I don't think they deserve one star! After shelling out 60,000 dollars for a promised beautiful smile the teeth began to fall out! They did nothing to help restore those teeth. I don't think the assessment of my teeth at the first visit was considered. Such poor work. After many xrays I was told too many problems and they wanted to fit me with snap on dentures! This is after many xrays and bite rims. Dr. Robert was irritated that I just wanted the teeth that fell out repaired. Now I had been through so many visits with no mention of problems. After a few years of visits I did not get the smile I was promised. The rest of the new teeth were loose. If a honest assessment had been done on the first visit I could have avoided the problems. The initial new teeth started to fall out within a few months. Dr Robert never assessed my teeth properly. It is so sad to shell out that much money and now I have few teeth left. What kind of dentist treats a patient like this? There were red flags at the first meeting but initially they were all so kind until they got their money then the attitudes changed. Can you imagine after years of visits to then be told I needed dentures. The virus costs they are now charging is ridiculous. They love taking your money, and begging you to give a good review at the first few visits. Yes the warm blankets etc are nice but unnecessary. Stay away from this practice!! So sad that many of their reviews are done by their own staff and family members. Of course there was no refund of my 60,000 I paid. Stanley Dentistry should be ashamed of their poor services! They need to be investigated on their practice. Again stay away! read more

This is an excellent dental practice in a very calming atmosphere. Dr. Bobbi & Dr. Rob are both skilled, friendly, professional and attentive. In fact every staff member on the team is amazing and they all appear HAPPY to be at work (if this is not a sign of a great practice, I am not sure what is!). I had a dental emergency on July 4th and after I left a message, I received a phone call back 20 minutes later- on a holiday! Dr. Bobbi patiently and calmly talked with me, gave me assistance over the phone & set-up an appointment. I ended up needing a dental implant, which left me in the capable and skilled hands of Dr. Rob & his amazing dental assistant (and implant coordinator) Gail. I was nervous about the process and they patiently explained the procedure in detail- using visual aids, as well and verbal & written instructions. I had my tooth extracted and the first step of the implant (all in one visit!) on a Monday afternoon. I was back to work on Tuesday morning with little to no pain at all. Although the American Dental Association does not require it, a new technology called a "guide" is available to make the dental implant safer and more precise. This means Dr. Rob & Gail took a computerized picture of my teeth, as well as X-rays and had a mouthpiece guide created (sent away to be created in Germany!). With this guide, it took almost all risk out of hitting my nerve (along with the high level of skill that Dr. Rob has). Personally, I can't believe that some dental practices complete the implant process without this invaluable tool. I am truly grateful for the responsible practice of staying up to date with the latest dental advances to provide for the safest experience for the client. This is a family owned and run practice with cutting edge technology. Both Dr. Bobbi & Dr. Rob are up to date on the latest dental practices and it is obvious they take continuing education very seriously, which I appreciate as a nervous client! Also, I use nitrous oxide during all procedures because I am a nervous dental patient. I have never once felt belittled for being nervous (which is my past experience) and they all go above & beyond to ensure my comfort level prior to any work completed. My family will be clients here for a long time to come, this practice can not be beat! read more

Pros and cons here. On one hand, I think the dentists and staff are friendly and competent. They bug me about my gum pockets, and that's what I need. On the other hand, it's not unusual for me to end up feeling frustrated and put upon after a visit or call. One example is a filling appointment I had with Bobbi Stanley early on. I arrived on time and sat in the waiting room. Then a dude with expensive-looking jeans came in right after me and was waived into the exam area immediately. When I was taken back a few minutes later, I saw Dr. Stanley and Denim having a nice chat -- they were both standing so I interpreted this as a social visit. I really thought nothing of it until later, when I had been sitting for quite some time in my chair with a numbing swab in my mouth, waiting for Dr. Stanley to come give me my shot and do my filling. It took so long (she eventually showed up a whopping 30 minutes after our appointment time) that my first numbing treatment wore off and I had to be given a second numbing swab. A more recent example: last fall at a cleaning, I asked my tech (I'm sorry I can't remember her name but she's super nice) for prices on teeth whitening. She gave me a rundown of the different types and costs, and also a pamphlet or two. I decided to put off the procedure until I had a window in my orthodontia treatment (different doctor), which is now coming up. I called the office to ask for a recap of the prices because I no longer had the materials I'd been given, and I was told by the receptionist that she couldn't give me the prices over the phone -- that I would have to come in for a consultation. When I explained that I was an existing patient and had already been given the prices earlier, she told me she was new, she didn't know the prices, and that no one in the office would give her that information. This was so blatantly preposterous that I decided not to argue with her, and simply asked her to leave a message for my tech to call me instead. Two weeks later, I've heard nothing -- and yet again I'm left feeling like I've been given the finger. Which is my cue to finally change dentists. read more

Even though I am in a dental chair at 7 AM this is a happy place to be. susan read more

Thank you, Brenda for brightening my smile today!! I love each and every staff member at Stanley Dentistry!!

Upscale and relaxing from the moment you arrive till when you leave, yet surprisingly affordable. They serve coffee, tea, cold drinks at waiting room. Bath has complimentary tooth brushes, dentist chairs have a comfortable mattress on top which added to the blanket you could even fall asleep during a cleaning! The customer service is above par to any other dentist I have been - and I have been to many in the area. They take many dental insurances (at least mine, my husbands and our neighbor - all different). At the check out, they even give you a credit card looking dental floss and a toothbrush, toothpaste, floss cute bag. What can I say... Is the most VIP medical office I have ever been. Makes me feel like a million bucks! Hence worth the time to write the review. They rock! read more

I had given a good review in the past until I realized they were putting off crucial dental work that I needed so they could do it all at once while I'm under anesthesia costing over $20 thousand! I told them I didn't want to be sedated several times and they never told me my teeth had cavities that should have been repaired but because they waited the teeth became infected or started to brake. Knowing one of the tooth was going to be replaced with an implant but they kept putting it off they said my drs ok was six months old and they needed a new one to do sedation! They charge me $1000 for bone to prepare for my implant when I was told that had it not been an emergency they could have done the straight implant without the bone added! They didn't charge my insurance which pays 50% plus they changed me to pull my tooth! They were angry because I told them they should have did this before my tooth got this bad since they knew about it for 6 months and I never said I wanted sedation they wanted me to have it! I recently had another tooth pulled something it needed bone it cost $245 and my insurance paid half. When I requested my records be sent to another dentist they said no they sent me everything already which was just one of the two panaramic X-rays I had to take in one year because one was 6 months old! Because they wanted another dr release from my dr because it was 6 months old! I never had to get a dr release to get an implant but they were so set on me have sedation they put off my much needed dental work to get me to do it! Finally my new dentist just took X-rays and is giving me the dental cate I need without sedation and at 1/3 of the cost! They did have their own anesthesiologists but he left the one they had was part time now so maybe that's why they pushed sedation? But at the cost of my healthy teeth since I was on antibiotics I didn't know my teeth were infected but they did and they didn't tell me because I would have had them repair them ASAP. To me this is medical malpractice and insurance fraud I will contact an attorney an find out ! read more

The dentists are great and skilled. However, this business has a terrible business practice. They required me to pay for all services upfront which is fine. However, when they filed insurance, they had the insurance payment sent directly to them, and the insurance payment was not reimbursed to me. I had some dental implants and crowns done which were very expensive (in thousands). They basically took my upfront payment and received the insurance payments without reimbursing me back. After multiple calls/emails, I finally got my money back several months later. It was exhausting that I had to pay close attention to the EOB from the insurance to know how much and when the reimbursements were paid, because I know the office will not reimburse me the payment unless I request. Additionally, like other reviewers mentioned, they were very pushy on up-selling other services during the cleaning visits. It's a shame that I moved on to another dentist simply because of the bad business practice. I did like the dentists. read more

UPDATE 1/9/15: After comparing cost of future dental work with other local dentists I'm choosing to change dentist. The cost of work at Stanley Dentistry is well above the high end cost range of the procedures in other dental offices. Due to this research I am lowering my rating. The staff and service was great; however, the cost of the work was uncomfortably high. Past Review: I had a great experience at Stanley Dentistry. The facility is very modern and relaxing with comfortable furniture, televisions, amenities, etc. The restrooms were very nice and included a station where you could open a new toothbrush, choose a toothpaste and brush your teeth and/or rinse with mouthwash. The staff were very friendly and attentive to my needs concerning paperwork and being comfortable. I went in thinking they were going to do x-rays, an exam, a cleaning and schedule an appointment to address an old root canal that went bad. I was pleasantly surprised to be told we are going to take care of it right then and there. The procedure was pain free and quick. Dr. Rob was extremely personable and down to earth as were everyone I came in contact with. Brenda, my Dental Assistant for the day, was very personable, funny and attentive. I spent some time researching dentists in our area and I'm very happy to have selected Stanley Dentistry. Some of the main factors I used in choosing them were: dentist experience (years working), surgical dentistry availability (instead of referrals), ability to cater to children/family dentist needs, and professional approach to their social image (website, media, etc). read more

Stay away from this practice! I was promised a beautiful smile! Shortly after all work done my teeth began to fall out! I could not get them to repair 8 missing teeth that included 2 root canals that fell out. I took great care of my new teeth! A honest intial assessment would have given them the plan of care of what was the best options for me. But I do not think a proper assessment was done. Stay away! I trusted this practice! I have now lost all confidence in them. read more

If you can afford this Cadillac of dentistry great for you! Otherwise, if you're out of network, their prices are so overpriced most dental insurance will not cover the costs. So, if a Ford will get you to the same destination, why not save the money and go somewhere else. The tour of the facility was unnecessary as well as the emails and propaganda I continued to receive. Who do you think is paying for all those party favors they are handing out with their names loudly displayed? YOU - the patient! read more

This is a premium dentistry with prices to match. The staff is very friendly but have a marketing/sales pitch that they've rehearsed. Dental practices are more in the marketing business these days and this place is a great example. The work I had done was fine but I was shocked at the above market price for their service/product. Be prepared to open your wallet wide here. read more

Great dentist and actually affordable! She and her husband just opened up a dentist office in holly springs near the wal mart. They both go back and forth between the offices. The one in hs is called stanley-mann dentristry. I googled them before I went to the office and found one really bad review and the rest positive. I had recently gone to another dentist office who wanted to charge me $200 plus for a few fillings and then 300 plus for the rest of the fillings. I also needed sealants which are just to help prevent cavities. I was sick because my teeth are kept in tip top shape. I brush twice and floss daily. I was told that tooth brushes cannot get into the deep grooves at top of your teeth. I decided to go to dr. Bobbi stanley for a second opnion. She told me the same thing except that I really needed one more filling and recommended that I get one more sealant done. However, she showed me how the decay will make it so that when you scrape it with a dentist tool it will sink in some. I had my proof that I had cavities. Her filling price is around 136 for each tooth! Price is out standing especially when you have no insurance. I was scared to get fillings as I have heard it hurts like a bitch. They gave me some numbing gel to stick in my mouth and then later on came the wonderful needle. I really hate them. I had seen a you tube video where they can do an iv sedation at their practice. I'm not sure if her husband only does this or not. However it is worth a shot to ask if it can be done. I was just ready to get over and done with. It still hurt even with the numbing gel and the shot. They do ask you continously if you are ok and they tell you to raise your hand if you need a break, but I wouldn't let them stop. I was ready for it to be over just like when I was in labor. It wasn't as bad as labor, but is still sucked. Dr stanley was very nice and so was her hygentist. They talked me thru it and dr stanley asked if I was cold and gave me a blanket. I was very impressed by her as the hygentist stated that they have 4 kids of their own, 2 foster kids, and one exchange student. I would definitely recommend this dentist to anyone. I already recommend her to my manager. Ask about new patient specials. read more

Very high end dentist. Loved it here. They take very good care of you from the minute you walk in the door. Everyone was responsive on email and phone calls. Try it out! read more

I don't generally review but I feel like I absolutely must share my experience with this practice. I am two days out from my upper molar extraction (broken). Let me tell you, I was absolutely terrified when I made the appointment and it took every ounce of courage I had to actually go. Once I arrived I was greeted warmly, brought back to the suite for the procedure and I was still looking for ways to get out of it. As opposed to other practices, Dr. Rob waited patiently for the nitrous to take effect and made sure that I knew he was there for me, not the other way around. There was one point where a particularly painful injection (roof of the mouth) made me squirm and the hygienist instinctively took my hand. Human touch is incredible and that's all it took to make me relax. I felt no pain what so ever during the procedure and have had some soreness but NO pain during my recovery. Highly, highly recommend this practice and Dr. Rob. I'm sure Dr. Bobbi is just as great, I haven't had the pleasure of seeing her yet. Thanks y'all! read more

I saw Dr. Bobbi Stanley so that I could get a second opinion on a treatment for sleep apnea. After I made the appointment, I prepared myself to get the "run around" that now seems to be the norm in the world of medicine and dentistry. But I was pleasantly surprised when I entered Stanley Dentistry. The entire encounter turned out to be very positive. Everyone at the front desk was friendly and helpful. The dental assistant who did the intake was very professional. And here's the best: Dr. Stanley spent a significant amount of time with me, answered all my questions, thoroughly explained why she would not recommend a particular type of treatment, and then offered suggestions for treatment approaches that might be more effective. I could not have asked for anything more. I'm very glad I made the effort to consult Dr. Stanley. read more

We have been going to Stanley dentistry many years and have been extremely pleased with the level of care and service! From pulling one of my sons teeth to prevent problems later to orthodontics for my daughter...we have always received top notch care! read more

I started going to Stanley Dentistry as a referral Love Dr. Bobbie, Jennifer and Gayle for my cleanings and veneers and Dr. Robert for a recent recession skin graft!! HIGHLY recommend!!! read more

What a great place! The staff at Stanley Dentistry are so inviting and kind. The second I walked through the doors as a new patient a few months ago I felt like I had been there for years. It's always nice to have a relaxing atmosphere -especially at the dentist - and Stanley Dentistry hits the nail on the head. Warm blankets, water, TVs, soothing music ... You can't ask for much more. Definitely would recommend them to anyone in the Triangle! read more

Stanley Dentistry has that something extra. They walk the talk of the patient being the only focus. This comes from the leadership- Dr. Bobbi and Dr. Rob. It permeates the office. Talking with them and in their actions, you know that creating beautiful smiles is the reason for being. It's not just the message on a wall plaque for the employees to read in the stairwell. It's demonstrated throughout customer-focused operations loaded with patient comfort amenities, the customer-oriented professional and compassionate attitudes, quality patient care, and well... resulting beautiful smiles. I'd do a shout out to the individuals there but it's a list. You could work with any of them and I think you'll be pleased. read more

Dr Stanley is a great dentist but does not participate with any insurance plans. The office will file your insurance but they are still out of network which means more out of pocket for her patients. Wish the office would participate with some plans to help make dentistry more affordable. read more