Professional, friendly and customer service oriented…read more Really explained everything we needed and answered all our questions. Really smart and intelligent salesman.

I was having trouble with noise from a blower on my 18 yo furnace. Further examination indicated…read morethat there were rusting portions of the heat exchanger. This was supported by a live walkthrough for me to view what the repair person was talking about. The same afternoon (!) options were presented for replacement and a choice was made. An appointment was made and several days later the old furnace was taken out and a new furnace was installed in less than 4 hours. Everyone involved was extremely helpful and courteous. Bottom line: price quoted and installation met with no surprises. Clean space left with all old items and leftover stuff removed. Several weeks later, I remain completely satisfied with the job and would happily recommend this company based on my experience. I will continue to use them in the future.

I had an excellent experience with Valentino Contracting during my HVAC replacement. From the very…read morebeginning, their team took the time to walk me through the entire process, explain my options, and help me choose the best system for my home instead of trying to upsell me. My home was originally built in 1860, so replacing the HVAC system came with some unique challenges. The Valentino Contracting team was incredibly knowledgeable and came up with practical, effective solutions that fit my home's specific needs. Their professionalism, expertise, and attention to detail gave me complete confidence throughout the project. The installation was done efficiently, their pricing was very competitive, and the warranty they offer provides great peace of mind. If you're looking for an honest, knowledgeable, and dependable HVAC contractor, I highly recommend Valentino Contracting. They exceeded my expectations, and I wouldn't hesitate to use them again for future projects.

The large circuit-breaker on my home's central furnace tripped and would not reset. Unseen by me…read morewas that it was overheating because of a faulty, incomplete connection to the breaker panel, leading to arcing within the panel, which had damaged the panel and other breakers. The owner, Tony, diagnosed the problem and had a man come out the next day to replace the damaged box and all the breakers in it (they were all reaching their end-of-lifespan, 40+ years). The technician performed the swap-out service with excellence. Courteous, organized, quiet, and focused on the task like a laser beam. He concentrated non-stop for five hours in cramped quarters and replaced the box and all its breakers. The wiring inside the new box was expertly organized and tidy. His interactions with me were knowledgeable and cheerful. A very pleasant professional. I am pleased to recommend Valentino Contracting without reservation. Every time I have used them my problem has been solved, and the work has been top notch.

Due to the storm and tornado, my electricity was out and caused a surge in my air conditioner…read more Malik with Sweet Life heating and cooling promptly came and assessed the problem. He explained things thoroughly. And I now have surge protectors to prevent this from happening again. He even offered to bring me a window ac but it wasn't necessary because he was here early the next morning and had it up and running and let me know about how long it would take. I'm so glad I called them. They gave me a good price and I know I can depend on them to keep my ac unit working efficiently for a long time.

My new heat pump quit working and it said to call for service. I was charged a lot of money to…read morereplace two fuses and to reset the system. I signed up for VIP service when I bought it but don't understand why my bill was so high. Nobody from the office will respond to me,

Two years ago I had a problem with my air conditioner. I had a large company come out and they…read moresaid they could fix it for $400 to $500 but I really need a new system that they wanted to sell me. I had Matt come out and he said it was just a leaky valve where they recharge the system. Total cost was less than half the price of the other. This spring my capacitor went out on a Saturday. I called Matt and he came out later that day and replaced it. He is a small local business with great customer service

BEWARE of Matt...he has a bad temper and will go off on you the second that you do not cater to his…read moreIMMEDIATE payment demand...no invoice offered or anything...sent him to look at furnace and a/c installs on 2 property flips and out of the clear blue sky he demands payment for his time from looking at the 2 projects...as a project manager to several investors I have to issue an Invoice for payment and the payment is made within 48 hours not 40 minutes. There is a process that any reputable HVAC tech would be aware of for investment property payments if they stayed working for the same investors (which obviously is NOT the case with Matt Gregg)...After being told off I had to calm him down and told him that I could just pay him personally and turn in an invoice for reimbursement later if he really needed me to...I had NO IDEA what his charges were or when and how he expected payments but I want NOTHING to do with having someone not paid for services so I sent him a Venmo for $200.00 RIGHT AWAY....I have been undeservingly ghosted ever since. I remembered that he said that he needed money up front for materials for jobs that he was doing and all I can think of is what if I paid him for materials and got ghosted after he got the money.....I am WARNING anyone considering doing business with this guy (whom I found on Craigslist) to run the other way...Something just isn't right about this guys practices and morals.

We woke up to our house being 59degrees and the furnace not working. Tyler W. Was able to make it…read moreout before lunch time and was a great help! Customer service was absolutely fantastic and Tyler W. was accommodating and gave us clear explanations as to what was wrong. We received a text message with a picture of the employees so we knew who to expect and what they looked like. Arlinghaus has to send another worker out to discuss prices on a new furnace. Tyler was able to get our furnace working temporarily as we look into buying a new furnace. It cost $89 for him to come out and diagnose the problem. They will remove this from any extra work they may need to do. Unfortunately, in the end we could not afford even the lowest option they had for a furnace. They use a top furnace line brand and are more expensive then the national average. This was the only draw back for me that it was to expensive and I did not want to enter into a loan for a $7,000 furnace when the average homeowners pay is $3100. Regardless, they were transparent and did not pressure me into anything we didn't want to do. I highly recommend Arlinghaus for their professionalism and honesty with their customers.

A technician from Arlinghaus HVAC was assigned to inspect my AC system because I was signed up for…read morea "Happy House Program" it was included in the membership. My system was running well and did not need any service, when the Technician left, my system was not operating the same as when he started, My Central Air was not cooling my house and the system blower sounded different. I have lived in my house long enough to know how it sounds and feels, The person who worked on my system created the problem in order to create a service call and an unnecessary bill for a problem that he inserted. This is not the way to maintain customers or good reviews. If your service is not broken, the service person should not be out generating revenue. I was very concerned when he was measuring the amount of Freon as I heard a loud hiss as the vapors were being released. BTW, the same service person bypassed a safety cut-off device in my furnace last winter and, I had to buy the electrical device and reinstall it for the safety of my home. I am very dissatisfied with their procedures.