Amanda has such a great eye and her staging compliments the coastal sophistication feel of the home…read moreso well. The interior photos become essential to the branding and tell the story to the buyers. I am confident that my listing will sell faster and at a higher price than similar properties that are vacant and unfurnished.

Amanda with HOM, staged the home I recently sold, resulting in multiple offers the first weekend!…read moreShe has amazing vision of how to customize the space, interjecting just the right amount of character while creating a soft and inviting environment. Her furniture and artwork are tastefully chosen and coordinated to be thematic but diverse enough for interest. Visitors were truly engaged as they toured the home. Along with her designing talents, , Amanda is a gifted listener and delightful to work with. Her services are a fantastic value and I will contract with her again in a heartbeat. Many thanks! Janet

I had a custom leather sectional made to fit my room. Elizabeth came to my house and together we…read morecame up with a custom size with a needed wedge and a custom depth to fit me! She even brought out some full sized hides for me to select from. It arrived on time and was not inexpensive but it is perfect for me! Very happy!

Erin was an exceptional sales representative. She was very patient in showing us all the different…read moredesigns from the feet style and material to the heights to the fabrics to the pillow dimensions to the filling. She let us take some fabrics to compare at home so we could get the right color and drew everything out for us. We loved working with her to get the perfect couch. Elizabeth on the other hand was a little more difficult. We called afterwards to get some clarification and make some adjustments but she kept talking over us instead of listening to what we wanted. She remained professional, but it was just hard to convey to her what we wanted. We luckily got it sorted out and then Erin confirmed the changes the next day. Deb in customer service is another exceptional person to work with. There were some discrepancies that did not match what we wanted when we got our delivery but she was very easy to work with and quickly resolved our concerns. Overall, we love our sectional. The design with the size and color and materials fit our place to the T. Highly recommend and it will cost you so much less than what the designer places will cost you.

Staff: The team here were nice. Apparently they are family…read moreowned and operated for many years which I like to see and support when possible. They checked on us a couple of times and asked us if we needed anything. Quality/Quantity: They have a ton of really nice furniture and other related items (bbqs. Pizza ovens, etc). Value: This is subjective for anyone. The pricing seems high to me personally for what I hoped to find. However, after visiting other stores in the day, it appears it is pretty consistent. Overall: Nice two story warehouse with a ton of options. I'd come back again for sure if I needed to.

They were very friendly and helpful when we bought a large set of furniture for our new backyard…read moreand deck. Our construction got totally delayed and they were kind enough to hold onto the furniture for us for almost 9 months and their delivery team was great and very friendly. We will go to CA Patio for our future furniture needs.

Staff: We worked with Dennis who was great. He showed us an…read moreoption for a table that was close to what we were looking for. Quality/Quantity: This is a nice store with a lot of options. They even have more than what is shown in store. Sadly, the store is liquidating with a plan closure in September. Value: They're willing to sell everything here, including pictures on the wall. The pricing seemed pretty fair, considering the quality of the options. Overall: We ended up finding what we were looking for at a different store, but I would definitely come here again in the future.

Great friendly service and white glove delivery. Sorry to see them close. Hurry before they are…read moregone.

I had a great experience with Backyard Expressions and couldn't be happier with my purchase. I…read moreoriginally discovered Polywood at Costco, but they didn't carry the style and color I was looking for. I then checked the Polywood website, but the pricing was much higher than I expected, so I decided to visit Backyard Expressions instead. They have several locations near me, and I visited two of them before finally choosing the perfect patio set. What impressed me most was their huge selection of styles, colors, and configurations. Not only did they have exactly what I wanted, but their price was also 5% lower than ordering directly from the Polywood website. Sean and Sarah were incredibly helpful throughout the process and took the time to answer all my questions and help me make the right choice. As a pleasant surprise, Jim, the owner, personally delivered my furniture himself. That level of service is hard to find these days. Backyard Expressions is a wonderful family-run business, and I love supporting local family-owned companies. The customer service was outstanding from start to finish, and I'm extremely happy with my new patio furniture. I highly recommend them to anyone looking for quality outdoor furniture and exceptional service.

I really didn't want to leave a negative review, but my experience at Backyard Expressions Laguna…read moreHills last night needs to be shared. We were helped by a salesperson named Sean. I told him the exact model I wanted and also mentioned that I needed the same base model but with lights. He pointed to a display grill and said, "This one has lights," which I assumed was just showing the feature, not telling me that I would be receiving that exact floor model. We confirmed the model number and accessories,and made the payment. Happily left until I saw the delivered items. What showed up at my house was a used, disassembled floor model in terrible condition. I was never,not once, told that I was buying the display unit. When I ask what happened, Sean told me the discount was "because it's the floor model." That explanation makes no sense because I've bought from them before with a discount and still received new products. A discount does NOT automatically mean the item is used, damaged, or from the showroom, especially if the salesperson never disclosed it. No professional salesperson should assume that pointing at a display grill means the customer has agreed to purchase that exact worn floor model. We were very clear about the model number we wanted. This whole experience made me feel completely misled and very disappointed. I hope management will take this seriously and reach out to resolve it, because this is not the level of transparency or honesty customers expect, especially for a return customer for so many years.

We worked with Christine at Sophisticated Living for some custom upholstery and décor work and I…read morehave nothing but good things to say! Christine is awesome to work with from start to finish. She took time to understand what we wanted and made helpful suggestions without ever being pushy. =) The quality of the work was great. The pieces we brought in were transformed in a way that felt just right and gave new life to stuff we thought was worn out. Christine also had a nice selection of fabrics and ideas that made the whole process fun instead of stressful. She was easy to communicate with and kept us updated through every step so we knew what to expect. The pricing felt more than fair for the level of detail and care she put into everything. I truly appreciated how personal and hands on her approach was. If you need upholstery drapery or custom fabric work done this is a great place to go and I would definitely work with Christine again.

Love my experience here! For starters Christine is so sweet, it makes it a pleasure to work with…read moreher. She is fast and creative and has a great selection of fabrics to chose from. I had her create some bar stool cushions that turned out exactly what I wanted. Christine has turned old tired sofa cushions back to fresh and beautiful! She is a miracle worker. So now I am having her make some beautiful throw pillows for my sofa to give it a fresh current look. My second review I had to do: Today 6/11/20 my sofa was delivered to my house. Christine workshop did a beautiful job redoing my sofa. It is night and day! Loved my old sofa but hated what it look like. Now with new fabric and so modifications I'm in LOVE again!

working with Efren was well worth time. We got really great…read moredeals from him on designer mirrors and dining table set. our dining room looks really good now. from time to time I end up at Design Studio show room to see whats new. Efren has a good mix of quality designer furniture and accessories.

Had a wonderful time working with Efren designing my home. I had him design my home more than 16…read moreyears ago and now, I have made the right choice asking him again to design my home. Thank you efren for your attention to details.

Sabrina and her design team were amazing to work with. As well as as her contractors, a group of…read morereally great guys. The whole process was surprisingly quick and efficient and the results are just spectacular. We couldn't be happier

After spending months trying to resolve these issues privately, I believe future homeowners deserve…read moreto know about my experience with DWOC during and after they completed a major remodel of my home. Before hiring them, I had terminated my previous contractor due to serious performance issues. Sabrina was fully aware of the situation and assured me they could provide the oversight, documentation, and professionalism that had been missing. I also made it very clear that I would be traveling internationally during most of the project and needed a company that could manage the work while I was gone. I was available by email and phone throughout and responded whenever I was contacted. I was assured all this would not be a problem. The project became extremely stressful. There was a pattern of billing disputes, incomplete documentation, communication breakdowns, and work that required extensive follow-up long after the project was supposedly complete. 1) Change Orders - Numerous changes were presented after the work had already been performed rather than approved in advance. I should have been asked to approve additional costs before work is done, not discover them later on invoices. 2) Structural engineering documentation - DWOC was to provide written documentation from a licensed structural engineer regarding structural work that had been performed before they took over. I paid for exploratory work so the engineer could inspect the concealed framing and document his findings. Despite making it clear from the outset that this documentation was critical, they could not deliver the final engineering report that I repeatedly requested. 3) Post-completion issues, warranty, and payment disputes - Several significant issues did not become apparent until after the project had been declared complete and I was asked to make final payment. These included non-functioning electrical, HVAC, plumbing, and appliance-related items. When I requested warranty service, I was told these issues would not be addressed unless I paid the disputed balance. I was forced to hire outside licensed professionals to diagnose and correct the problems, resulting in additional out-of-pocket costs for work I had already paid for. 4) Quality of workmanship - I hired an independent construction consultant and later additional licensed professionals to evaluate portions of the work. Their findings identified numerous workmanship deficiencies that resulted in extensive punch lists and additional repairs after DWOC considered the project complete. For a company positioning itself as a premium design/build firm, I expected a much higher standard of workmanship and quality control. 5) Refusal to provide warranty documentation or proof of purchase for major materials and fixtures purchased on my behalf - I explained that this documentation was needed for future warranty claims, insurance claims, and replacement of failed products, but my requests were repeatedly denied. 6) Billing and payment practices that resulted in substantial stress, including a work stoppage while funds were in transit despite my ongoing communication regarding payment status. Payment was never refused, the funds simply had not yet become available due to the timing of the transfer. When these disputes arose, I spent countless hours reviewing invoices, contracts, emails, change orders, and engineering issues in an effort to understand what I was being billed for and why. I also incurred additional expenses hiring consultants, licensed trade professionals, and legal counsel simply to evaluate the work and protect my interests. This was never about refusing to pay for completed work. Despite months of trying to resolve these issues directly, we ultimately reached an impasse regarding disputed charges, missing documentation, warranty obligations, and incomplete corrective work. What concerned me most was not any single mistake. I understand construction projects are complicated and mistakes happen. It was the overall pattern of how my concerns were handled. I found that reasonable requests for clarification were often met with defensiveness rather than transparency. Since then, I have spoken with other former DWOC clients and learned that some of the issues I encountered were not unique to my project. This was disappointing because it suggests a pattern rather than an isolated misunderstanding. Nothing in this review is based on assumptions or emotions. Every concern described is supported by emails, invoices, photographs, independent professional opinions, or other documentation retained during the project. There are aspects of the finished remodel that I like very much, and there were DWOC employees involved who were helpful and professional. But if I had known in advance how much time, money, stress, and post-project effort would be required on my part to get answers and address problems, I would have made a different decision.