QUOTE CLARITY. Quote calls out some exclusions like shower glass and an electrician, but makes no…read moremention of what materials were/were not included. For example, a line item in the quote specifically states installation of tile and durock. You're supposed to know they mean durock is included but a minimum tile spec is not. After costs related to tile and hardware, like toilets, tubs, cabinet handles, faucets etc. we spent another $24k - outside the Bovenzi quote. For example, why can't an estimated cost on 3 tubs, or 3 toilets be called out as a line item such as the estimate of $3,500 for glass? Bovenzi does not provide an all encompassing quote - which is fine; however, they just need to call out ALL the exclusions and not random exclusions. Specifically calling out some items that are excluded, but not all, leaves the impression that everything else is included. LATE: Not on time and not on-site when they say they will be there. When the GM came to complete the final walk-through, the master bath was at a point where you couldn't even physically see the floor yet - there is considerable disconnect between those managing the projects and those doing the work. Additionally, if someone tells you they will be on-site tomorrow, there's a 50/50 chance of that being accurate. TRADES: The trades coming in smelled like booze, and lots of it. They also smell like smoke, but the alcohol was concerning. PAYMENTS: From the day they called for final payment stating today was their last day until the day they actually left was 2 additional weeks (including 2 no-show days) - lots of disconnect. COMMUNICATION: I actually almost called the police on a guy I saw on my cameras wandering around my driveway/entry (I was not living in the home the first 3 months of owning it). It ended up being the guy dropping off the dumpster to begin demo. While this seems innocent enough, we had absolutely NO CLUE they were starting the project that day/week/month. Thinking someone was there to drop off a giant dumpster related to the project beginning demo that VERY day was literally the last thing on my mind based on my conversations with them to date. Also, if you send in a request like "can you tell me the height of the vanity so I can order a mirror", they quickly and kindly respond that they will get that right over to you; however, you will have to ask AT LEAST 3 times to get the most basic questions answered. NEGLECT/DISREGARD/DAMAGE: We discovered they ran the A/C at 60 degrees 24/7 for the first 5 days per our wireless thermostat (we were not at home). They said they would turn it off when they left in the evening but that was not the case. A nest thermostat we later installed fixed the problem so I could turn the system off when no one was at the home; however, the harm was already done. We required HVAC repair by the end of their first week on the job as we lost the entire upstairs system (where they were working). We had several instances of walls being punched through to the other side (bedrooms & closets) with no clean up. To clarify, we know holes will be made throughout the entire process, it was just making the mess, and not cleaning it up for weeks while everyone continues to walk on the debris, that caused considerable damage to our flooring. Dirty hand tools were set directly on brand new carpet. 40-year-old, grimy, exhaust fans, light switches, light fixtures, etc. set directly on brand new carpet with no plastic/protection. Over halfway through the project, when I was visiting the site, I was the one to personally vacuum, mop my stairs and apply floor protection paper. They will also leave white shoe covers at the front door and never use them. MARK-UPS: Considerable mark-up on showroom selections like tile & hardware. I found all the faucets at Home Depot for $2k less but they said they went with Ferguson instead because they were in stock. Those fixture boxes from Ferguson sat on the floor of my foyer for over a month. There would have been zero issues waiting a week or two for Home Depot to supply them. FINAL CLEAN: None. While a final clean (though poor) was technically completed on the guest baths, no one even came to complete a final clean once the master bath was finally completed. TOTAL: Cost for 1 master bath & 2 (5X7) guest baths "all in" ended up at $82,500. If I would have known most materials were not included, they technically were the most expensive quote we had received. I now much preferred the quotes we received that budgeted for everything to complete the project. AFTER COMPLETION: Wood floors had to be refinished in several damaged areas. One vanity faucet had hot/cold reversed. Master bathtub had no hot water. Shower drain in master was fully blocked a month after completion - we pulled massive amounts of drywall debris they must have washed down the drain. To note, we preferred to handle all of these ourselves and did not reach out to Bovenzi.

James just walked out the door after doing a final quality inspection. This completes what has…read morebeen a wonderful experience with Bovenzi Tile. They totally remodeled our bathroom and we are THRILLED with the results. Built a new walk in shower with a custom bench and custom niche, using a variety of tiles. They installed new cement board and floor tiles in the shower area, water closet, linen closet and clothes closet. They put up new sheet rock where the old shower came out. EVERYONE who came into our house to work was well groomed, polite, professional and very eager to please. There was constant communication. Some days we had calls and visits from multiple employees to make sure we were happy. Anthony Bovenzi is just the nicest guy I've ever hired to work in my home. We both lived in the same area of upstate NY, and this led to some great conversations. When I had questions about the work (sometimes stupid questions) he patiently explained things so that I could completely understand what was being done and why. As others have commented, I got multiple quotes and most of the other companies never followed up. Anthony and James were always available by phone, text or email. This was very reassuring. It's also important to mention that the cost was very fair. We talked about a budget and Anthony made it work. There were no surprises or upcharges. We were given expert advice before and during the project. We decided to make a couple of changes based on how things looked at different stages. Anthony was very fair about this; he told me what they had to do, what materials were involved, and what the cost would be. We read all the glowing reviews before hiring Bovenzi Tile. We were like "can they REALLY be this good?" After spending two weeks with them (I'm retired), I'm convinced that these a great people who take pride in doing great work at a fair price. We are so happy we hired them; you will be, too.

We had gutters on our two-story home cleared of debris and also some pressure washing of concrete…read moredriveway and patio. They provided before & after photos of the gutters (which I didn't think to ask for, but greatly appreciated!). They also took their time and did an excellent job with the pressure washer! Compared to the other quotes I received for the same work and the quality of their services, I will DEFINITELY be having them back for future needs.

We recently finished a full basement renovation with Plantation Renovation and honestly couldn't be…read morehappier with how it turned out. When we first met Wade, we weren't sure what to expect - he was quiet compared to other contractors we interviewed who came in with big sales pitches and immediate opinions. Wade basically listened, took measurements, and left. We were like "...okay then." But he came back with a completely reworked floorplan that honestly improved what we had in mind in ways we never would've thought of. From there, what really stood out was his ability to make things happen. This was not a cookie-cutter basement. We went all in - exposed ceilings, concrete floors, brick accent walls, custom lighting, a ballet studio, and a pretty specific (and slightly chaotic) design vision that most builders probably would've run from. I will fully admit we were... very involved. We were down there almost every evening, pointing things out in real time, changing ideas, tweaking details, sometimes mid-thought. Wade deserves an award for patience alone. But instead of getting annoyed, he rolled with it and made adjustments as we went, which made the whole process feel very collaborative - and helped keep the project moving instead of waiting for a final punch list. This is not a "design-build" firm - you do pick a lot of your finishes yourself - but Wade was incredibly helpful and patient during the big decisions like cabinets, countertops, hardware, and flooring. And when it came to the hard stuff, Plantation Renovation really shined. Rerouting HVAC for an open ceiling, custom shelving and built-ins, plumbing re-routing, concrete work, brick installation - they just made it all work. There were a couple bumps along the way (a French door order issue and some broken custom light fixtures), but Wade handled things directly and took ownership, which we really appreciated. No project of this size is completely perfect, but what matters is how things are handled - and they made it right.. Special shoutout to Cary, our foreman, who was personable, hardworking, and genuinely excited to make our vision come to life. The brick workers, painters, and HVAC teams they brought in were also fantastic - we'll definitely be tagging them separately if possible because they deserve serious accolades. The wallpaper professional and home theater team we sourced separately will also be getting glowing reviews. Overall, this was a very custom, very "not standard basement" project, and Wade and his team somehow made it all come together. We're genuinely thrilled with the final result - and still impressed he didn't run for the hills when we said "what if we change this again...?" https://www.instagram.com/reel/DQXayo6j_wc/?igsh=b2FncGRwY3g4bDc3

Plantation Renovation helped me with several projects to get my house ready to rent. They were…read morefriendly, thorough and got the job done quickly. Fantastic work, too! I'd highly recommend checking out some of the other great work they've done. Highly recommended.

Diane & Fabricio are truly amazing. They have done the floors of our entire house over the last 2…read moreyears. They've laid new hardwoods in our master bedroom, they've restained our entire house's hardwoods (even when one floor level that seemed like it "couldn't be sanded again" by two other companies who gave us quotes), and they've completely redone our banisters and ballisters throughout our house. They truly work wonders at a competitive price point. Certainly, add them to your list when getting quotes. They are also incredibly nice humans you'll want to know and refer to everyone you know. Always prompt. Always on time and set great realistic timeline expectations :)

Selecting Diane to do our flooring was the the single best vender decision I've made. On time, on…read morebudget, great hospitality and ridiculous quality. The work was nothing short of perfection.

A month ago, my wife and I noticed a leak in the ceiling after a heavy downpour. Neither of us is…read moreadept at home repair, and we wanted to entrust the work to a professional. We got the Roof Butler's name through a friend who recently used them, and we scheduled a time to access the issue. Todd Baraff, one of the owners, took great strides in looking inside and out to determine the source of the leak and provide instructions on the work needed. In doing so, he noticed several damaged shingles from previous weather and suggested we contact our insurance company. After opening a claim, we coordinated with Todd and the adjuster to review the damage, and our insurance agent determined they would replace the roof. All with the help from Todd. When it came time for the work, The Roof Butler's crew showed up, cleared the old shingles, laid down the decking, and installed the new roofing in one day. They had someone on-site to manage the workers and answer any questions. When the work was complete, the crew cleaned up and blew off the area around the house. I cannot say enough about The Roof Butler's work to resolve our initial dilemma and navigate the installation of a new roof.

Fantastic job from start to finish!…read more During recent storms the roof on our house on Lake Lanier was battered by wind and hail. After calling the Roof Butler, Todd estimated the damage and then met with our insurance adjuster onsite to review. Within a week we had selected our new shingle color and this morning at 6:30 a.m. Jason arrived with his crew of expert installers. Like a well oiled machine they removed the old shingles, replaced roof sheathing as necessary, installed the new roof shingles, cleaned everything up and were on their way home before 6:00 pm. Kudos for completing the installation in a single day !! We have a new roof and could not be happier with the job done by The Roof Butler team! Highly recommend!!

Awesome experience. Called and received a quote and was told I would get worked in as it's a busy…read moretime for them. In less than one week he called and said he was coming to do the job. Very professional, kept the work area clean, and cleaned up after. Job was done same day. Looks amazing. I would recommend them for your stone/ brick needs. I can't say enough about the customer service. Thanks.

Stonework Unlimited in Cumming is a 5 star company! I recently called owner Brian Ivester for a…read morequote to rework my old red brick fireplace with stone. He was professional, not at all pushy, gave me his honest opinion, and did exactly what he said he would do. He and his crew were a pleasure to work with. They transformed an old red brick eyesore into a beautiful modern stone fireplace which looks amazing - even better than I had hoped!

Cardinal Construction resurfaced my deck with composite decking. Waymon's team did an excellent job…read morefrom start to finish. All changes were discussed in advance - so no surprises. The entire team works well together. They clean up each day and do great work. Special shout out to Alberto and Amilcar for seeing this project through from start to finish. Steve and Dean came in the second half and helping to the end. Craftsmanship is important to these guys. Thanks to all!

Kudos to Lavell and his patient demeanor! I could not have done it without him. I would have no…read moreproblem recommending Peachtree, especially rally with Lavell's assistance.

Tim Jones - Project Manager from Peachtree Restoration was very insightful, helpful and thorough…read morewith my roof inspection. He went through inside my attic space which was very short and took multiple pictures that were very helpful to determining the root cause of my issue. He had many tools to help diagnose that issue and the cause of a leak. He was on time to the appointment which demonstrated that he respected my time which I really appreciated compared to other contractors that were late and didn't give any updates until I called to check their status. All in all, I'm waiting for the quote from PR, and I'm confident that their quote will be competitive since Tim's professionalism and fairness shined throughout the roof inspection. Thank you!