Everything went great. The staff was always helpful and explained how the lease/billing/move out…read moreprocess works. If I had a problem/question I'd never hesitate to ask because I knew they would help. Thank you

The manager PJ Chatman has zero customer service about them. If it wasn't that I need the storage…read morefacility I wouldn't choose using this facility. They were not appreciative of the business. They were rude. Non receptive to one's needs. Though very detailed about explaining the ins and outs of the rental process. Just not a people person.

I had 47 years of belongings for my entire family with Public Storage in Burnsville for TOO many…read moreyears!!!Moved from 5000 sq ft to 1221 sq ft. My two daughters ( age 35+) live like most people in small rental apartments, so I still store furniture etc for them too. I was in three (!) 30 ft deep X 13 ft high X 10 ft wide units with public storage. $$$.... Now it is down to two. This took (3) four week trips from FL. In 1.5 years. Donated everything to Salvation Army St Paul. Husband became extremely ill eleven years ago. We are in a lovely FL. condo he inherited. MISS Minnesota... people, culture, weather - - LOVE the cold!!!! I now have two brand newly built extra large units at Forest Lake - - grabbed them quickly for they rented out super fast. Great price. New wood pallets on entire floor. Never have water in these units, very high airy ceilings with great ventilation. Yes no heat no air conditioning so no fragile furniture, vinyl, wood, etc, but I put clothing etc in tight giant contractor extra thick plastic bags into tight big Costco ( yellow black) plastic storage boxes ( the Best/ shut very tight). I will be out of a second 30 ft unit at public storage after 1-2 more four week trips. Back breaking work - - am creating a new industry of folk buying my things at Salvation Army then flipping them online! We always expected to be in Mn but the condo's living costs are better than renting today. Goal is to find a solid 1 bedroom in MN, build out to be able to remain until I pass on, rent out FL condo. Reverend Jim the manager is the best, the kindest man you could ever ever find and work with. No bugs no rodents all these years. Immaculate rest room at office, safe secure, no crazies renting ' next door'. Women working there solo feel 100 % safe. High fence with barbed wire surround the large rural country property. Nice relaxing 30 minute drive up from the twin cities. Highly highly highly recommend!!

We can't say enough good about Tim and the Forest Lake Mini Storage. So very helpful and easy to…read morework with. We moved from out of state, went to the old standby on the north side of town. It was dirty, full of feathers, bird poop, spiders and stunk like motor oil. The door came off the hinges and they had limited access hours. We needed an additional storage unit and found Tim at FL Mini Storage to be super helpful. We ended up liking it so much we talked to Tim about getting a bigger unit. He came through and we moved all our belongings from the other storage facility. Tim was terrific to work with and the units are clean, secure and they offer 24-hour access. We always feel safe, and we appreciated the location is easy to get to. If you need storage for the short, or long term, we highly recommend FL Mini Storage.

Had a great experience renting a U-Haul truck from this facility. The staff really worked well with…read moreme on renting the truck!! Easy to pick up and easy to return!

I wouldn't rent a uhaul from them. Despite filling up the gas tank following their instructions,…read morethey still charged me for gas.

worst place i've ever rented! mice infestation, not secure - many units broken into and many units…read moreflooded. 2+ inches of ice and water in entire unit! have called 4 times since yesterday and willnl not return my calls! if you have a unit there its most likely been broken into and/or flooded! all this from oct. 2018 to today, march 17, 2019. the sad part is that these people don't know their units are flooded because they're not telling anyone! greenwood mini storage, 6311 carmen avenue, inver grove heights.

Very poor service. My unit got filled up with ice and water ruined everything. The manager Patrick…read moretook a week to call. He was very rude. Told me they would not pay anything. He says it's Mother Nature. I said don't you have to provide me with a dry place for storage. He said he didn't pound a single nail in. My 10x 10 unit is actually about 8.5x8.5 also. To make a long story short don't rent here. Patrick is not interested in doing his job.

One star is too much. I called Sarah yesterday and clearly stated I wanted to move into a unit on…read more4/29. I asked about online prices vs. phone prices. She said she couldnt promise the price over the phone, but could in store. I said OK, ill be in tomorrow. Problem 1...3 calls were made to me about moving into a unit on 4/2. I went in and talked to Omar today at noon, and this boy was born clueless. I shared what was told to me, then told I was wrong. I asked to talk with the lady who i spoke with, and i had to ask him 4 times before he gave me her number. Anyhooo this location is running a scam. Prices shouldnt be different, prices should be honored. This location needs some attention around customer service and not lying to customers. Ill be contacting the BBB Also, what is the level of service when your clerk cant even take his earbuds out of his head Heyyy owner/manager call me. Ill be contacting the BBB tomorrow at 12 You have the morning to set straight.

I purchased packaging supply item " Glass Saver Kit" for $12.84…read moreTurns out I did not need so returned six days later for a refund. The kit was shrink wrapped and unopened. Acorn refused to refund my money. Will never do business with them again !!!

I would never recommend that anyone store their belongings here…read more My unit was broken into twice within the first year. The second time, my things were dragged outside by the thieves and left out in the rain. The storage managers moved them into another unit. I had to pay for new boxes to rebox everything and throw away things that were damaged by the rain. A mattress was soaked by rain and ruined. I was informed that there is no dumpster on site and forced to put the wet mattress back into the unit. After the second time that they unit was broken into by cutting through the lock supplied by management, I was given a heavy duty lock usually reserved for lock outs for people that haven't paid their bills. My things were stored in this unit for three years. When I removed them recently, I found that much of what I had stored had to be thrown away . 1) These units are not climate controlled. It is my fault for not thinking about how the elements would affect what was in the unit. Wrap everything that you own in plastic/vacuum seal it if possible. Everything in the unit had mold on it. I was able to salvage what could be washed. Everything else had to be thrown away. Pictures, appliances, furniture. All thrown away. 2) Everything in the unit smelled heavily of gasoline/fuel. It permeated anything that was porous. Fabric, paper, furniture. Everything smells like gasoline. It cannot just be aired out. It all required heavy cleaning. The cost of storing items in these storage units will not be worth it when you have to throw most of if it due to mold and gasoline smell.

I stored my trailer at Inver Grove for a little over a year. Zero problems, great friendly service…read moreat a great price. I will definitely be doing business with them again in the future.