I started going to this location after receiving a voucher for a free eyebrow threading, that was…read moreover two years ago and I still go monthly to get my eyebrows done. After all eyebrows are pretty important and once you find someone who knows what they're doing you really don't want to mess with that. The staff are very warm and welcoming, they remember who I am, am thrilled when I am in each time and take the time to chat about life and what's been going on since the last time I was in. They offer your a drink while you wait and to take your coat each time. They do suggest upgrades and enhancements but are pretty receptive when you say you're not interested. I've also been there for a manicure/pedicure and my husband went for a massage once, I would recommend them to anyone in the deep SE looking for a beauty treatment.

I would highly recommend this salon, and my very talented stylist, Ali. I am a senior with thick…read morecurly hair that grows very quickly, and Ali has never steered me wrong when I wanted to try something different. The salon has a lot of good quality products, and I have never felt pressured to buy. However, when Ali has recommended to a certain product and I chose to buy it, . I wasn't disappointed with the results. And, of course, they have really good coffee.

I was looking for a new hairdresser since moving back to Calgary and thought I had found it but…read morewhat I experienced was the opposite! It was right up there with the very worst experience I ever had. I went to have a hair cut on short hair, and highlights. I noted twice that I wanted when someone looks at me to experience blonde. I came out of there, apparently not having been heard, with dark hair a horrible color and not at all what I wanted. And the cut? Well it was a chop job, no notice taken when I stated that I had two crowns and cowlicks ( I would expect a stylist to take those into account but no). I said that I did not like the color and that it was too dark and she argued with me! Am I not the customer here? So I decided to contact the stylist for a color correction only to be told that it would be another $200 on top of the $300+ I already paid. Are you kidding me? And again arguing with me!!!!!!!!! This is my wallet and I am horribly dissatisfied with both the color and the cut. In my opinion people need to know what they are getting themselves into here! I will never ever darken their door again!

I've been the the refinery for 3 appointments since they opened and had fairly good services each…read moretime until recently. The stylists are quite good at what they do but the professionalism is lacking (starting service 15 mins past the appointment time, taking personal calls on their cell phones while performing services, and sometimes sharing really personal information). I often take the day off work and schedule my hair appointments first thing in the morning when the salon opens because the salon is so far from my house and it turns in to a day event. I'm fairly punctual and always arrive 5 mins before my appointment time. Each time I have come in for a service there is never anyone there before me and I have to wait in the hallway until a stylist shows up at 10:00 or 5 mins past. Not the worst thing, but a bit annoying. Today I booked an appointment for 10:00 am on Friday before a long weekend and the same thing happened again. No one was there. Another employee showed up a few minutes after 10:00 and let me in but explained she did not know where my stylist was. I waited in the salon for 20 minutes while the other employee tried to get a hold of my stylist and the owner. The owner finally called and said there was an emergency and the stylist would not be coming in. The employee started to cry and asked if I could come back later in the afternoon and unfortunately I was not able to because of other appointments I had scheduled. I left my name and number for the owner to call me when she got in and left the salon. 6 hours pass and still no call from the owner. I call back at this time and the owner answers. I explained that I was upset with how this morning went down and that I understand that emergencies come up but I was very inconvenienced by taking the day off, driving across the city and not being able to have my service done. I explained that I booked the day off to get the service done because I have family coming in from out of town for the holidays and then I leave for vacation on the next business day. The owner apologized but took a bit of a defensive tone and explained the stylist was in the hospital and there was nothing she could do to foresee this happening. I said I completely understand that and asked if there was anything the salon could do to compensate for my inconvenience. The owner said she can't offer me anything over the phone but could discuss the possibility of a free service next time I come in but it would have to be in the next day or two. I explained I had family coming in from out of town and was not available for an appointment until I return from my vacation in 2 weeks. The owner said she can't really do anything for me in that timeline and again that she has no control over an emergency. I felt a bit frustrated with the response from the owner as it felt really unprofessional and defensive. I completely understand that emergencies come up but I am expecting service to be done at my appointment and felt like an apology should have been made and the salon should have tried to accommodate my schedule to make up for the missed service. No other stylists were available at the time and I just had to leave. It's a really beautiful salon but I will not be returning after this experience.

The last few times I've had my nails done at a different salon and have been super disappointed by…read morethe quality and the shape of my nails afterwards. In my humble opinion my nails should all be the same length, the same shape, and be even across the top. Sadly they were not. I came here for the first time today and I was super impressed by the time and effort they put into recommending the best product, shaping, and painting my nails. This was not some slapdash job done in 20 minutes. It took an hour and a half and I was so impressed with the way my hands looked when all was said and done. I could honestly stare at my nails all day the way they look now. I'm so pleased!

Walked right in on holiday Friday. We were immediately greeted and there was a 5 min wait. I…read morerecieved a very thorough pedicure, fill and complicated nail design. I am very happy with the service, price and quality and will DEFINITELY be returning!

Fantastic salon in SE Calgary. Very modern and good amount of hair products…read more Staff are incredibly friendly and helpful. They always call two days prior to remind you of appointment. Been going here for 6 years now and very satisfied. Complimentary drinks of Italian soda and spring water too. Hair stylist are very friendly and lots of room to sit and wait too. It's on the pricy side for a hair salon but well worth it. Overall this is the best to get haircut for south Calgary.

Never leave a salon with wet hair. I thought it looked ok but upon inspection after it dried, my…read morehair looks like a 50$ wig i over paid for. The colour is all over the place. I understand the concept of highlights but this... my strands are all SEVERAL different colours from root to tip. I dont know how im going to fix this. Ive been so happy with my hair for years and now im basically in tears. My hair is ony of my most treasured features and now i think ill have to just get it completely corrected. Staff were lovely but for what i got i was incredibly over charged. If you plan to spend 300+ on what essentially equated to highlight and toner go somewhere else. I am really unhappy with the results. My hair is a multicolored frizzy mess. Im from out of town but i would not return if i were local.

I was on vacation in Parksville and thought it would be a good time to relax and have my hair…read morecoloured. Jamie was the available stylist and I feel fortunate to have booked in with her! She had great ideas to correct a brassy lightening job that had been done a few months ago in Vancouver. While Jamie is a fairly new stylist, I found her to be very knowledgeable about options, technique and product, As a result (and with a few foils and a beautiful new colour) I left with hair that looks 100% better than when I walked in. Jamie is warm and pleasant as well, which made the day complete. I will also add that Urban Edge is a really nice salon, a lot of great products to check out while you are there, and very nice staff who all seem to really enjoy working there. Karen

I take my wife to this Canyon Meadows location every couple of months and couldn't be happier with…read morethe service that my wife and i receive from the staff. As I am waiting, I usually chat with the owner or one of the great receptionists to keep me entertained as Sherri gets "primped"! I have heard that they have a second location downtown, but have not visited there yet, but i assume it should be the same, if not better. They also give great men's haircuts as well, and have other services like laser hair removal, but that's not really for me haha. - SM

Expect to wait 30 min even when you have an appt. I watched them take walk-ins while I waited.read more

Had a hair emergency and Bree and Keira were amazing, got me in the same day. Everyone was friendly…read moreand the salon is nice.

June did an excellent job doing my hair. I really love the experience and it was quite soothing and…read moreshe was very accurate and was very precise with what you wanted. She's very polite and has good manners. It was one of her first times dealing with curly hair and she did my so perfectly they sit very well and I'm really happy with the results. it was so clean and friendly. very good with time too

I decided to come here on a whim when I was down in Calgary and GimmeSomeSugar was recommended to…read moreme. I got a Brazilian done by Dorinda and she was very friendly! She took the time to explain the process to me and was very patient. She was very quick and efficient as well so the process didn't take very long at all. The price was about $70 with tip which is quite average for a Brazilian but the ladies here are very friendly and I 100% recommend!

It was the first time I had my eyebrows done so I wasn't sure what to expect. The receptionist was…read morehelpful and friendly. Lovely Anastasiia did my brows exactly as I asked, and I was in and out quickly. The price was also reasonable. I highly recommend it.