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    Universal Tile Restoration

    4.8 (65 reviews)
    Closed 8:00 am - 4:00 pm

    Get pricing

    Response time

    5 hours

    Response rate

    70%

    Services - Universal Tile Restoration

    Countertop refinishing

    Grout cleaning

    Grout recoloring

    7 More Services

    Grout refinishing

    Re-grouting

    Grout sealing

    Grouting

    Tile installation or replacement

    Tile refinishing or restoration

    Tile repair

    Universal Tile Restoration Photos

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    Recommended Reviews - Universal Tile Restoration

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    Reviews With Photos

    Salesperson Howard, Crew and office staff of this family owned business were top notch. They also repair loose tiles in addition to cleaning and polishing. I highly recommend

    Before photo

    Great crew. Friendly and professional and great results ! Scheduled quickly, was here within just a couple of days. Would recommend!!

    Great company to do business with. My 25 years old tile floors look brand new ,amazing.

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    3 months ago

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    Daphna S.

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    10 months ago

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    3 months ago

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    Daphna S.

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    2 years ago

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    Daphna S.

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    11 months ago

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    Daphna S.

    We appreciate your review ! Thank you

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    1 year ago

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    8 months ago

    They were GREAT!!! Howard, Carlos and his partner (sorry, I forgot his name), were wonderful and my floors looked AMAZING!!! Well done!!!

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    Daphna S.

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    11 months ago

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    7 months ago

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    7 months ago

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    Daphna S.

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    1 year ago

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    Daphna S.

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    1 year ago

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    Daphna S.

    Thank you for the great review ! We appreciate your business.

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    2 years ago

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    Great !

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    3 years ago

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    1 year ago

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    Daphna S.

    Thank you very much for your awesome review we appreciate it.

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    2 years ago

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    Daphna S.

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    2 years ago

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    Daphna S.

    Thank you for your review !

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    1 year ago

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    Daphna S.

    We appreciate your review !

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    3 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    Thank you for the nice review !!

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    5 years ago

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    9 years ago

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    4 years ago

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    2 years ago

    We put in a new walkin tub that had a different footprint than the old one. They did a beautiful job repairing the floor

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    2 years ago

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    6 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    3 years ago

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    Thank you for your review we appreciate your feedback !

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    5 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - Universal Tile Restoration

    Review Highlights - Universal Tile Restoration

    Howard, Carlos and his partner (sorry, I forgot his name), were wonderful and my floors looked AMAZING!!!

    Mentioned in 27 reviews

    Read more highlights

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    Artistic Refinishing

    Artistic Refinishing

    (51 reviews)

    RUN, RUN RUN AWAY!!!! I hired Al from Artisitc several years ago and they used to do a fine job…read more However, the last 2 jobs lasted less than 6 months. Upon requesting the work to be re-done they stated that "Peeling and chipping is NORMAL". Seriously, they must have hit their heads hard and lost their minds, and clearly they think customers are ignorant. Follow up calls, warranty work, quality of work is absolutely the worse. Time to also do a GOOGLE REVIEW after texting and calling the office 4 times leaving messages and no response,...so as I started out,..RUN RUN RUN AWAY.

    I hired Artistic Refinishing in October 2024 to refinish my bathtub and wall. The work initially…read morelooked fine, but their communication and handling of the warranty has been extremely disappointing. Nearly a year later, when we began using the bathroom, I noticed chipping in the tub, which had never been used. I emailed the company multiple times (Oct 21, 27, and Nov 3, 2025) about the warranty, but my emails were ignored and promised calls were never returned. I also posted a factual Google review about my experience. The company's public reply contradicted private emails -- they claimed to "welcome me to call," yet privately said they would not fix the issue because of my review. This, along with their false accusations about a small pink wall spot I offered to pay to have touched up, made me feel dismissed and misrepresented. Documentation shows the window near that wall was installed in 2022, well before their work. The advertised warranty has not been honored. Their communication has been inconsistent and unprofessional. Due to past aggressive behavior, I do not feel safe having anyone from the company come to my home. All communication should be in writing. I cannot recommend Artistic Refinishing. While the initial work looked acceptable, their lack of professionalism, accountability, and honesty -- including misleading public responses -- is concerning. Prospective customers should exercise caution.

    Universal Tile Restoration - refinishing - Updated May 2026

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