We have used IH&C for a number of years in our Seven Hills and Broadview Heights homes. The time…read morespan has been over 30 years but the latest work was just done this past week when they replaced two furnaces in our house. Quick, reliable and friendly. Without a doubt, they are our first choice.

We did not choose Independence Heating and Cooling. The former owner of our home did. IHC installed…read morea new furnace in May 2016 and by the end of the year, the furnace motor had burned out. The owner claimed that it was because and air filter was not replaced. A subsequent professional from Gallagher Heating and Cooling was called and determined that was not the case. During the time when our furnace was inoperable at the end of 2016, the repair professional broke a casing on the filter housing. At the time, he said he would call within two weeks to replace the casing. A call never came. When my husband called him, he changed his story and said he never broke the casing and that if we wanted a new one, we would have to pay. When we questioned this scenario he became irate and told us to find another contractor. To sum up, this contractor is duplicitous and is not concerned with stellar customer service. The owner only gets two stars because he was kind to my children.

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

Everything when amazing, estimate great !!!! service excellent great value beat everybody!!! Took…read moretheir time and did it right! Replace all lines boxes and service man laid down cover over carpet!!! Amazing company!!!!! Best in the area

Harry was quick, thorough and explained his evaluation of our furnace in understandable terms. He…read moreprovided me with a reasonable estimate of a new furnace in a timely manner.

I had 3 place give me estimates on an AC units and A whole new furnace. They came in the best…read more They did the whole job in one day. There was a gentlemen who showed up took measurements and said he would email the quotes, a week later I picked a day they came out 2 different installers, 9am and they were gone before 4pm. You would have no idea they were even at my house. But everything was great. And easy. And we love our new furnace. Thanks Fahrenheit 422!

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

Unfortunately after years iv had enough, brand new furnace installed 2022, it's now broken multiple…read moretimes, parts were covered under warranty, labor was not. Now 2 parts that cost 80 dollars to replace they want 750 for which will take 20 mins to install. As someone whose family grew up using sals and I have used sals since moving back to North Royalton you lost a customer for life and I'll never recommend them to anyone. The techs that came out have all been great the management is absolutely awful. Zero understanding and zero care. After dropping over 8k in a few yrs this is absolutely not how you treat a valued customer. The deal breaker was the tech today telling me the wiring which was done and installed by Sals was wrong. They don't stand by their work. Their solution today was 5% off and some bs year membership of routine checking. Avoid at all costs , customer service is absolutely awful. Left on hold to tell me oh well that's the best we can do. Absolutely pathetic understanding of expected results.

i personally havent used them as of yet.. but.. my stepdad used this company for years and years…read moreto service his furnace/ac 2x a yr for pre season checkups. so if its good enough for him now that i have a house ill also used georges heating plus im in same city so big plus.

From the owner: Specializing in: - Heating Equipment & Systems-Repairing…read more- Air Conditioning Contractors & Systems - Heating Contractors & Specialties - Air Conditioning Service & Repair - Heating Equipment & Systems

Clint and Marcus were tremendous. Our furnace went out recently on a freezing Friday evening. I…read morecalled them because their hours said they were still open -- and sure enough they answered, and had technicians at our house within an hour. As it turns out we just had a faulty thermostat. They were honest and thorough to make sure everything was working, and priced fairly for an "emergency" visit. 100% recommend. We will use them for ongoing maintenance and wellness checks, as we have two other furnaces in our house.

Fabulous service! Our furnace went out on a Friday evening and they came immediately to fix it.read more

Hottest 2 days of the year and our AC goes out! We tried calling several places but only West…read moreBrothers was able to come out the same day and get the job done. Professional, courteous and all at an extremely reasonable price. If there is a next time we now have a place to call FIRST! Highly Recommend.

Our heat was not working on a Saturday night. Called West Brothers and they were at our house…read morewithin a hour. We needed a new blower motor that they had on the truck. Very fast and reasonable.