I always fear going into computer and car shops because I know absolutely nothing about the things…read moreI use every day and am so reliant on. So knowing nothing, except for Google/YouTube help, one could up sell me anything, especially car repairs as I've experienced in the past. Luckily this repair was a good experience . The owner Glen, is a super chill guy, he practically lives here with his shop hours being so broad. This is his retirement hobby, from being a computer engineer, so he really seems to know a lot and is not pushy or trying to sell me more than I needed. I had dropped my all in one HP computer while it was running, onto my leg and it broke it inside. He said it would take 1-2 days to figured out if the problem was 1 of 2 things. Software reinstall was $89 plus tax(which ended up being my issue) or a hardware fix being south of $200. The shop sits right off of Yonge st just a walk north of Major Mackenzie, it's mainly street parking unless you park behind the plaza or the church. I drive by here often and have never noticed this place, but it's been here for years.

Bought from them a Zagg keyboard. Defective. The manufacturer - Zagg - told me to contact wireless…read moreplus. After a number of emails, they contradicted themselves and obviously didn't read what I wrote. Called but their landline has been disconnected. A bad sign. I got their cell #. All the guy would say is "our policy is", no matter what I said. In other words I have your money, tough. He was rude and aggressive. I have dealt with lots of tech companies over last 30 years+ of using digital equipment. Worst and most unhelpful place ever. Terrible experience. Do not buy from them. If you have a problem you will be stuck with it. I will now contact Zagg and see if they will be of any help.

Eric's support was crucial with helping me set up the software necessary for my small business! He…read moreprovided great input about my next steps and then provided a consolidated, visual along with additional resources that were incredibly helpful. The support Eric provided was so specific, concise and direct, which I so appreciated after being in over my head while researching on my own. Eric the Tech is super responsive, kind and provides clear tech support, personalized to your needs and your level of technology understanding. Highly recommend!

I have been working with Sergiy for the past 11 years - he looks after my 3 companies and he has…read morebeen terrific about reliability, quality of work, and availability, even over weekends and holidays. We are very satisfied and we definetelly recommend his services.

Serge's Computer Services GTA is the best IT company I have ever come across. The service is…read moreincredible. I have used Serge for 12 years and continued to be impressed with his service. He understands his business well and explains what our best requirements are for our business. He is punctual and friendly. I will continue to use his company as he is the best in the business.and i hope you do too. I give Serge's Computer Service a 5 star! You will not be disappointed.

Umair was helpful in getting my SIM card situation sorted. The store was nice and organized. I…read morehighly recommend you come here for your mobile needs.

Allen at Elitetek is the best. This is THE place to go to for any kind of computer repair for…read moreWindows or Mac in the GTA. He replaced my Dell laptop hard drive with solid state one for a very good price, and even bought my old hard drive! My computer is like new, and for much less than the cost of a new one. He also has done a great job fixing my old Macs throughout the years. Unless you like over-paying for repairs at the Apple Store, he is the one to go to. Good prices, honest and quick service - highly recommended!

I brought my computer to this shop for diagnosis after clearly explaining the issue. At no point…read morewas I informed that there would be a $56.50 diagnostic fee, and I did not sign any work order or authorization form. After receiving a repair quote, I decided not to proceed and take my computer elsewhere. When I went to pick it up, I was told I had to pay a diagnostic fee in order to get my device back. My father was present during the interaction. The business also advertises "free estimates" on its website and does not clearly disclose diagnostic pricing. I would recommend that customers confirm all fees in writing before leaving their device.

Exceptional Service from It Refresh .I had a great experience with It Refresh. Joseph and his team…read moreshowed incredible dedication in diagnosing the issue with my laptop. They took the time to thoroughly test different hardware components one at a time and ultimately identified a hardware failure. Their methodical approach and commitment to solving the problem really stood out. I highly recommend It Refresh for anyone in need of honest, professional, and knowledgeable tech support. -- Juan Bermudez

My son's laptop was completely dead, upon calling Joseph at IT Refresh he was honest about…read moreturnaround time and where in the queue the laptop would be. Initial troubleshooting pointed to a new motherboard but upon further review the unit was deemed unrepairable. Joseph provided regular updates throughout the diagnosis phase. Once we knew it couldn't be repaired Joseph worked with us on a replacement unit, gave us multiple pricing around some options and ultimately got us a replacement. So far my son is happy with the unit. Very good service from a local business which we are always pleased to support.

I came in looking for a plan my work offered, Chris was able to get me a phone plan and iPhone 15…read moreat a much cheaper rate than I would've paid for at Rogers. The whole team was super understanding and the whole process went super smooth and fast. Got a new plan and phone in under 30 mins!

The 2 employees working there greeted us right away and asked if we needed help with anything when…read morewe stepped into the store. A quick top up for a phone was all we needed. The young man behind the counter even added the new balance to the phone for us

I was in big trouble as my phone was not working and this marvelous company fix me up within one…read moreday and I'm back up and running I am very grateful thank you. Don't hesitate to use these services.