The most prompt professional service I've ever had from any company…read more Had an emergency, my A/C went out and it was a scorcher outside. I canted them and let them know my issue. They scheduled me for first thing in the morning (without an emergency service charge) the guys should up bright and early and fixed my unit quickly. They were very kind and knowing and the quality of work was top tier at a very reasonable price. I would 100% recently this company! Pavin & Jacob were so knowledgeable and efficient I couldn't have asked for a better repair service or company!

So had an issue with the a/c: compressor/fan working but suction line warm. I suspected a leak…read more Tech comes out and says yeah, pretty much no refridgerant. Then proceeds to give me a little diddy about replacement like I am being fed a line--no trouble shooting or anything aside from hooking up the gauges. I ask him what about finding the leak. He goes on about $900 to fill and try to find a leak with no guarantee. I say "huh???". Then quotes me an astonishing $112 / lb R22. Basically his whole schtick was coming to say "yeah, it's broke and we can sell you a whole new one". Lame service call if you ask me. Complete waste of time and out $80. Just as an FYI: called Broadview Heating and Cooling immediately after. They come over, I tell them the same thing. They fill up some refridgerant to get it going and found the leak (I believe with electronic device). Just as an FYI: quoted service visit $79, additional work ours at $89/hr, and R22 at $55/lb. That's honest and up front.

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

Everything when amazing, estimate great !!!! service excellent great value beat everybody!!! Took…read moretheir time and did it right! Replace all lines boxes and service man laid down cover over carpet!!! Amazing company!!!!! Best in the area

My air conditioner started blowing hot air on Saturday 7/12. I immediately went to Yelp to look for…read moreservice providers. The first to reply was Raber and I went with them. They were incredibly helpful and responsive. They were out today, Monday. Within an hour the problem was diagnosed and resolved. It was a simple fix but something I would not have expected or looked for. This was also all done by text and calls. I work 7-4 week days and they were incredibly accommodating. Definitely recommend and will use them again should the need arise.

When I scheduled the appointment the secretary seemed confused. The man who showed up took full…read morepanorama photos of our upstairs bedrooms and it was very creepy. Got a email quote for one price and another with a cheaper price 4 minutes later. No invoice just a number. Why take pictures of my house and duck out with no clear business plan?

Just want to give a shout out Jackson Comfort staff & installers. We had a furnace & I wave…read moreinstalled. Cody & Billy were quick & efficient, they put down dropcloths & kept the carpeting clean. Very polite & had both installed in 4 hours. We are very pleased with out new equipment. We also got a quote for a hot water tank installation & although there was a communication delay due to sickness in their company, they will honor their quote & install it on Monday. This is a first rate company & we would highly recommend them. Way to go guys! A+ service all the way!

In July, 2025, I requested a service call to diagnose a back up sump pump issue. The repair person…read moretold me that the motor was burned out and the pump needed to be replaced at a cost 3X higher than the original pump. Long story, short . .. I reached out to the manufacturer of the pump to diagnose the issue and they sent the replacement part. I believe Jackson Comfort repair isn't out to repair but to replace!

Excellent and high quality installation. I needed to replace a 30-40 old gas furnace. Many…read morefriends recommended Bryan and Sun. The salesman was extremely honest and explained the pros and cons of various types of heaters. He's an hvac technician knew exactly what I needed and the installation specifications. The owners strive honesty of sales. Rheem is a highly rated brand. The installers were extremely polite and did an excellent and highly quality installation, including a chimney liner, excellent wiring dressing, venting and plenum installation. The cost was very fair and reasonable. I highly recommend them. I'm overwhelmed with the quality installation.

Just talking to Pat was enough to keep them coming out. I explained in detail what repairs were…read moredone on my furnace in 2025, and he kept talking about red flags. Who cares who did work on it before? Come out and do your own diagnostics on it before you repair it. He acted like I was not telling him the truth or something, Mr. know-it-all, except how to communicate with customers. This was an emergency because we didn't have heat, and he only cared about red flags!? Just come out and fix it. Very difficult to work with. He would ask me a question, then cut me off when I tried to answer.

Honest & professional- I have dealt with this company for over a decade throughout my businesses -…read morerecently had BNK do my new construction home from start to finish! Simply couldn't be happier and every single person I have met over the years that works for this company has been absolutely great to deal with! You can do your homework, but when it comes to getting the job done, right, at competitive rates save yourself the time and book with them! Don't mind the pics the house has limited power at the moment so I had to take the pictures in the dark

Horrible company!! We installed a whole new system and paid 16,000 dollars only to be suffering in…read morethe heat of summer. We have had problems ever since we installed the system. The quality of the product is horrible. Our old sears unit was more reliable. We have not had the unit In fir more than a year.

Martinov replaced our AC at a price significantly lower than multiple other quotes. The work was…read moredone promptly and (so far as I can tell) very well. We then needed to have them come out for an emergency furnace repair this winter. Not only were they there in less than an hour, they also were able to make the repair (cleaning the flame sensor) without any unnecessary charges or hassle.

So when you're looking for an HVAC contractor/ repair facility, what's your ideal?…read moreMine is one who is honest, has the customer's well-being driving his recommendations, is conscientious, fairly priced, and "owns" his work. I don't think I can say enough positive about this firm or it's owner. My whole house air conditioner's compressor died. He said he could replace the compressor, but this is the last year parts would be available for this unit, ( it's gotta be 25 years old.). It would cost about half of what a new unit would cost, and any future repairs would likely not be possible. We went with the new unit. The next day my house and yard were swarming with HVAC guys. One team replacing the unit outside, the other in the attic removing the old coil,evaporator pan, etc. and replacing them with new. There were, at various times during the day, two company trucks and three private cars parked in our drive, all engaged in the job. Finished in one day, a technician dropped by the next day to check out how things looked in the attic, ( I found out later it had to do with the drainage of the pan and such.) Unfortunately as we had just experienced a huge rare August cool-down, we hadn't turned on the air as of the time of checkup. The next day the heat returned the air went on and all was well until my wife went through the room below the newly replaced coil and pan, and the ceiling was dripping water and sloughing the plaster topcoat from the ceiling. The evaporator pan was not draining properly. Despite the fact that it was about 8:20PM, the contractor raced over, rigged a temporary fix to drain the water outside, and said he would take care of the cost of the repairs. The drywall guys are scheduled to come Monday. So this contractor knew enough to do a drainage check the day after the install, but as luck would have it, the check took place before the problem could have appeared, due to our not having turned on the air, and rather than trying to turn the "finger of blame" towards me for whatever reason, he was appreciative that I wasn't yelling and screaming about the damage, and just said he'd cover the expense. Kudos to him and his upbringing for being honest, forthright and acting with integrity regarding the entire affair. He's definitely my "go to" guy!

* * * * * PERSONAL PROPERTY STOLEN * * * * *…read more Long story short, personal items of low monetary but immeasurable sentimental value were stolen from my home. The opportunity to return the items anonymously without repercussion was extended, but my items have not been returned. * * * * * PERSONAL PROPERTY STOLEN * * * * * The work that was completed was done well enough. They even went above and beyond to work with my existing antiquated utilities. The mess left behind was no worse than that of other tradesmen I have hired (dust, greasy fingerprints, bootprints, etc). One of the men took one of my kitchen towels and used it as a rag without asking. It was then left balled up on the floor. I didn't even bother calling to complain about this, but in retrospect...* * * * This may have been a tactic to draw my attention away from the shelf where my personal belongings were stolen from.* * * * If you hire this company, get the full names of ALL of the workers who will be in your home. Google them before letting them in. If your gut tells you not to let them in, do not let them in. Do not take your eyes off them for a second. Do not allow one worker to distract you while the other(s) are unattended. If possible, place cameras, even around items of no/low value, kids' toys, knick-knacks, etc, even if they are too high up to reach normally. If you do not have video cameras, take before pictures of any room they have access to. Do not allow them to remove trash/debris from your home. Insist that they leave any garbage bags behind and check them thoroughly before throwing them away yourself. Take inventory of your belongings immediately. Record and photograph anything odd, even if it isn't something you would usually bother complaining about. If anything has gone missing, NO MATTER HOW LOW IN VALUE, file a police report. What we cannot prove as individuals, we can prove with a paper trail. Help prevent this from happening to someone else!!! * * * * * PERSONAL PROPERTY STOLEN * * * * *

Finding Steadfast was a blessing. It is hard to find a business with nice employees who do a good…read morejob. From responding to our initial request to answering our questions to the appointment itself everyone was nice. This appointment was for our furnace but we wouldn't hesitate to use them for plumbing needs as well. Yes, we would recommend them. Thanks to all.