Had a great experience with this HVAC company. From the first call to the final install, everything…read morewas handled professionally and without any runaround. They showed up on time, diagnosed the issue quickly, and explained everything in a way that actually made sense. No pressure, no upselling, just straight answers and options. The crew was clean, efficient, and respected the house. System has been running perfectly since, and you can already feel the difference in comfort. If you want a company that actually delivers what they promise and doesn't waste your time, these are the guys to call.

Today I had the pleasure of meeting Austin from Elk heating and cooling. He arrived on time to…read morereplace my thermostat. Austin was very professional and knowledgeable. Austin made sure he tested the thermostat and it worked properly before he left. Austin provided True Customer Satisfaction and Elk should be proud to have Austin as a member on their team! Thank you Austin.

Josh and his team came in and replaced our 25 year old furnace and A/C unit. Communication was…read moregreat and very timely with his estimate and replacement of both units. No messes to clean up, hauled off the old units and provided a clean work work site. Josh offered upgrades we were able to capitalize on as well, insuring we were well taken care of start to finish. Thank you, Josh!

Custom Air Pros Team,…read more I recently hired your team to retrofit my 1920s Colonial with a heat pump, AC, and furnace. The entire job was completed with exceptional care and professionalism. Even after the project was finished, your team continued to check in to ensure everything was working properly. I highly recommend Custom Air Pros to anyone looking for top-quality, honest, and professional heating & Air conditioning/HVAC service. Great Job!!

I've been using Ted Thompson for maybe a year for regular service of AC & furnace. Even before…read moretheir first visit, Tammy talked me out of paying them for service she knew based on her expertise that I didn't need when I called them to schedule. Rob, the technician I have met, is always friendly and obviously highly competent. Early last night my furnace died in the middle of a spell of sub-freezing temperatures. Rather than calling a 24-hour service, I stuck it out overnight in the house and called Ted Thompson first thing this morning. Rob was out here by 11:30 and had my furnace up and working again in under an hour. Literally a life-saver. I cannot say enough good things about this small but mighty team, but they have my business for life now. FWIW I posted on social media today about how great they are and another complete stranger from the pgh area commented "I know those folks and can confirm. Rob is the best and I could not recommend them enough!!" Strong agree!!

These folks installed my furnace several years ago. Quick, clean and efficient. The owner Tammy is…read moreknowledgeable and customer service oriented. Reasonable pricing and honest service are hallmarks of their business.

I called Beverly Services to replace an old rusted out piece of ductwork prior to getting our…read morebasement remodeled. We had contacted another local company who sent out an estimator, but completely showed no interest in taking on our project. Beverly was our second choice, and we had no problems scheduling appointments or getting our project taken care of. Everyone we dealt with at Beverly Services from the estimator, office, duct work guys and plumbers were friendly, answering any questions. We've been at our home for a few years using other service providers but will more than likely call Beverly Services again for future service.

My mother and I have worked with Beverly Services previously to update her sinks in the bathroom…read moreand kitchen. We were so impressed with the quality of work; my mother hired them again to replace an old toilet and fixtures. They called a day ahead to confirm her appointment. They arrived early the next day and finished the job within an hour. OMG! We could not believe they were so thorough and quick. Joel and Mike were very personable, professional and a pure delight to work with. Their services and price point are reasonable, and you just can't beat the quality of service. If we ever have any plumbing issues in the future, we do not need to look any further than Beverly Services. From their receptionist, accounting department and staff, just top notch! This is the way all companies should conduct business. Working with Beverly Services is an experience you just can't beat. I highly recommend hiring them. You will not go wrong! Thank you, Beverly Services, for your incredible professionalism. Other companies should take a page out of your book!! A Chef's Kiss!

Pat is an excellent plumber. He is trustworthy and fair. He will tell you your options and not try…read moreto do work that is not necessary. I own several rental properties and he's done entire sewer line replacements, gas line replacements, toilet and sink replacements and everything in between. His prices are fair and his work is excellent.

Did work in my home. Claimed the water heater was venting against city code and sold me a very…read moreoverprice new one. Found out later my older water heater was in code and the new one was unnecessary. Put a new main pipe into the basement.. did not hook this main drain pipe to the sewage causes my house to smell. Claimed not to know why the house was smelling like sewer. Had to pay for another plumbing company to jackhammer up the basement floor and repair his screwup.. Avoid

great quality work excellent value the two plumbers who…read morefixed my frozen busted valve and pipes wonderful empathic very kind and empathetic may god bless them they helped me very much.i cannot thank them enough.i apologize for this late posting my service was early this year around january 2025 thanks again...

Richard was professional. He fixed a clogged sink in our bathroom, left the bathroom clean, and…read morecharged us the low end of his quote. Really nice guy, highly recommend!

Very honest, down to earth, respectful. workable, good value and knowledgeable…read more I highly recommend them Replacement furnace in my parent's home with ease and provide a warranty. Chuck works with you. Great service team!!!

Had problems with both furnace and AC after installation. Chuck gave me the run around trying to…read moreget the issues fixed. Had to have him out 4 times in the first 6 mo of installation. One issue (smelled gas), he insisted was probably just "gas trapped in the line from install", turned out to be an actual gas leak that came up during inspection and needed fixed upon trying to sell my home. Pay the extra money and pick someone more reputable.

We needed a new AC Unit for our home and Al came out of his way to take a look at our 23 year old…read moreunit. He told us we would probably need a new one and made a recommendation and gave us a quote. Timeline for delivery exceeded expectations as well as his service. Al is a great guy and small business owner and therefor stands by his word. Super happy with installation, timeliness, and respect for our home and property. He left and hardly knew he had been there. I'd highly recommend him.

Our A/C stopped working in the evening past 8 PM We called an Emergency service and they were…read moresupposed to call back, but they never did. I had texted Al as he came highly recommended on an App called NextDoor a local neighborhood community type place. He informed me immediately that he didn't have what he would need to fix it but if I wanted he would be at my home with the necessary tools @ 730AM. I explained the situation regarding the other call and that I had to give them a chance to contact me 1st as I would have honestly preferred to have the A/C on immediately and he was fine no pushiness, rudeness, or anything. He gave me his rate and just told me to let him know. A total of 2 hours passed since we made the original Emergency Call with no response so we texted Al and he replied ok and he was here at 732AM with an assistant and they did the job with an addition that we hadn't even thought of or considered and all still for the same quoted price. I could go into detail as to what happened what he did and etc but he's an HVAC guy suffice to say he knows what he is doing and we had A/C blowing in the house within 10 minutes of his arrival. I could not give a higher recommendation or commendation, kudos, or any other form of praise to this man and his company. His reviews I believe have been all accurate and he deserves the chance to work on any one project imo. I received no monetary compensation nor discounted services for this review and am writing it because I feel he went the extra mile to be a true 5-star business. John