1. Lina Khatib Interiors

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Sudbury, MA

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Lina Khatib Interiors

1.0 (1 review)
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Home interior design

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5 years ago

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Lina K.

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Design Center West - Master Bathroom

Design Center West

(15 reviews)

$$

I hired Robin to help update/remodel two bathroom and bedrooms in my townhouse. She was great to…read morework with and I am very happy with all aspects of the process. She helped me come up with a design that matched my style and vision for the space. The materials I bought from her were all high quality and delivered without any issues. She also communicated frequently with my contractor which was a huge help given my busy schedule. Her experience and knowledge working on or with construction projects was a huge asset to making my project successful and low stress. Robin is very helpful, listens, provides great ideas and was instrumental in facilitating all aspects of my project. Robin is an energetic, passionate and great customer advocate who truly cares about her customer's success and satisfaction. My best advice is to go meet her, discuss your ideas and decide for yourself. The design/construction business can be sketchy (based on a past experience). Robin and the Design Center West team are open, honest and patient.

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Megan Healy Design - Living room design with green sofa Winchester

Megan Healy Design

(2 reviews)

Loved Megan! Professional, responsive, creative, helpful, patient and relatable. We have a finished…read morebasement, but it was filled with boxes, exercise equipment and kid toys. Megan helped us design a livable space for us and our kids. She proposed layouts, mood boards and items to purchase within our time frame and budget. Would highly recommend!

If I could give 1000 stars to Megan Healy Design I would!!! First of all- Megan Healy is incredibly…read moretalented not only with her sense of design, color, textures, but also layout/flow of a space and, even better and more rare in my experience, finding that perfect balance between beautiful design but practical functional use. She also is an excellent listener and really gets what her clients are going for and is able to use her years of expertise in the field to research solutions, find just the right pieces or paint colors, while also magically working well within the budget. You feel as if you're in a wonderful collaborative partnership with her where she is very open to ideas, suggestions and feedback but also uses her expertise and talent to guide the planning and finishing process. She's flexible, attentive, incredibly professional and reliable. She was able to calmly and kindly work with me on a fast, stressful timeline (due to an unexpected move in office space) and a restricted budget to transform a previously neglected office space with challenging space issues into a beautiful, healing space that my clients and I love. Megan is truly a pleasure to work with and a shining gem in her field. I give her my absolute highest recommendation for any design work you may need!!

Lina Khatib Interiors - interiordesign - Updated October 2026

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