Jim Thornton came out to install a heat pump at my home. This was a particularly difficult…read moreinstallation given the structure of my home. Jim actually had to move the unit through our home to get to the back yard. They were careful, thoughtful and professional at every step. I shopped around for a few quotes and the price was great, especially to work with a professional who truly understands what he's doing. Others tried to upswell me products I didn't need - Jim walked me through the details and helped me make the right decision. I can't say enough good things about this company. I'll be using them for all of my heating, cooling, and plumbing work.

I cannot begin to express my annoyance and disappointment at the plumbing aspect of Thornton and…read moreSons. We have been waiting months at a new construction house for someone to install out hot water tank. It's the last thing we need before the house is livable. School is about to start and I'm particularly upset that my kids will be living a half hour away from their school, which adds an hour to their already long day. We have gotten nothing but a run around of tomorrow's and next weeks that never happen. I understand not being number one on the priority list but at this point I'm convinced we're not on the list at all despite repeated calls and assurance that "I'll be out this week". Please don't waste your time with them.

Robert N. Poland, Ohio I waited a full year to write this…read moreHVAC review so it could be absolutely accurate and cover all 4 seasons. We have a Century home in Poland that never had A/C. Always carried 4 window A/C units up and down 2 flights of stairs because they had to be stored in the garage. After 40 years I can't carry these anymore. Talked to Mighty Mike's guy Ken at Canfield Home & Garden Show in Feb. 2025. Ken immediately had ideas of how they could add needed A/C venting and a Mitsubishi Heat Pump to solve our A/C needs. May of 2025 Mike, Ken, & Jason designed and installed our new HVAC system with a New Luxaire Furnace, Mitsubishi Heat Pump, Attic A/C Blower System, and A/C Ceiling Vents. After 12 months I can say it has been a blessing that we trusted & hired Mighty Mike and his team. This new system has kept us warmer in the winter and now cooler in the summer without fail. Now the entire house is cool in the warm months, instead of just the upstairs where the window units were. And we did not pay for more than we needed. The system we got was custom designed to be just the right size for our house. The quote included a complete detail of all the parts and pieces, so we could see exactly what was needed and what we were buying. Do yourself a favor and call Mighty Mike Heating and Cooling. Mike's a truly good guy with a great team. They are all extremely knowledgeable, professional, and do outstanding work. Robert N. Poland, Ohio

Mike is fantastic. You will not want to use anyone else. He managed to fit our emergency AC repair…read morein the same day we called and during the hottest time of the year (95+). He was quick to answer our original call, very professional, courteous, found the problem and fixed it quickly. Mike is very honest. It was a simple part that failed and that's what he communicated and replaced. He did NOT try to take advantage of the emergency situation and/or make stuff up to make more money. Skip everyone else and call Mike. You will not be disappointed.

My furnace quit running late evening yesterday. Called Baron as they installed my furnace over 10…read moreyears ago. In less than an hour my gas valve was replaced and the furnace running. The cost was astromically low, way less than I expected. Would never call anyone else.

When i got out of the military and moved back home they came in and said cracked heat exchanger…read moregotta replace the whole thing. Not knowing any better i let them do it. They seemed to do a good job so when i bought a new house Icalled them to get the furnace going for me. Guess what? Yep cracked heat exchanger gotta replace the whole thing. So... I called a competitor, they explained that the tiny cracks (which he showed me on a magnification camera) are normal heat stress and there is nothing to worry about with my furnace. Back up and running for about $70 for other parts. Recently (years later) my mother in law called Baron to do a pre season inspection and startup. Guess what? Yep cracked heat exchanger. They run a good scam and If you must call them, get a second free opinion from a competitor to verify their overpriced scam diagnosis.

This is a great company. I have been using them since we moved last year. I purchased their…read moreyearly plan which means they will come out twice to check your air and heat for one low price. Very reasonable. Camaren was a professional and respectful. He chaned and checked things i never heard of. He was extremely thorough. Do yourself a favor and use this company.

I have used them twice since moving to Hubbard, OH. Today Cameron came to look at my air…read moreconditioner. He was very professional and explained the problem as he repaired it. I am quite pleased that I have found a company that I believe provides a good service at a fair and reasonable price.

Had my tankless water heater stop working last evening. Called EMS this morning after a getting a…read morerecommendation from a friend. I was not expecting any service today as I know many business are so overwhelmed and I have not needed their services previously. They offered to try and fit me in and they did just that. Denny did an excellent job diagnosing and fixing my water heater. I'm very appreciative and will use them yearly to clean my tank. Excellent service. Excellent value and price.

Nice people. Honest prices. New to area and had problem. Called a corporate company and was quoted…read more3x as much for a simple repair. I will be using them in the future

After being told I needed a new furnace Clayton came in amd was able to diagnose the problem and…read morefix it for $462. The gentleman who madw tje repair stayed for about five hours and still didnt overcharge.

Michael from Clayton Heating & Air Conditioning was just here to service my home's air conditioning…read moreunit and was extremely professional and courteous. Anymore, unfortunately you come to expect less-than great people to show up at your door. Not with Clayton, and not with Michael. This was a great example of a fantastic customer service experience. I would highly recommend him to anyone who asks. Professional, knowledgeable and precise about his work - prioritizes doing a good job for the customer 1st. Clayton made me a priority and came right away. Micheal made the experience even better. He makes this company shine A+++ thank you!

Matt is exceptional!! He came over on a very quick notice and was able to diagnose the issue and…read moreget us a new unit very fast! He stayed until the job was finished and working to our needs. Prices were very fair and resonable for a brand new unit. I will only use them going forward for all my HVAC service calls.

Great guys, friendly and helpful. Answers any questions you have and not pushy. Great prices. Had…read morefurnace and ac installed, did great job. Highly recommend

Pro Air is the only HVAC company that I will use from now on. Fast ,friendly, and not expensive at…read moreall. Very straightforward. Without going into specifics, Pro Air has restored my faith in good, honest, hard working people that treat customers better than I could've ever expected.

My AC was not blowing cold air. On 8/15/25 I called Pro Air for service. Mark came out that day and…read moresaid I needed freon. He said the compresser?? would need to thaw, so he was leaving on another call and would be back. On his return he stated the AC would need about 3# of freon at $150 per pound. Okey done at the cost of $589. with "working better". After using it 9-10 times that fall I covered it for winter. On 4/14-15/26 I turned it back on, fan worked but "NO AIR". Called Pro Air on 4/17 and told they would get back. Have not heard from Pro Air by the 22nd (Wonder why, must not need the business) I called back and got Mark, I explained "NO cold air'. He said he would come out but there would be a service charge $139. I ask why he would not check the lines for leaks? He said that could take hours??? Not very good customer service, like a money grab? Getting a new AC but FOR SURE, Pro Air will near see it. In the end Pro Air losses.