Kyle, it is obvious that your response to my review is filled with lies and misrepresentation. As…read moreeveryone can see from other negative reviews, your team routinely cuts corners, delivers shoddy work and refuses to return deposits for work that is not completed. I suggest you review your records from the past 5 years and refund deposits for customers you have cheated. Anyone who has worked with Kyle Matthew Construction (also known as Wilbur Group) knows that Max Marder (aka Maximillian B. Smith-Marder) and Milton Marder are the primary people who run and supervise subs and jobs. Funny you are denying working with them, when their names are all over your reviews here and on Thumbtack. No one has to take my word for it, you are welcome to google "Milton Marder fraud" or "Maximillian Marder arrest"... and see what you find. Update... The list of lawsuits against Kyle Matthews Construction for shoddy work and failure to deliver keeps growing... trellis. law has list of cases. Even the MA Attorney general has also cited the company. So do your research, save yourself the headache and don't become one of the unlucky ones (like me) that fell for this company's lies!

To provide further context, we hired KMC to complete the full build-out of a restaurant, not just…read morethe rough plumbing, electrical, and framing. Despite paying approximately $138,000 and after 19 months on the project, they failed to deliver satisfactory results. We made numerous attempts to contact KMC in hopes they would finish the work, but they were unable to complete it. Their plumber refused to return to the site, the electrician indicated that they were waiting on KMC to finish their part and had not been on the site for more than 3 months, and the sprinkler contractor couldn't complete their work due to KMC's inability to finish their scope. While Kyle M may attempt to deceive the public with his arguments, I believe the photo of the incomplete and poorly executed work will speak for the issue. I invite you to review the image and make your own judgment about whether KMC should be trusted for any future projects. After numerous attempts to reach out to KMC regarding ongoing issues with the project, we were ultimately forced to hire a new contractor to review the work completed. Following a thorough assessment, the new contractor determined that the plumbing, among other tasks assigned to KMC, was completed inaccurately. These issues have significantly impacted the project's progress. Due to KMC's failure to meet the required standards, we were compelled to pay for the entire project once again in order to address these deficiencies. We would like to formally document that KMC's incompetence has caused considerable delays and additional expenses for this project.

I had the worst experience dealing with Matthew Lawrence. I didn't deal directly with Robert and…read moreMatthew isn't even an architect so it was a total waste of time and money

I hired Robert to assist with occupancy codes and determining the capacity of my historic building…read more He billed weekly and I thought he was doing the job but taking a long time. It wasn't until 8 months and $14,000 later that I realized he was stringing me along. He didn't provide anything helpful or useful and after many meetings with building commissioners and planning board members, I was advised that he was making the project seem overly complicated to justify the time loss and the amount of his invoices. I will be taking him to court so if anyone wants to join a class action, please reach me at revivalwheelermansion@gmail.com He's a insult to his profession. Don't get taken advantage of my him like I did.

We wanted help in choosing a wall color for our home. During our first consultation with Julie, my…read morewife Jeannette showed her our home and discussed preferences. Julie returned a week later with color suggestions and samples. She hung the samples on various walls. Within an hour Jeannette chose three contenders for consideration. Julie did a great job in helping us in the process. We highly recommend her for helping you with any interior redesign or color consultation needs.

From the owner: We offer Interior Design services and packages throughout Sutton and the surrounding towns. This…read moredesign experience is an exciting journey that provides you with a professionally designed space for your entire home. Services: ~Interior Redesign ~Color Consultation ~Shopping Services ~Interior Painting ~Wallpaper Removal ~Furniture Placement ~Commercial & Residential Maybe you are in the process of remodeling and need assistance in choosing tile, flooring, carpet, lighting fixtures or anything that will be adding to the beauty of your home. I can help! Call me, and let's get started! 508-523-1209

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

Lina was referred to me by a friend. She asked for 2500 dollars for the design of a bedroom and a…read moreliving room. Because she is a friend of a friend I gave her the money. Lina did not explain what this money was exactly for nor she provided me with a contract to explain what will happen. I provided Lina with the name of the furniture store she I want to purchase from. Lina provided me with extremely poor quality designs that I did not like and the name of other furniture stores that she is affiliated with. I did not like the designs and I asked Lina to be compensated for her time and give me the rest of the money. Lina refused to give me any money. She basically stole my money. Had she provided me with a contract and explained to me what this money is for, I would have never given her the money. Of coarse it is my mistake to pay someone without exactly knowing what I am paying for but did not expect that she is a thief and would accept money for which she did not do any work for!!! Never ever would I recommend her service to anyone. Be careful she is a scam!!

From the owner: Residential & Coomercial Interior Design Space planning…read moreInterior decorating

Lisa helped redecorate/redesign our living room, foyer, and dining room - and it was the best…read moreinvestment we ever did. Lisa is outstanding! During our first meeting, she listened to our thoughts, was aware that we needed to have a design/home that accommodated our three year old, and had MANY ideas. she was also mindful to our budget for each room. Our home is beautiful, and it's all thanks to Lisa! I can't say enough positive things about Lisa, and I strongly recommend her to everyone I know.

Lisa Jensen is an incredibly talented designer. I have worked with two other designers, and…read moreworking with Lisa was by far the best experience. I did a One Week Room Design for our living room, an area of our house that we have redecorated twice before, spending good money on quality pieces that in the end just didn't work together. I researched local designers and loved her "Before and After photos on her website. For our living room we had all kinds of specifics we needed included in the layout and the details, and she managed to put them all together in a way that works extremely well functionally and looks gorgeous. It is now our favorite spot in the house, whereas before we rarely went into the room. We have now hired her to help us with our Master Bedroom design. You won't be disappointed. I had spent loads of money and time on getting pieces that didn't end up working together before working with her. She is worth every penny. I highly recommend her work!

Monique and her team transformed our house from ordinary to amazing! She rearranged some of our…read morefurniture and decor in ways we never imagined. She brought in really interesting artwork and various figurines that made our home like a showplace! Even our realtor commented that our beautiful home was brought to next level with her staging. For the very reasonable designer fee, we are convinced that it increased our sales price more than 10x the cost of the staging! I would recommend Serenity Designs/Monique to ANYONE considering selling their home.

We called Monique in mid-March, aiming to list out house by the end of May…read more She and her assistant were great: we got a to-do list - which saved us having to argue about the relative merits of his/her taste - and she made a plan for the things that she wanted to bring to freshen up some of the rooms. Once we had done our chores (mid-May), she was back with the loaner items and they set the house up carefully for the photographer, and gave us instructions about how we should re-create the setting before showing the house. She does exactly what she says she is going to do, with a minimum of fuss and I would work with her again in a heartbeat.

Brooke did an incredible job adding an additional person to a very difficult image. Her…read morecommuncation was great and she really made sure I was happy before calling the work done. This work was done for a close friend who lost one of his closest buddies. Great value for the amount of work needed to pull this together for me. Thanks Brooke!

My friends and I reached out to Brooke to take our graduation photos, and she was amazing! Even…read morethough it was the coldest day, she stayed so positive and genuinely excited to document our big achievement. She took great individual photos as well as group shots. I would definitely recommend Brooke to anyone looking for great service and beautiful photos!

I love Denyne Designs because both Denyne and Paula are down to earth and not judgmental and do not…read moretry to impose their style on me. They really listen to find out what I like and then use their tremendous skill, connections, creativity and background to pull together a fabulous room (in my case, but it could be a whole house) within my budget. I would use them again in a heartbeat and highly recommend them.

From the owner: At Denyne Designs Interiors we are experts at delivering concierge level design services. For over…read more3 decades we have been serving the design needs of busy, time starved home owners in the New England area and beyond. We specialize in full service turn key design by creating warm and welcoming living spaces that are DESIGNED to be your sanctuary, your haven and support your overall health and well-being. Whether its a new kitchen, bath or any other room in your home we can turn your vision into a reality! Contact us today to schedule a FREE Design Discovery Session and let's explore all your options.