First Choice should not be your first choice when your in need of a trim. When a place is capable…read moreof messing up a buzz cut, that is a clear indicator!....i think the hair dresser's exact words were, "I'm going to make you look like Jamie Foxx from that movie Stealth". enough said....

From the moment I walked in, I felt that I was in the right place. The lady who greeted my at the…read morereception desk smiled, took my name and asked me to sit in the waiting area. The staff seemed to be very efficient as there were two people ahead of me, and yet, I only waited 10 minutes for my turn (this is without having made a prior appointment). Now to the good part...the actual hair cut. The hairstylist was very warm and cheerful. After I got seated, she came over and asked how I wanted the cut to be. Because I knew exactly what I liked, and even had a picture of what I wanted on my phone, it made it very easy. That's not to say, that if I hadn't brought a picture, she wouldn't have done the amazing job that she did. We chatted during the whole 20minutes, and I had never felt so comfortable with any stylist. I'm definitely going back there!

I was recommended from a friend and long story short I left extremely upset, horrified, and…read moreannoyed. Unprofessional beyond words.

Fantastic salon! The interior was very clean and comfortable and I was offered tea, coffee, or…read morewater. Didn't have to wait at all to see my stylist and she made sure she knew exactly what I wanted. I have tons of long, dark hair and wanted ombre blonde which is a big task! I love the look of it and would definitely go back. Thank you Brookelyn for the fantastic ombre and trim!

First hair cut ever in Calgary since I moved here April 1, 2026. I did a lot of searching prior to…read moremaking this appointment that I had today. The reviews speak highly and from long time clients, I made the appointment. I met Sam for my hair cut, I asked for a fox cut...he said do you mean a wolf cut? lol! Thank goodness he has a sense of humor, with a handsome, friendly smile that put me at ease. I am 57, lovin' my greys and whites, but wanted to try something easy to style, hip enough to keep it long and fun - a change! Sam was quick, super efficient and confident cutting the style I wanted. He was on schedule, no wait time, I felt confident that I would love the cut, and I do. Thank you so much Sam. :) Be seeing you again soon. PS. He also taught me how to get rid of my front cowlick using a drying technique. Super impressed, will defiantly be returning again. - New to Calgary 2026

Been with Sam for 20 years. Love what he has created here. Sam and Jamie are great and all stylist…read moreprofessionals

I was looking for a new hairdresser since moving back to Calgary and thought I had found it but…read morewhat I experienced was the opposite! It was right up there with the very worst experience I ever had. I went to have a hair cut on short hair, and highlights. I noted twice that I wanted when someone looks at me to experience blonde. I came out of there, apparently not having been heard, with dark hair a horrible color and not at all what I wanted. And the cut? Well it was a chop job, no notice taken when I stated that I had two crowns and cowlicks ( I would expect a stylist to take those into account but no). I said that I did not like the color and that it was too dark and she argued with me! Am I not the customer here? So I decided to contact the stylist for a color correction only to be told that it would be another $200 on top of the $300+ I already paid. Are you kidding me? And again arguing with me!!!!!!!!! This is my wallet and I am horribly dissatisfied with both the color and the cut. In my opinion people need to know what they are getting themselves into here! I will never ever darken their door again!

I've been the the refinery for 3 appointments since they opened and had fairly good services each…read moretime until recently. The stylists are quite good at what they do but the professionalism is lacking (starting service 15 mins past the appointment time, taking personal calls on their cell phones while performing services, and sometimes sharing really personal information). I often take the day off work and schedule my hair appointments first thing in the morning when the salon opens because the salon is so far from my house and it turns in to a day event. I'm fairly punctual and always arrive 5 mins before my appointment time. Each time I have come in for a service there is never anyone there before me and I have to wait in the hallway until a stylist shows up at 10:00 or 5 mins past. Not the worst thing, but a bit annoying. Today I booked an appointment for 10:00 am on Friday before a long weekend and the same thing happened again. No one was there. Another employee showed up a few minutes after 10:00 and let me in but explained she did not know where my stylist was. I waited in the salon for 20 minutes while the other employee tried to get a hold of my stylist and the owner. The owner finally called and said there was an emergency and the stylist would not be coming in. The employee started to cry and asked if I could come back later in the afternoon and unfortunately I was not able to because of other appointments I had scheduled. I left my name and number for the owner to call me when she got in and left the salon. 6 hours pass and still no call from the owner. I call back at this time and the owner answers. I explained that I was upset with how this morning went down and that I understand that emergencies come up but I was very inconvenienced by taking the day off, driving across the city and not being able to have my service done. I explained that I booked the day off to get the service done because I have family coming in from out of town for the holidays and then I leave for vacation on the next business day. The owner apologized but took a bit of a defensive tone and explained the stylist was in the hospital and there was nothing she could do to foresee this happening. I said I completely understand that and asked if there was anything the salon could do to compensate for my inconvenience. The owner said she can't offer me anything over the phone but could discuss the possibility of a free service next time I come in but it would have to be in the next day or two. I explained I had family coming in from out of town and was not available for an appointment until I return from my vacation in 2 weeks. The owner said she can't really do anything for me in that timeline and again that she has no control over an emergency. I felt a bit frustrated with the response from the owner as it felt really unprofessional and defensive. I completely understand that emergencies come up but I am expecting service to be done at my appointment and felt like an apology should have been made and the salon should have tried to accommodate my schedule to make up for the missed service. No other stylists were available at the time and I just had to leave. It's a really beautiful salon but I will not be returning after this experience.

Had a hair emergency and Bree and Keira were amazing, got me in the same day. Everyone was friendly…read moreand the salon is nice.

June did an excellent job doing my hair. I really love the experience and it was quite soothing and…read moreshe was very accurate and was very precise with what you wanted. She's very polite and has good manners. It was one of her first times dealing with curly hair and she did my so perfectly they sit very well and I'm really happy with the results. it was so clean and friendly. very good with time too

I started going to this location after receiving a voucher for a free eyebrow threading, that was…read moreover two years ago and I still go monthly to get my eyebrows done. After all eyebrows are pretty important and once you find someone who knows what they're doing you really don't want to mess with that. The staff are very warm and welcoming, they remember who I am, am thrilled when I am in each time and take the time to chat about life and what's been going on since the last time I was in. They offer your a drink while you wait and to take your coat each time. They do suggest upgrades and enhancements but are pretty receptive when you say you're not interested. I've also been there for a manicure/pedicure and my husband went for a massage once, I would recommend them to anyone in the deep SE looking for a beauty treatment.

I would highly recommend this salon, and my very talented stylist, Ali. I am a senior with thick…read morecurly hair that grows very quickly, and Ali has never steered me wrong when I wanted to try something different. The salon has a lot of good quality products, and I have never felt pressured to buy. However, when Ali has recommended to a certain product and I chose to buy it, . I wasn't disappointed with the results. And, of course, they have really good coffee.

I've been going here or years and have never had a bad experience…read more The stylists I've seen have changed throughout the years so it has never really been one consistent person. I can assure you that each and every person has been super helpful. When I was growing out my hair they explained the best ways to do that and made sure the trims were minimal. Booking over the phone is quick and easy and I've never had a problem, accept for that one time I dialed the wrong number :). It's an easy access location that looks really pleasing, even the waiting area is super nice. I don't think I have ever been into a hair salon that is as clean as this one is.

Excellent service from Nikki and her co-workers. My wife, my daughters and I have been regular…read morecustomers here for more than a decade, first with Feris, then with Nina, now with Nikki. We have never had a bad experience. And in reference to another review by a different Yelper, FINAL SALE signs are clearly posted around all products (as they have been for many years) and I have never left here without a receipt. So ...

I come in for a haircut every 2 weeks. Amazing service and great prices too! She is really good at…read moredoing fades and is always done super quick.