1. Fahrenheit 422 Hvac

0

Bedford Heights, OH

Fahrenheit 422 Hvac

5.0 (3 reviews)
Closed • 7:30 am - 3:30 pm
Updated 1 month ago

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    Response rate

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    5 months ago

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    I am circling back to update/improve my review. In response to my negative experience in July, one…read moreof the new owners of the company responded. Mr. Guidry was very interested in setting things right and I am happy to report that he did just that. Scheduler, Stacy, who was always very courteous and professional, helped to schedule a plumber to come out right away and fix the double valve situation. The plumber, Rocco, was very courteous and apologetic. He did an excellent job to correct the double valve situation. Mr. Guidry and I came to a mutual and fair agreement regarding the fee in July. My faith in ARCO has been restored and I would definitely consider using them again in the future. My earlier review: In July ARCO charged me $487 to pull my toilet and replace a wax seal. I also requested the plumber replace the water shut off valve. Rather than replace it, he simply added a new valve, so now I have two valves! The morning of service I requested a call back with a quote, but no one ever called. The plumber was in my home a total of 1.5 hours. I never received a written invoice breaking down the charges. I have written to @Brian Friedman, owner, twice and left several messages with no reply. Currently, the Home Depot charge for installing a brand new toilet is only $249. I can't understand how we got to $487. I would like the courtesy of reply, an explanation and some kind of refund.

    Arco did a poor job of installing our furnace and AC units. We had immediate issues. Arco told us…read moreit was an electrical issue - the electrician (which we paid for) confirmed that it was NOT an electrical issue, and Arco had to come back two more times before telling us that the install was completed incorrectly. This was supposedly an ongoing issue they had with a number of other installs. The unit outside was installed on a slant from day 1, the AC unit was not sealed, so it leaks cold air into the basement. The two other professional services we've had out to maintenance the units have both commented on the poor quality install. If you need HVAC services...Look elsewhere.

    Fahrenheit 422 Hvac - hvac - Updated October 2026

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