It reminds me of small Town hardware stores. They usually have what I'm looking for. Always…read morefriendly and helpful.

Great place and always great service. I always come here for small needs and projects. Staff always…read morevery helpful!

I've visited this location several times and have had uneventful experiences so far; nothing to…read morewrite home about and nothing to complain about... until today. Went to start up our evaporative cooler for the season only to find that the water line was leaking. Cue expletives. The tech we had just hired to brave the roof and get it going didn't have enough line in his truck to replace. Cue further expletives followed by frantic pleading and an offer to go buy some ASAP. Tech agrees and I head towards Lowe's but decide to call Ace on the way since they're closer and I'm am SO atlas I did! Andrew answered the phone and knew exactly what I needed and was able to confirm pricing and availability and set a spool at the registers. I bust into Ace like a tornado only to be greeted by a ten plus person long line?!? I cringe inside and internal expletives follow. But much to my surprise the queue was cleared in less than two minutes and I was on my way! The real kicker is that the pricing and selection were better than Lowe's! The beauty of small shops is that you get merchandise tailored to your area, and this area has more evaporative coolers than other areas and Ace knows it. Thank you SLC Ace and whoever manages your orders and inventory, you went above and beyond and had excellent service to boot!

With all of the gun violence in America, it's disturbing to stand at the checkout counter and stare…read moreat boxes and boxes of ammunition, and children's BB guns teaching a future generation that guns are toys and something that can be played with. While clearly, this is normal for owners and managers of this Ace Hardware store, they clearly have no idea of the Progressive clientele of this uptown area. I grew up hunting and fishing and so I'm no stranger to guns but have come to realize that the world would be a better place with fewer guns and ammunition. I'm very disappointed and will likely make more trips out to Lowe's to avoid supporting this store.

If I could give this place a 0 star review I would. Please avoid this place. The Latino man at the…read morecounter could not have been more dismissive and rude. I asked him if he carried an item and he said " it's upstairs on the right." After trying to find it without avail, I asked him TWICE again and he said" it's up there." Then I asked him if he could help me find it and his response was " no, we are closing soon. " Last I checked, people actually WORK while the store is open, not seemingly playing on the computer or on the phone. I get better service and attention at the local Home Depot. Aren't neighborhood stores supposed to be friendly. As much as I'd like to support Mom And Pop shops, I will NEVER come here and I suggest you don't either!

This place has it all. I needed a new serpentine belt and tensioner pulley and they had it! No…read moreissues at all, I even got a significant deal on my purchases. I definitely recommend giving this place a shot! Solid customer service.

It took me 6 months to pick an apartment complex. As a busy executive, I wanted the perfect…read moreatmosphere, community and support. I toured every building with a common area and pool in the SLC area. When I walked into hardware and met Jonathan, I knew I was home. I told him that day that they were by far my favorite. I continued to tour and continued to believe that! Jonathan was amazing. He knew exactly what I was looking for and he kept me updated. As soon as my ideal choices opened he let me know and was extremely patient as I passed things by due to travel and other personal reasons. When we pulled the trigger, he walked hand in hand with me through the process (it's been a long time since I lived in an apartment) and he made move in so easy! He was patient w me as I forgot how to do certain things or asked dumb questions because I was too busy to read all the incoming information. He made my moving day super convenient and easy. I can not say enough good things about him and hardware is lucky to have him! Hardware itself is an incredible community and the perks are lengthy. They have amazing common areas which make you feel like you are living in a mansion. The people I've met who live there have been nothing short of friendly and welcoming. And the location is over the top with a top coffee shop, restaurants and a full grocery within blocks. I'm so happy in my choice!

This place is a nightmare! Do not rent here, you will regret it. They will not make repairs. The…read morepool has been out of order for 4 months. The staff lies and tells people they are waiting for a part. I know that is a bold face lie. They don't want to spend the money to fix it. A bunch of residents are calling the Greystar to try to get results. I doubt that will help. I moved out. 0 stars out of 5! I have a CPO license and have been working as the Director of Engineering for hotels. If that's true, what part for the pool are you waiting for that requires over 4 months to obtain?

My local go to place to shop! Probably the best selection of fasteners there is around! Always…read morefriendly staff! Always have been treated good on price at this place by the owner! Thanks Ace Kaysville!

My husband and I were putting up a fence in our backyard and adding some extenders to our…read moresprinklers. We stopped by the Ace Hardware to grab a few supplies. I'm not sure how new this store is (I don't go to Kaysville often), but they had complimentary popcorn at the front for the customers. We were looking for a particular piece for our sprinklers and decided to make do with what we found until Jake asked if he could help us. When we told him what we were looking for, he knew exactly where it was. We were grateful for his help and became extremely impressed when we found out it was only his 5th day on the job! He said he's been studying a different isle every day. We're very impressed with him and hope to see him again next time we stop by!

I forget that this Ace is here, especially because most Ace stores seem like remnants of a bygone…read moreera of "the" hardware store in town. Before big boxes with big hardware sections. Before massive orange or blue hardware stores. It seems like ACE was the original friendly neighborhood hardware store. But no, this is actually a new-ish location (2017, maybe?) and I haven't really internalized its presence. But I should. You should too. In the age of the aforementioned hardware behemoths, it's actually pretty darn rad that this spot is here. It's the same owners as "The Store" which is a specialty grocer that has a very fond spot in my heart, as it was grandma's grocer of choice. It's really an eclectic spot which reminds me of those old time hardware stores that do sell hardware, but also party supplies and decor and all kinds of things that don't fit into the category of "groceries." I'm a fan. But those big stores got popular for a reason, so if you are hardcore set on just hardware and lots of varieties of it everywhere, this smaller ACE will not have the same selection. But there's something charming about not having a billion choices, and about finding what you need, directed by a friendly person who will help you find it.

I stopped by Ace Hardware today, and listened to the employee named Natalie tell the top rated…read morecharity in the U.S. employees that they are annoying, stupid, and unhelpful. Was very irritating to watch a business hate on the world of love. Words from the charity workers: "hey! How's your shift!?" Natalie's words: "No! Shut up! You guys are annoying, and you're annoying all of my customers!" She then walked to her car, and slammed the door. I do not recommend promoting Natalie, and do hope to see a little light added to this very specific ace hardware, because a manager like that is not a manager at all. I was that potential customer that you lost today, although it's not much, I do not deserve to be in a community where kindness is not cared for, and neither does anyone who works here. Save the peace. I will not be shopping at ace hardware until Natalie gives me a full blown face to face apology for the way she treats the human beings who are making the REAL difference worldwide!!! I rather heard her attitude and decided to help the charity bb instead, and get my product elsewhere. The only good thing I got from this Ace Hardware today is the nice gentlemen who let me know Natalie's name, because she completely avoided telling me her name as she knows I saw her treat them like that. - Baila Authorata, Herriman, UT.

I bought some doors from these guys because they're supposedly higher quality. I paid $200 for a…read morehollow core door. What I got was a Home Depot quality door for $200. The trim pieces look like they were tacked on by a 5 year old. If I'm paying $200 for a single hollow core door, yes I expect perfection.

I bought doors, trim and some tools from Colonial and it was great. The quality and the experience…read morewas wonderful. Craig P.

I cannot even begin to explain how poor of an experience I had here. I asked THREE different…read moreemployees for help and none of them were of service. I asked one lady where sandpaper was and she didn't know, which is okay, but instead of offering to help me find it she walked away and left me alone. I am genuinely baffled at how inexperienced everyone was there. The only employee that knew anything was (I didn't catch her name) a younger girl with slightly dyed hair and some piercings. I asked her where sandpaper was and she told me two different options , pointing to them because we were close ; but i know in my heart she would have taken me there if it was far

I'm back and I've been robbed by Lowe's once again! These huge corporations are so corrupt with…read moretheir pricing. I just ran over there to grab some trimmer string, for three spools it was $28 bucks and change I thought, well that must be what it's going for so I grabbed it and then I saw the mower drive wheels I needed so I grabbed those which were $28 each! I was in a hurry and paid and got to my appointment, then I thought, man, those prices seem expensive let's checkout Amazon and see what they want for those products? Instead of the trimmer line being $10 bucks each, they were $1.50 each, the drive wheels for my mower were $28 bucks for two wheels instead of $28 bucks each I grabbed my receipt and back to Lowe's I went and returned them! The checkout girl said well we have price matching. I told her if Lowe's can't give me an honest price the first time I don't want them. I've been burned too many times by these big heartless corporations that steal money from working people to make some billionaires richer! Never again I hope Lowe's and all these other corporations rot in..... service sucks selection sucks and value well I think I've already expressed my feelings on that! 1000% markup? That is criminal!

Ace hardware is the best, Pat is wonderful, I go see him for everything! He is amazingly helpful…read moreand has wonderful ideas!