I definitely would recommend this business. The owners, staff, and installation crew were excellent…read moreto work with and went out of their way to ensure customer satisfaction. The workmanship of the installation crew was amazing. The attention and support I received from the owners, staff, and installation crew was outstanding. They will have a repeat customer as I update my home. I thank them all for their kindness.

From the owner: Biviano Carpet One Floor & Home and Kiba Studios has been serving communities in both Ohio and…read morePennsylvania for nearly 70 years as a family-run and locally operated floor and home decor store. Our services include both residential and commercial installation across a large selection of flooring for carpet, hardwood, laminate, ceramic tile and vinyl flooring. KIBA Studios is our dedicated kitchen and bath design center. We proudly serve Trumbull County, Mahoning County, and Columbiana County in Ohio as well as Mercer County and Lawrence County in Pennsylvania.

To explain my experience I have uploaded some photos of my experience…read more Graigh had been contracted to remove the existing lifting engineered wood in my townhome and replace it with new flooring due to issues with existing floor lifting. I trusted him to take care of this issue without me being onsite. The original contract photo shows the first item estimated by Snovak flooring was to remove the existing floor. This was never done by Graigh or his subcontractors. I arrived 4 days into the project to find new flooring being down directly parallel to the EXISTING floor with no underlayed padding. This was NEVER discussed with me once. Graigh did not return phone calls for over 24 hours and later said "I'm a busy man" as an excuse for not reaching out. He cited time as a conflict and that in his opinion nailing the existing engineered wood to the potentially faulty subfloor was the best alternative. As much as I appreciate the idea, this was never mentioned in over 4 days of work by Graigh once to me until I discovered it in person. A photo of the quality of work with the shoe molding that was put back in place as finished work is attached. Also a photo of one of many new defective engineered wooden pieces placed. The final job unfortunately did not show interest in fine detail and quality. Graigh was not on site at the completion of the project and had ZERO idea of the final status of the project. The final worksite was left filthy, the wooden floors covered in sawdust/debris and total disregard for a professionally clean working site. When the job was done, requiring over 4 hours vacuuming the main floor, garage, emptying the trash of wooden debris not cleared, cigarette butts, and mopping/cleaning counters throughout the home. Based on my poor experience with the owner, unwillingness of the company to see how laying new floor on an existing problem is not what they had contractually agreed to and the owner's attempts to repeatedly collect FULL payment for a service not completed this is the best review possible.

Great owner, friendly staff, amazing work! Highly recommend. They are very helpful from start to…read morefinish. Friendly. And not just trying to make a dollar , take pride in their work

I really appreciate Greg and Dawn for their excellent service. I went into the store one day. They…read moreordered my outside carpet and it was installed within a week. Quick service The installer was very good. Did a great job came out to restick the glue with no problem thanks Gary, Greg and Dawn Liz Moore

I have mistakenly put a review for a wrong store. Please except my apologies. This was ment for…read morethe store that sends reps out to your home and they do not have a physical location. Pro Flooring is a very reputable company and their service is top notch. I will be visiting them for my next project.

Very friendly and helpful people /workers ! They are knowledgeable and efficient. The flooring…read moreinstallation was quick and well done.

I always try to support small business but was very disappointed in the response when trying to…read moreschedule for a measurement. Had the appointment scheduled and got no call when they were late, I had to call inquiring what happened. They were supposed to call me back with additional options to reschedule and that never happened either. I will not say anything negative about their quality because unfortunately the poor communication never allowed me to get to that point. Hopefully they will get better in the future because this lack of communication will certainly cost them business.

Great family to work with on flooring. Great quality, great value, and very trustworthy. Highly…read morerecommend, 5+ plus stars. Awesome workmanship and very neat and clean in their work. This is the first time we have used them, and I will never use anyone else.

Very helpful and personable! Our first carpeting project and we left feeling confident with what we…read morehad bought and how we were going to go about it. Amazing customer service! :)

From the owner: best bottom line prices for remnants, wall to wall carpeting, fiberfloor, and bound rugs....read more