Michael from Clayton Heating & Air Conditioning was just here to service my home's air conditioning…read moreunit and was extremely professional and courteous. Anymore, unfortunately you come to expect less-than great people to show up at your door. Not with Clayton, and not with Michael. This was a great example of a fantastic customer service experience. I would highly recommend him to anyone who asks. Professional, knowledgeable and precise about his work - prioritizes doing a good job for the customer 1st. Clayton made me a priority and came right away. Micheal made the experience even better. He makes this company shine A+++ thank you!

After being told I needed a new furnace Clayton came in amd was able to diagnose the problem and…read morefix it for $462. The gentleman who madw tje repair stayed for about five hours and still didnt overcharge.

This is a fantastic company!!! Enbridge Gas Company left me without being able to relight my…read moreboiler after nearly 12 hours without heat with an outside temp of only 24 Degrees. I called Thompson and Dwayne was here in 20 minutes, found the problem and had my heat on with in another 20 minutes. I had tried several other companies that advertise 24/7 service, but they wouldn't come out immediately. Enbridge was no help at all. However, Thompson Mechanical got the heat back on and all is fine. Dwayne was fast, friendly, extremely polite, knowledgeable and professional, even though he had to get out of bed and come to my home after already working over a 12 hour day! I cannot say enough for Dwayne and Thompson Mechanical! They are affordable, dependable and reliable - worth every penny!!!

Bad service, poor testing and training. Called about coin unit dripping water into the blower…read moreunit. Technician arrived looked at the unit and inside said I needed a 2 drain line. DID NOT even turn on the unit to see the problem! Did not check the coolant pressure to see how much charge it had. Had me turn on the unit, it ran for about 15 minutes. Had cold air at the duct and no water dripping. So he left. at 1 hour water was all over the floor and furnace unit. He did nothing and charged me $300 for 1 new drain line.

I am a writer for many types of articles so I evaluate businesses all the time. I was also an under…read morecover shopper in my career at one time, so I KNOW what to look for and what to stay away from in a business. EMS PLUMBING and HEATING is THE BEST and most professional Company that I have used. From their President and Founder , Ed Snitzer to their staff of professionals they are 1.) responsive 2.) professional 3) product knowlege is key and 4) intelligent. No pants falling plumbers here---only articulate and thinking people who take their customers plumbing and heating issues seriously. Recently, when I had an emergency with water pouring out and called 5 other plumbing companies only to hear "they are out to lunch" over and over again---EMS's owner, Ed Snitzer answered his companys calls because as he said " I dont want my customers getting an answer machine" He did this again when he was in the HOSPITAL! Last, He came over and helped me with his arm in a sling after therapy..because I couidnt stop the water. Denny, Marino and Ed installed a new water heater without a glitch and went the extra mile when I requested a new part. Denny is the nicest guy and you dont have to fear having him in your persoanl space ( home) like some other plumbing companies. They are fair and reasonable in their pricing. I HUGELY recommend them. Linda Wilson

Had my tankless water heater stop working last evening. Called EMS this morning after a getting a…read morerecommendation from a friend. I was not expecting any service today as I know many business are so overwhelmed and I have not needed their services previously. They offered to try and fit me in and they did just that. Denny did an excellent job diagnosing and fixing my water heater. I'm very appreciative and will use them yearly to clean my tank. Excellent service. Excellent value and price.

Professional service from start to finish. Quality work. We're very happy with Aey Electric, would…read morehighly recommend them.

Very rude over talked me as a potential paying customer and wanted all his money upfrontread more

from start to finish, I felt that Dan Jacobs was the most honest HVAC company i have ever dealt…read morewith. he didnt try to oversell me on more than what i need. When his Technicians came to do the install they were fast, clean and made sure everything worked as it should. They cleaned up their mess and apart from a new furnace and AC...you would never know anyone was here. I would reccomend them to anyone.

They came last year to service our furnace before winter. We had some water leaking around out vent…read morepipe and asked them to check it out. We were told that " it's your roof. My back is bad and I am not climbing up on the roof to look". Though ok they can check it if it gets bad or next time they come. We signed up for the service contract that is like $20 a month and it cover the bi-yearly checks and is covered under the contract also gives discounts on parts and labor if work needs done. So our credit card needed to be replaced and the number changed. We have called them 3 times left messages and never got a response! We are trying to give them money and they won't call us ! Oh, and since then our chimney cap came off and was on the ground. It was rotted clean through! Guess it wasn't a roofing issue after all! If a company won't return your call when you are trying to pay them what will they do if you have a problem and need their help ?

The two men came to our home to fix a gas dryer plumbing problem. They could not have been…read morenicer,explaining everything along they way at a good price. We will use them again...Thanks!

I called Brocious and talked to the owner Chris on the phone for my mom's house in niles. He took…read moremy number and told me he would call me in about an hour when he was on his way and he did. Upon arrival he introduced himself, listened to the problem, and got right to work. Within a short amount of time he informed me of the problem and gave me a good fair price. My mom's air was running 100 percent within a short amount of time. Chris even charged less for the service call then he had quoted on the phone! This all took place on a Saturday! I completely recommend this business and I will be calling him in the future. BTW, this is my first ever review on the net of any kind. Eric from Howland

This is a great company. I have been using them since we moved last year. I purchased their…read moreyearly plan which means they will come out twice to check your air and heat for one low price. Very reasonable. Camaren was a professional and respectful. He chaned and checked things i never heard of. He was extremely thorough. Do yourself a favor and use this company.

I have used them twice since moving to Hubbard, OH. Today Cameron came to look at my air…read moreconditioner. He was very professional and explained the problem as he repaired it. I am quite pleased that I have found a company that I believe provides a good service at a fair and reasonable price.

In a really cold snap last winter, Dieter gave priority service to those with no heat at all. That…read moremeant a new, energy efficient furnace was installed 10 days sooner than it would have been with other companies I called. Even more important, it meant a total bill that that was well below half of quotes I received from other companies. I could not be more pleased with Dieter's pricing, responsiveness, transparency, quality, and caring attitude.

We have used Dieter for all our boiler repairs and replacements for the past 15 years. Having 10…read moreseparate systems one in each of our 6 plex condo buildings. The prices are the best we could find. The service is great with them always responding on site within 24-48 hours. Bob has been out when then them is below zero at 4 in the morning to repair the heat when it went down. This is a family owned business and they know what they are doing. When there is a problem they work to get to the source and have you up and running ASAP.. We have never been over charged, even when they came out Christmas Morning and fixed a broken water line that wasn't even to the boiler, it was broken behind a wall and a panicked person called at 4 AM. We trust them to enter the buildings on their own and do what needs done. Our Condo Board trust no one but Dieter's to keep our 60 units heated.