The VERY short version: I ordered custom chairs in November 2025; promised for January 2026. They finally arrived February 11 2026 but were built 3.5" too high and unusable. After repeated follow-ups -and finally a demand letter - I finally got semi-rebuilt chairs delivered May 1 2026. No one checked-in, offered an apology, or followed up through the almost 6 month process. I had to initiate everything. Way too much time, money and aggravation for a product I no longer want -- every time I look at them I'm reminded of the poor customer service. 2 stars because the quality of the chair is very nice. read more

Nice small shop catering to folks that desire custom soft seating. The lounge furniture we desired and had custom made came out just what we anticipated. read more

Liz is the BEST!!! She came to our home to get the correct measurements for our sofa & view our style and colors we currently have. Liz has a great eye for detail and design - her suggestions and ideas were spot on. We love our sectional, we highly recommend using Liz. She is simply the BEST!! read more

This was my second purchased sofa from Sofas by Design. I needed help to furnish a complete living room and Liz was wonderful. She has expertise in color, layout design, texture in fabrics and measurement of pieces and they way they fit in the room. I am a very satisfied customer and would recommed Liz highly. She definitely made the process easy. read more

We were looking for a very specific size couch to fit our space and after over a month or two of looking we could not find anything in the right shape, style + color. We checked out another custom sofa spot before making our way to Sofas by Design and we are so happy we ended up getting our sofa through Sofas by Design. They made our vision come to life, we're incredibly sweet + helpful, the couch came in only a couple of weeks, was able to be delivered to San Diego and could not possibly be more comfortable!Everyone who sits on our couch says it is one of the most comfortable couches they've sat on. (Don't mind the bare space, we just had moved in, but we can't wait to decorate our home more now that our couch is here.) read more

Sofas By Design - Furniture Stores Near Me - San Clemente, California

Loved working with Liz on decorating our new home! She was amazing with helping us choose beautiful furniture and decor and knowing what would work well together in color, size and textures. Liz and the team at Sofas by Design made the process fast and easy. If you're looking for beautiful coastal interiors and a fabulous designer, this is the place!! read more

The wait was worth it! We are so happy with our custom sectional. It's exactly what we wanted and envisioned but couldn't find anything similar to it online or in store. 5/5 for quality, design, color and comfort.  Our experience at Sofas By Design from start to finish, especially with Liz, was great. Liz made the whole process easy and enjoyable. She was very professional, respectful and personable. She shared her thoughts and suggestions but was never pushy or dismissive of our thoughts/concerns. She was always responsive and on top of things. Thank you, Liz!  Also, it's worth mentioning that the delivery of our sectional was amazingly smooth and quick. Service and care were exceptional! read more

This place is the real deal!! So, SO happy with my furniture. We needed a whole house of furniture and were a little overwhelmed with where to begin. Liz came to our home and measured our rooms and gave us ideas on how to best utilize our space. From sofas, to chairs, to sofa sleepers and ottomans... everything is well made and beautiful!!! Best of all, they are extremely reasonable. I can't believe the amount of time Liz spent with me picking out the right designs and fabrics to best showcase our furniture and rooms. I will never go anywhere else! You will not be disappointed in working with them! read more

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We recently received our new sofa and are loving it! The staff is exceptionally knowledgable and had endless patience for dithering clients. Above all, they are flexible about absolutely EVERY aspect of a sofa's design. Thank you, Deborah et al. read more

I had been searching for the right sofa to accompany my traditional dining room set and my house decor. Fortunately, I came upon Sofas By Design while searching online. After receiving a reasonable estimate of the cost, I started working with them. Liz came to my home , took measurements and gave suggestions regarding my sectional sofa. My husband and I visited their store a couple of times, chose the fabric and final details and waited patiently until the delivery date. We are extremely happy with the outcome! Our new sofa fits perfectly in the living room and we get compliments as our guests enter our house. read more

Truly the best furniture shopping experience everrrrrrr. After months of looking for the perfect couch with no luck, we decided to look into custom options. Sofas By Design had excellent reviews and was exactly what we were looking for. We drove up early Saturday morning and got to the their showroom as they opened. The girls were sooooo friendly a started working with us immediately. They narrowed our search down by having us try different options of softness and material. Before we knew it, we were sitting in the most comfortable couch I've ever sat in. My wife loved the look and feel. We went with a crypton fabric with a trillium fill for the cushion and pillows, ohhhhhhhh sooooo soft. The quality is better than any of the high end furnitures we had shopped at. We knew we had found exactly what we wanted. In under two hours, my wife had picked out the design, fabric, fill and dimensions. They were sooooo helpful and professionally guided us through the process. The service was incredible and led to us getting the perfect sectional. Who says you can't have exactly what you want, well they obviously haven't been to Sofas By Design. Now the hardest part is the wait, we were told eight to ten weeks (pretty normal during Covid). Thank you so much Sofas By Design for bringing our dream couch to life. Please, please do yourself a favor and go visit them, you'll be amazed at what these girls can do for you. Truly magical!!!! read more

Sofas By Design - The couch we fell in love with. Picture is inside their showroom. - Furniture Stores Near Me - San Clemente, California

Sofas by Design is a wonderful family business I am happy to support. This was my first experience with designing a sofa from scratch and we are so happy with the final product. We will never buy a sofa sectional from a store. The options you have are endless and everyone here is so helpful! And the quality is top notch. And this is coming from a person with a home of high end pieces including much from RH. And the crypton material is amazing! 2 weeks after we got the sofa my little 2 year old drew on it with a black marker. Every tiny bit of it came off, amazing if you have kids or pets. read more

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Sofas By Design was great from beginning to end with our custom sectional. Liz came over to look at the room we wanted to put it in and she had great design suggestions in terms of size, dimensions, fabric choices and colors. It was going to be a tight fit and designed to fill up almost the entire room so getting the measurements exact was absolutely necessary. On delivery day, Tiffany came over and everything went smoothly. The delivery guys made it all look so easy - even navigating tight corners and stairs. We absolutely love our sectional. This is the 2nd time we've used Sofas By Design. We also used them for our living room couch and chair and we love all the furniture we've ordered thru them. read more

Sofas By Design - Furniture Stores Near Me - San Clemente, California

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Best custom furniture place in Orange County! So happy with our new sofa, custom swivel chair and ottoman from Sofa by Design. Over the years I've been buying furniture from many furniture stores and I can assure you that the quality is better than any of the high end furniture stores. The staff is very friendly and helpful in choosing the style, size and fabric. The options you have are endless. I am so glad that I was able to find Sofas by Design and I look forward to working with them on my next purchase. read more

Sofas By Design - Furniture Stores Near Me - San Clemente, California

I can't recommend sofas by design enough!!! The designer, Liz was so helpful in helping me pick out the style , fabric, a coffee table, she went above and beyond! She came to my home, measured, and brought samples to choose from, I'll definitely be back to get a chair and rug ! read more

I love Sofas by Design! I really LOVE Deborah Ashcroft! She is so terrific! Twice, she has created a beautiful, perfect fit sectional for me at an unbeatable price! Deborah is a true pro at what she does, has a great sense of space and wonderful taste in all aspects of design. Deborah can help you save money and deliver what you truly want... A beautiful, tasteful and comfortable home at a great value! Speaking of delivery, before you purchase a sofa from the on line sources we love to look at, consider that Deborah can custom make a sofa or sectional for your room and deliver it to your home in an amazingly short time! My new sectional arrived in about 2 weeks! Colleen, her assistant is creative, fun and makes everyone feel welcome and important. Ron does the deliveries, what a gentleman! On time, careful and just so nice! I would NEVER get any upholstered furniture without first checking with Deborah Ashcroft! read more

Sofas By Design - Furniture Stores Near Me - San Clemente, California

So happy with my new sectional! It is so comfortable and beautiful fabric and quality. They were so easy to work with and the turn around time from order to delivery was so fast! read more

Sofas By Design - Furniture Stores Near Me - San Clemente, California

Liz was amazing in every way! She created the most perfect sectional for our home and we love it so much. She was helpful, patient and so kind. Love our couch and loved working with Liz! read more

My husband and I recently bought our first house. Our living room is a bit small/narrow and we searched everywhere for a perfectly sized couch to maximize seating without overwhelming the space but couldn't find anything. Finally, we went to the Sofas By Design showroom and we immediately knew that they would be able to create the perfect couch for us! All of the couches on display were beautiful and very comfortable. The design process was so easy and they helped us pick the perfect measurements, shape, style and fabric. I can tell that this couch was made well and will last a long time. I will definitely be returning once we are ready to buy our accent chair! read more

We literally got exactly what we wanted. Duh hence the name ! So we got to pick our fabric, dimensions, style, etc. We had to wait a bit for our fabric to come In but it was well worth it. We thought for a hot second about a Macys couch but -- no no no. Deborah and her company ROCK read more

Sofas By Design - Our amazing couch - Furniture Stores Near Me - San Clemente, California

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I just moved out of my apartment and I was looking for a sectional couch for my new condo, I went over several furniture stores, but everything looked kinda boring and basic. Then I found Sofas by Design, The store is very well put together, you can tell that the owner takes great pride in her work there was other customers already there so I had a chance to browse around, I also was able to see and hear the owner engaging her customers which made my decision easier, I was treated with the same level of courtesy and professionalism and attentiveness as the people before me. The owner Debbie was very helpful and engaging, she showed me exactly the patterns and colors I was after, and she made her recommendations which was very helpful. store has some of the most beautiful furniture and decor I found exactly what I was looking for for which was a custom-made modern gray sectional sectional and placed an order for a custom made ottoman with fabric that Debbie recommended along with matching pillow sets. Delivery was on the date they promised and time was on the dot. I will definitely be going back again, thank you Debbie you are the best. read more

Sofas By Design - Custom made sectional and Ottoman. - Furniture Stores Near Me - San Clemente, California

I am so happy with the 4 custom swivel chairs that I ordered. They are great quality! I also loved working with Deborah and her amazing daughter Tiffany! They are wonderful! I highly recommend sofas by design! read more

I ordered a sofa by Design this summer. I worked with the designers to get exactly the size and style i needed in my sectional. My original fabric choice was discontinued but the second choice is so much nicer, that i am happy as a clam. Can't go wrong Teresa read more

We recently purchased a sectional from Sofas By Design and LOVE it. We just took our room dimensions into Deborah and she is such an expert that she created the perfect size sofa to fit our room. Delivery from them was also so painless. Deborah accompanies the delivery person and makes sure that the sofa is set up perfectly. She also took the time to make sure our area rug was placed correctly underneath. We absolutely love our new sofa. It only has one problem though.... It's WAY TOO COMFORTABLE. :) We highly recommend this business. read more

Sofas By Design - Furniture Stores Near Me - San Clemente, California

Don't waste your time, just go to Sofas by Design! Like so many others, I shopped for months looking for exactly what I wanted. Debra makes it so easy, true professional and made me feel so comfortable in a matter of minutes. I had a picture, had my dimensions and they nailed it! My sofa was delivered today and I absolutely LOVE IT!! Top notch QUALITY and just sheer perfection....Thank you so much for doing such a great job! Also, the folks that came to deliver were wonderful, complete white glove treatment!! I am a customer for life!! read more

I went into "Sofa's by Design" a couple months ago to get some ideas on a custom made couch and was so pleased with all the fabric choices and the different designs ..Deborah was so helpful through it all. I received my sofa and am so happy with it! I totally recommend "Sofa's by Design" .. Kathy Bailey read more

Working with Deborah (and Leslie) was an absolute pleasure. Seriously, look no further if you're in the market for custom locally-made, quality pieces. My husband and I recently relocated from VA to Ladera Ranch, CA. We were in the market for a ton of new furniture, so I really did my research before selecting Sofas by Design. Once I met with Deborah, I just loved her and knew she was a total pro. From the beginning, Deborah was communicative, honest, patient, and a overall breeze to work with. Furthermore, I really appreciated Deborah's willingness to be conscious of overall costs. She truly cares about her clients, their experience, and the product. Further, her turn-around-time was incredibly reasonable. I ordered an 11 ft x 11 ft two piece sectional and it was done in only four weeks! We couldn't believe it! Also, Sofas by Design is not limited to upholstery; we are already working with Deborah to create a custom coffee table for our living room. In sum, my husband and I are totally obsessed with our new couch. We really enjoyed working with Deborah and will continue to utilize Sofas by Design in the future. Thank you Deborah! read more

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We had an odd shaped space that we were trying to fill with a new sofa. We went to all the major stores and just couldn't find something that would fit. We finally saw Sofas by Design on Yelp and tried them. We had just the best experience. The folks there were excellent to work with. They helped us pick out the exact size and style that would fit in our place. They had tons of fabrics to choose from. The sofa was delivered right on time. The deliver team was excellent and really nice to work with. We've had the sofa for a couple of months now and its been great. It's the most comfortable sofa I've ever sat on. read more

Best custom furniture place in Orange County!! I've ordered all of my furniture from here and you receive the furniture within a month!!! Super fast and great quality! read more

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Great reviews and great recommendations are what brought us to the store. Deborah was amazing and we are thrilled with the quality and terrific service to the end with Colleen too. read more

Sofas By Design - Big couch and ottomans - Furniture Stores Near Me - San Clemente, California

Love my chair!! I'm Very picky and the ladies at Sofas by Design were Very patient with me when I couldn't decide on which fabric to choose. It turned out exactly as I hoped and it's top quality!! read more

We love our new sectional! It is comfortable, beautiful and exactly what I asked for. The ladies at Sofas by Design are a pleasure to work with. Can't wait to customize some dining chairs with them. read more

Sofas By Design - Furniture Stores Near Me - San Clemente, California

We recently remodeled our home and had a sofa, 2 leather swivel chairs and throw pillows made by Sofas By Design. Liz, one of their consultants, came to the house to help us decide on the size as well as choose our fabrics. We are extremely pleased with the quality and the design of our new furniture. The store has several sofas you can sit in so you can decide on firmness of cushions as well as style. Everyone at the showroom is very helpful and we highly recommend. read more

Love my sofa! This thing is sturdy and built to last. The delivery service is really friendly!

Deborah & her team designed and custom made a gorgeous sectional sofa for my den that fits the odd shaped room perfectly. I also found some great coastal themed throw pillows & framed art at her store that ties the look together. It was truly one stop shopping for all my coastal furniture & accessories needs. From fabric selection to home delivery, the experience was flawless. The sectional is very well made & uber comfy. read more

Sofas By Design - Furniture Stores Near Me - San Clemente, California

Great experience and service. We ordered a large custom sectional and thoroughly enjoyed each step of the process. Will happily refer and be back for additional furniture read more

Sofas by Design is fabulous! I have always loved that they are a family business and I think this makes all of the difference with their customer service. Don't waste your time looking elsewhere. If you are looking for a custom size sofa or chairs, they are the best! As an interior designer, I have assisted several clients with designing custom pieces that Sofas by Design did a beautiful job with. I really like that upon delivery they always have a staff member there to ensure delivery goes as planned. I always have full confidence that they will be personable and professional with anyone I bring into their store. read more

This is such a gem of a shop. I custom ordered my bed, my sofa and 2 chairs from here and just had a wonderful time choosing fabrics and designing my pieces. Fabric choices are plentiful and the furnishings were very reasonably priced. When the pieces were delivered, the quality of the furnishings were so much better than more expensive retail brands. Delivery was easy and seamless and any issues were taken cared of promptly and thoroughly. They are such professionals and such nice people too. I'm so glad that I found sofas by design and can't wait to design and order even more furnishings from them. read more

Sofas By Design - Custom chairs and sofa - Furniture Stores Near Me - San Clemente, California

We needed to find a new leather sectional sofa for our great room. It was an odd shaped area and I was finding sofas that were too big or too small. We found Sofas by Design on Yelp and are so happy we did! Liz and Deborah were awesome. They configured the perfect sofa for the space at the right price. I will be calling on them again. We kept thinking that custom would mean overpriced. It did not at Sofas by Design. You get what you want for a very fair price. Try them for any of your furniture needs, you won't be disappointed. read more

My first order, I ordered 2 leather chairs from Sofas by Design. I had them copy a popular brand that I loved. Debbie was attentive, kind and helpful. She sat and picked leather samples with me for as long as I needed. Chairs came around 5 weeks. We love them! Thank you! read more