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    Danny T.

    Bad, really bad. Internet has been unreliable at best for a whole month, constant calls to support but zero solutions. I just waited in line on the phone for 40 minutes, just for the guy to put me on hold for another 20 while he "searches" for the email that I sent to them (although I received confirmation emails that I did). Then he tells me when you send the email, call us again and hangs up. What a waste of time Edit: called again, the reps microphone was absolute trash and when I couldn't understand him because he was cutting in and out he hung up on me. (Yes I had full bars on fido using a OnePlus 3t

    I made a Yelp account just so I can explain how terrible CIK truly is. CIK is truly a mistake of an internet provider. The internet stability is equivalent to a bungee cord that is not attached to the harness, one second the internet can be perfectly fine, hanging at around 40 - 70 ping and in less than a second it can spike to 100 - 400 ping. It is normal during the day, but when it comes to around 9 pm, the internet just starts going haywire. It is terribly inconsistent and using CIK these past few weeks have been torture. Especially when you have come from a long day of work to enjoy video games. The thing is you physically can not because of how terrible their internet can be. Like I am just trying to relax playing games but CIK is essentially torturing me with their terrible internet stability. At this rate, I am starting to believe that CIK is literally throttling the internet. Looking at the rest of these 1-star reviews asking for help at CIK is literally at this rate is just a massive waste of time. CIK does not care at all for their customers, their slogan at this point is equivalent to false advertisement. With all these 1-star reviews all over the internet about CIK Telecom, you would think they would try and fix this massive issue but they do not. The only thing CIK is good at is being terribly inconsistent with their internet and not fixing this issue permanently rather than temporarily. If you do not want to undergo torture and mental instability, search for a better internet provider other than CIK.

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    The worst customer service. They don't speak with you respectfully and their service is not stable.

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    CIK Telecom Reviews in Other Languages

    Review Highlights - CIK Telecom

    The technician was from Bell and he was very professional and made sure the line was working properly.

    Mentioned in 11 reviews

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