone just say "He's at another site, but I will find out what's wrong and call you right back or send someone else" Dean you were great, your manager....not so much.

This is a wonderful company,10 months ago we had Robert out to fix an issue with our refrigerator…read moreso when our furnace needed repair they were the first call. They do have a customer for life and I always recommend them to others. Please know that great customer service and experience are hard to find nowadays. They are quick to respond and pricing is great. The tech's are always friendly, responsible, and respect your time.

When I found water on my floor and opened up freezer door, I found frozen ice on the floor of the…read moreMaytag refrigerator...I called and left a message that I thought the drain from defroster was not working...Could someone possibly come out and check/repair the problem...they called me shortly after 8AM...To indicate they would send someone between 9-12 pm. What a PROFESSIONAL business and reasonable priced for repairs. The repair he did was done COMPLETELY and the appointment scheduling was quick and caring, within the time parameters necessary...FARRAGHERs is a class A+ business. Matthew Inskeep

On my brand new Frigidaire range, Lowe's installation techs didn't bother installing all parts for…read morethe oven door hinges. They were apparently missing a piece for the left side, but didn't feel it was worthy of mention before they left. As a result, the right side of the oven door came loose in my hand the first time I decided to use the oven part. Our second repair was because the oven wasn't heating up to the proper temperature, but I attributed this to the oven door's faulty installation, affecting the way it seated on the gasket. But once the door was fixed, the oven still took nearly twice as long to bake at or around the recipe's temperature. Both times, Frigidaire set me up with Farragher's. They are excellent about communications regarding the repair appointments, and about any possible delays in the tech arriving at the agreed-up time slot. Parts needed to be ordered and installed for these repairs. I was also updated about the parts' ETA, then immediately scheduled for installation upon their arrival. My brand new Frigidaire oven is being serviced for a *third* separate issue now, for a broiler element that won't heat the space within 4" of it beyond 280 degrees on HI (that was the hottest temp I was able to achieve during my 45-minute preheat experiment - the inside of the oven barely even felt warm the entire time). Sadly, instead of sending Farragher's, Frigidaire sent a different repair service this time. That person personally witnessed how embarrassingly poor it performs - he tested it out with a piece of white bread on the rack, closest to the heating coil. After 6 min on HI, it should have been reduced to ash. But when he pulled it out to assess, it was just politely browned on one side. My toaster could have done that in under 3 min - and both sides would been warm. Even with proof in his hands of this thing's failure to operate properly, he gave us several excuses why it couldn't be fixed. As I'm not willing to accept that in a stove we just bought 3 mos ago, Frigidaire was supposed to call me last week about the next steps. Apparently, there was a reason they didn't state what year they'd call... Needless to say, I will never bring another Frigidaire appliance into my home. Not even if they're giving them away. My 5% uncertainty is due to parts sometimes taking ten or so days to arrive, but I am 95% sure this newest issue would already be fixed, if they'd just sent Farragher's again.

Very professional and extremely funny. If you need something done correctly, efficiently, and also…read morehave a laugh, I would recommend them to everyone. Great prices with outstanding customer service. Thank you!

From the owner: We are a four generation appliance repair company founded in 1916 in New Castle Pennsylvania…read more Our “old school” Service and reputation remains deeply rooted in the Tri-County area. We treat every client like a family member. For the most part one you like!Ask about our free-for-all monthly drawing senior and veteran discount

Had a small part fail on a late Saturday morning and Anthony at V&V went above and beyond to help…read moreme out. I wasn't going to make it to the shop from Warren before they closed, but he left just what I needed for me to pick up. Saved my weekend. I'll be back again for sure. Thanks so much.

From the owner: When you need appliance parts, stop by one of the largest authorized distributors in the United…read moreStates. At V&V Appliance Parts, we carry an impressive inventory from some of the biggest name brands, including General Electric Appliances, Samsung, Whirlpool, LG, and Bosch. From DIY homeowners to repairmen, our expert team is here to point customers in the right direction. We carry a deep understanding of our inventory and can even offer tips for your repair project. Since 1959, customer service has always been our top priority, and we can't wait to help.

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

I got a very fast reply from Renovatech's team. They even came out on the same day I contacted…read morethem. Daniil was very professional and quickly assessed the problem. He was back 2 days later with the replacement part to repair our dishwasher. Service was fast, professional, and reasonably priced for the quality of work provided.

While I'm glad my furnace was replaced, as a new and first time homeowner, I was expecting to get…read morean honest recommendation from the technician. The technician recommended that it was better to get my furnace replaced versus being repaired. Therefore, I did choose to get my furnace replaced because of the technician's recommendation. This appointment was made through my home warranty, and the technician chose to not tell my home warranty that this was the recommendation and told them I made the choice on my own. This is not 100% factual. I feel very used and disappointed in this behavior. Not only this, but having to pay upfront BEFORE the installation of the furnace? And getting charged an extra 200$ that isn't included on the invoice at all? Claiming an "additional fee" and it's not documented on any paper work I have? Not only all of this this, but now our AC unit is "buzzing" any time the furnace is on and this was not an issue before the install. So clearly the installation was not done correctly, and I do not feel comfortable letting this company back anywhere near my home to fix this issue because they are not trustworthy. I feel as though this was done to just complete the job and not to actually help a customer. Just men taking advantage of a new homeowner. While I am only one customer, I hope this review will sway others from here and I will not be working with this company any further and I will not recommend this company to anyone else who needs HVAC assistance.

This is one of the worst contractor i have worked with. What ever you do NEVER PAY HIM UPFRONT. I…read moregot this contractor through Choice Home Warranty. He was suppose to change my 3 ton AC compressor. He demanded upfront payment and 3 months down the line he changed the compressor to a 2.5 ton. The AC was not cooling then i realized it was 2.5 ton instead of 3 ton. Then he brought a 3 ton compressor and tried to install it and broke the existing bracket. I demanded a full refund. He initially said he will refund but never paid me back. I was out of $3500. I filed a complaint with Better Business Bureau, but did not yield any positive result. I complained with the CHOICE HOME WARRANTY and they raised their hand up. So beware if you are dealing with this guy.

They are Def nice people and do good work. The warranty I got was also nice. But so far so good got…read moredryer blower fan fixed didn't. Have to buy new dryer so I'm happy.. Thanks again Tdp I'll Def hit you guys up again if I'm in need of an appliance repair. Also forgot to say weren't really expensive either actually good price I thought

Great job in a timely manner, diagnosed problem and fixed it. Torran was professional and kind…read more Thanks you

Patrick with Parc Appliance Repair repaired my gas stove igniter. My Frigidaire Gas Stove was…read moreunder warranty, I filed a claim but they were not responding to Patrick to get a replacement after waiting over 2 weeks without a stove. Patrick repaired my stove with another igniter and it's back working as it should. I appreciate Patrick on his professionalism and due diligence in going the extra mile to get my stove working even when Frigidaire was not responding. Great job Patrick and I highly recommend Parc Appliances.

From the owner: A local small business serving the Shenango and Mahoning Valley for all home appliance repair…read moreneeds.