The Mattoon-Charleston area does not have a myriad of different restaurants to try. Therefore, most residents try local restaurants because they are there, not because they are worth going to.
Stadium Grill is a terrible restaurant.
Negatives:
Service, food, cleanliness, atmosphere, options, management, bar staff
Positives:
Several televisions available, not a chain restaurant
I recently went to the establishment for a late dinner (around 8pm on a Wednesday) and sat in the bar area, to watch a favorite basketball team. My party (2 of us) sat down, and the bartender had her head down, cleaning some dirty dishes. She did not look up until I called attention to us, and asked for menus. Her manager came in at that time, and gave a verbal warning to some workers that were there on their off-time at the bar. It was very uncomfortable to hear this happening, and even when we were trying to ignore it, it was awkward. We received our drinks, and were then ignored for the next 15 minutes. The bartender was not doing anything time-sensitive. She was cleaning dishes, washing bar mats, and talking to friends that were sitting at the bar. We flagged the bartender down, and asked if we could order. She said she would when she found a minute. At that time, she started to play with the channels of the televisions, and then started to put away dry glasses. My friend and I noticed three separate groups of people come into the restaurant, sit at tables, and then leave after receiving no service. After finally getting the bartender's attention again, I asked if we could order. She took our order, and then told a waitress next to us to, "Watch these people because she needed a cigarette break". We waited, watched the games, and waited some more. We then noticed how dirty the bar was. We used our napkins from under our drinks to wipe it up (a pretty sizable pile of crumbs). We also noticed that we could see the cook's window from our vantage point. Our food sat for about five minutes before our bartender came back from her cigarette break. She then started washing more dishes, and talking to her friends. Ten minutes passed by, and then I finally told our bartender that our food was sitting and waiting. She gave it to us, and then continued cleaning. Our food was cold and I truly wanted to be out of there as soon as possible. We paid, and swore we would NEVER be back.
Please note: there were a total of 7 people at the bar at this time. My friend and I, three employees, and then two later joined them.
The positives: we were able to watch the game we wanted.
If I thought it would help, I would complain to management, However, from asking other friends in the area, any complaint goes straight into the waste can.
I don't know what else to say to further my experience. Terrible, terrible, terrible. read more