I'll be relocating soon and just did a quick search of storage facilities. I had a chance to stop…read morein to The Albany Menands storage, the two women that were in the office were really helpful wonderful. I'll be making a reservation soon.

we were so upset when we arrived last monday 7/13/26 and saw the condition of this place. the…read morebuilding looks nice from the outside and it is beside an apartment complex that appeared to be lively and in good shape--so we were shocked at how unsafe we felt inside the self storage, both in terms of leaving our belongings in the building for any amount of time, but also for our personal safety. we had rented the unit based on these reviews that said no one was even able to access the upper floors without management letting them up. instead we arrived (with our four-man moving crew and 30 ft truck full of our belongings) to find the "coded" gate totally open to the road, zero staff on site during business hours, and every single outer door unlocked. the elevator was fully broken, trash was piled in vacant units with their doors wide open, a transient was smoking (not weed) out of a clear glass pipe on the third level, with his liquor bottles and garbage spread out across the floor and music blasting like he felt completely at home. we decided that even though we had no other place to take our stuff and the movers needed to leave, under no circumstance could we stay one minute longer here. a bright spot in our awful day was how responsive the StoragePro corporate team (who are based on the west coast) were to us when we couldn't get anyone on the phone at albany-menands and then arrived with our whole moving crew to an empty office and all the rest of it. those kind folks did refund us our money after we filed a report about all this, but i still feel compelled to share this experience with anyone researching safe storage options, since the existing reviews on here do not accurately reflect the current state of this facility. my husband did later have a phone call with the person who was out that day with a family emergency, and while i understand that emergencies arise, that still does not change the reality of the physical state of the facility or its total lack of security and oversight. we consider it a blessing that everything worked out the way it did and we were able to see the true state of affairs, rather than foolishly leaving our things there.

They constantly raise the rate. My current rate is now double what it was only a few years ago. Run…read morefast and far.

Great storage. I went with an inside climate controlled 5x5 for my electronics. It's clean, secure,…read morecameras, good pricing for the features offered. They did forget to give me my courtesy call after i signed up online. I had already payed and e-signed most things, but i still had to go in to sign a few things and determine my insurance protection. It was then that I met Chance, a floating regional manager. He was excellent and even gave me a shorter, easier to remember gate code. He was most excellent and a key factor to my overall first impressions. Lisa couldnt even answer the phone for me earlier and i had called back a few times and left a message. Way to go Valuespace. Give Chance a raise. And thankz for decent pricing on an A/C unit.

Amy was a pleasure to deal with; good conversation and experience. Good job Boomerread more

Went into the office to get help in downsizing my unit. Amy was everything - Friendly,…read moreprofessional, knowledgeable....hard to find these days! She even took the time to show me where my new unit was....these new owners have a gem in Amy! PS - I forgot to bring a broom but no problem, Amy lent me one.....AND, the gate was in good working condition.

Well maintained storage facilities. Great staff communicatuon. Convenient auto pay or extremely…read moreuser friendly login on website and easy gate access.

thanks for your prompt and efficient service! We needed help disposing of our mattresses and junk.read more

Steve did a great job with the junk removal. He was on time, worked quickly, and handled everything…read moresmoothly. Highly recommend his service.

these guys were angels in our life when we needed a miracle!!! we hired them to move our things…read morefrom the u-pack pod facility in cohoes to our intended storage facility, albany menands self storage. they did such a great job packing the heavy contents of our three pods into their truck, and were knowledgeable, professional, and good natured. when we arrived at the storage place to unload, we found an empty office, broken elevator, and homeless people partying in the unlocked building. the sun was going down, the truck needed to go back to the facility, and our only plan had suddenly fallen apart. the folks from don's so kindly came to our rescue and stored our belongings overnight at their facility, helping us brainstorm new options. the next day they helped my husband move it all into a massive u-haul we'd rented, and when he paid the invoice, they hadn't charged us any more than their original quote, despite the headache our chaos had surely caused. i am truly so grateful for the kindness and patience they showed us, and of course for the expert job they did with the move itself. highly recommend!!

Organized a $1,500 move from a 2 bedroom to a house. Set the move up 2+ months in advance. Spoke…read morewith Tony about 3 times re: various things such as, updating the inventory list and date for move. Super unprofessional and unreliable. I had to call back because the new quote hadn't been sent to my email. Called and confirmed with Tony again and had the quote sent to my email and I signed it. No phone calls to confirm. Movers didn't show up the day of the move after getting the permits for no parking, arranging time off of work and family members to help. Don't waste your time on this company, you'll be running around doing it all on your own anyway.

EVERYTHING from start to finish went extremely well with my recent move!!! Case is a straight…read moreforward guy who knows how to move people in a safe and trustworthy manner. He was highly recommended by 2 close friends who also recently moved and I can now say they were spot on!! Reasonable cost, efficient and a genuinely nice guy! Dont hire anyone else!! Check out his reviews! Get a quote.. you will be amazed and satisfied with the service Chase provides at EAGLE MOVING!! Dan S. Latham NY

I would definitely recommend Eagle Moving and Junk Removal! When I first called Case he was very…read moreprofessional. He gave us a very reasonable price and was very accommodating. He and his team worked very efficiently and took great care in moving our belongings! They were a joy to work with!

The process for online rental was absolutely fantastic. It was so easy to navigate and it went very…read morefast. The property is very secure and extremely well maintained. Would 100% recommend renting here!

I've never used a self storage unit before, but I recent moved to the area and needed a space for…read moresome long term storage. The process was about a simple as it gets. The pricing was the cheapest in the area (I checked several locations before landing here).