Placed an online order with them and in the notes I asked for a lead time to receive the items. Three days after placing it I contacted them because I had not gotten a confirmation of the order, nor had I heard anything from them about the delivery date. No one answered the phone. Tried again the next day, three calls, and again no one answered the phone. Tried to pull up the order online and was unable to do so. Tried to contact them through their website and kept getting an error message. Googled their address and it shows a picture of a skid steer in a parking lot. Today has been six days since we placed the order and I haven't heard a thing from them. Had to call my bank and dispute the charges. Checked their business license online and it says admin dissolved. They have a nice looking website but don't be fooled. Do not buy anything from Stair Nation. read more