Glenn cleaned the tile floors in two bathrooms and a Florida room in our home. He did a great job…read more We are very pleased with his work. He is a professional. Easy to communicate with, shows up on time, and gets the work done in a timely manner. I would highly recommend his services.

Glenn did an amazing job on my dirty grout and tile. He came on time with his own equipment,…read morecleansers and thoroughly cleaned the grout and tile and it looks great. I would recommend him for any tile or grout cleaning job, small or large. My apartment looks so clean and fresh for buyers to see. Thank you Glenn. Zelda S.

Ken and his team are absolutely the best experience I could have asked for. They did my floors and…read morebathroom 7-8 years ago and what a transformation. Tiles scrubbed, grout lines cleaned, stained and seals. Ken consistently comes to house and does an actual demo in his hands and knees and then the crew comes in and work diligently and professionally scrubbing and staining with great pride and hard work. We were on the fence to replace or cover with vinyl flooring and sanded at least $7,000. Keep up the great work. Every step in the process was communicated and performed as promised. Old school values and incredible results.

From the first call with Denise to the on site visit with Ken to the AMAZING crew (Matt and Lisa),…read morethis has been a wonderful experience. These days just showing up is enough, but with Groutsmith you not only get everyone showing up on time but they come with a commitment to impress you with their skills and abilities and their kindness and tremendous communication. Our job expanded the whole house and i have to share a quick picture of the impact of the kitchen which looks like after years we had gone with dark grout, nope just dirt and Matt and Lisa made magically disappear. We selected a bone grout to match our now clean tile and could not be happier with the results. Thanks again for your professionalism, responsiveness and care.

I was a little skeptical at first. But I gotta hand it to Jordan and his team. I let them do their…read morething without being up their ass and at the end of the day the floor was just as he told me it would be. Looking clean smooth and shiny. They refinished my 1950's Torazzo floor in 1 day. Didn't break anything and were respectful. He answered all my questions and delivered ok his promise. And at a price no one could beat.

My grout restoration is complete and I could not be happier. The previous grout was very dirty and…read moredark (almost black in some areas). Here is a picture of my light beige tile with the newly restored grout. Jordan and team were great. The job took about 8 hours total over 2 days, 2 bathrooms, kitchen, living room and hallway all restored.

I had a great experience communicating with him. He was extremely responsive, knowledgeable, and…read moretook the time to answer my questions and explain his recommendations clearly. Ultimately, he actually recommended that we pursue a different treatment rather than use his services, which I really appreciated. That level of honesty and professionalism goes a long way and says a lot about his integrity. I would absolutely recommend reaching out to him.

Yayrel was super sweet, knowledgeable and a very honest guy. We will definitely be reaching out to…read morehim again for any future cleanings we would like to do. Hands down, will be recommending him to everyone I know. Very happy customer!

I highly recommend Universal Tile for all of your tile and grout cleaning and grout color sealing…read moreneeds. I've used their services in the past and will absolutely continue to do so in the future. Daphne is a pleasure to work with, and Juan is an exceptional technician. He actually performed my original service with Universal 10 years ago! This time, he was joined by his partner Jonathan, who also did an outstanding job. They are extremely careful when moving furniture and truly meticulous with every detail. Customer satisfaction is clearly a top priority with Juan and Jonathan Cleaning and restoring your tile floors is far more cost-effective than replacing them, yet it leaves your home feeling brand new. Their pricing is honest, their service is professional, and they are prompt and reliable.

Once again, this company comes through with flying colors! I've used other companies in this home…read morethat I've lived in for 43 years. None really can compare to how this company does business! The ease of making appointment, the professionalism and the courtesy that they extend to their customers is beyond reproach. Their technicians have been with them for so many years in the same technicians come to my house each time! Every time they leave, the tile looks like new and holds up for a long time. Unfortunately, we had to have a lot of work done in our house, dealing with pipes under theslab, insulation in the attic painting, and despite our best efforts, the grout got very dirty. They just left and it looks like brand, new grout and tile once again! Definitely a quality company with quality people. I recommended them to many friends and family members.

Excellent service and quality of work! They go above and beyond to satisfy customers! Reasonable…read moreprices too!

Would not recommend. I was originally scheduled for an estimate on 2/4/23 and was asked if I could…read morereschedule for the next day due to unforeseen circumstances. On 2/5/23 not only did I have to ask if they were nearby, but they did not respond to the text. Therefore I had to call to speak to someone only to hear why they could maybe make it by later. This could of been rescheduled had they had the courtesy to let me know this before the scheduled appointment. I had to listen to their excuses but I guess it doesn't matter how it affects my family and day planned around them.

Gio and Jessica were a joy to work with! I initially found them on OfferUp where I saw pictures of…read morethe mosaic work Gio had done before. I was looking to put "crazy pavers" into my newly screened in patio. Jessica replied quickly and helped me set up a meeting the next day. Gio came by at the promised time and looked at the space, understood my vision and provided great advice. I wanted to source the tiles myself and he and Jessica were understanding and helpful, guiding me on which would work, and offering to help with pick up. After patiently waiting as I searched for the perfect stone, Gio met me at someone's house to look at some marble they were selling. He was helpful in evaluating the stone and getting an amazing deal, and he helped load it all and deliver to my house. He even made two trips to get all of the stone. Gio was true to his word, showed up on time, and finished the job in three days. He is committed to excellence and made sure everything was to our expectations. He has forty years of experience and it shows. If you want a true professional who takes pride in bringing your vision to life, choose the Floor Clinic! I'm glad I chose Jessica and Gio. I feel I got incredible value for the amount I paid. My floors are timeless and will increase the value of my home. Their communication is very strong. Gio delivered exactly what we were looking for, going the extra mile to ensure everything was perfect, even coming back to fix a hazardous step a few days later for free. Thank you! We are looking forward to enjoying the beautiful floors for years to come.

Gio came out and repaired damaged floor tile in kitchen. He took his time and did a professional…read morejob. Went out of his way to keep dirt and dust to a minimum. Gio was not the least expensive option, but he was more knowledgeable than the other service providers I spoke with about the repair. One area of improvement could be better communication on matching grout color prior to installation. Other than that no real issues and I would use his services again for any tile project.

Reached out in late October for an estimate and appointment to refinish a basic tub, no response…read more Reached back out in December and got email asking for more info and pics as possible. Replied almost immediately and got no response again. Business must be overwhelming and my request failed to meet their help. Cannot recommend and would not suggest business to others. Hope your results vary ....

UPDATE!!!!! They all of a sudden state they DO NOT warrant/cover the soap dish should the paint…read morestart flaking etc....... Keep that in mind! *****Also even though they advertise Lifetime warranty, they are now questioning whether your repairs are material or man made damages. 6/03/25 first time I've heard of this. They have always fully covered and taken care of my bathtub repair. I had to pay $50 to repair my bathtub. Just keep that in mind.

Highly recommend. Prompt and courteous. Very professional. Did a great job cleaning our carpets…read moreand tile. Very reasonable price. Highly recommend.

Jay cleaned my white tile floors perfectly. He was efficient, and very helpful with moving some…read morethings I could not. Will definitely use him again and suggest using this company !!!

Unfortunately, they try very hard, but fall way flat. Was promised a tile repair, which turned into…read morea tile replacement project. Took three tries and still did not complete the job. Price went up every time. When another coming was utilized after TGM, they advised this TGM knew nothing about tile installation, or grout. Their words, not mine. (their lead tech did the work by the way) Very polite, fast response time, and even refunded all of my money back. Just beware of constant price increases and faulty work.

The owner seems to be very nice when getting the money, but didn't even contact me after the job…read morewas done to see if I was happy with it some areas did not look right. did not come out as it was expected by the information given I rated it a maybe so that maybe somebody else can give it a chance they might get lucky.