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    AP Cipriani Heating & Cooling

    4.7 (3 reviews)
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    Services - AP Cipriani Heating & Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Wade Heating and Cooling

    Wade Heating and Cooling

    (23 reviews)

    Wade Heating & Cooling used to be professional and dependable. Sadly, that is no longer the case…read more Wade installed my HVAC system in 2011, and for years I've paid $270 annually for their "Comfort Club" service. June 25, 2025: A power surge caused my HVAC system to stop working. I called Wade to diagnose and repair. June 27: Technician Brian diagnosed a damaged motherboard and possibly a damaged thermostat. He said the repair would include replacing the motherboard, transformer, and maybe the thermostat. He said Wade would call on the 30th to provide an estimate and schedule the repair. June 30: Wade didn't call by noon, so I called. They said the repair would cost $1,000+, but no written estimate was provided. They scheduled the job for July 3. July 3: Technician Nick replaced the motherboard and transformer. He said the thermostat wasn't working, & it wasn't on the work order. He returned with a used Infinity thermostat and installed it. I paid $1,415 but received no invoice or receipt at the time. July 4: The thermostat's outdoor sensor incorrectly read 70°F when it was 85°F. The office told me it didn't matter--the sensor was only used to keep the system from running below 55°F. July 6: The thermostat displayed "SENS ERROR. SYSTEM MALFUNCTION CALL TECHNICIAN." Technician Dalton diagnosed a faulty outdoor sensor and said the sensor is, in fact, vital to the Infinity system's function. He put in a work order and said Wade would call to schedule. July 7: Four days after my 7/3 payment, I received the receipt. The Description of Work read, "Replaced transformer board and infinity control. System is operating properly at this time. Task "MISC 1" Description "Please add a description of work to be completed." Qty "1.00" Price "$1,415.00" Total "$1,415.00." July 8: Wade didn't call by 3pm, so I called. A woman said she would check on the sensor order status and would call back "in a few minutes." She never did. July 9: Wade didn't call by 10:45am, so I called. She said they'd "hopefully" come this week and asked for my availability--I told her anytime. At 11:30am, Sherry from Wade called and scheduled an appointment for July 10, 12-4pm. I asked her to confirm there would be no charge. She said she'd check and call me back. She didn't. July 10: Wade's technician Nick replaced the sensor. July 17: The thermostat again displayed "SENS ERROR. SYSTEM MALFUNCTION CALL TECHNICIAN." I called Wade. They created a work order and said someone would come that day or the next and would call first. No one came or called either day. July 19: Since Wade failed to call or show on the 17th or 18th, I called. They scheduled me for Monday, July 21, 12-4pm. July 21: Wade didn't arrive by 4:45pm. I called and spoke to dispatch at 4:45 and again at 5:50. As of 9:45pm, no one showed up. July 22: I called Wade at 8:15am. The woman said I was on yesterday's schedule but that it was accidentally canceled by Wade. She put me on the schedule for 12-4pm. Nick replaced the Infinity thermostat again and said the problem should be resolved. July 25: The thermostat displayed "SENS ERROR. SYSTEM MALFUNCTION CALL TECHNICIAN." I called Wade. Technician Nick said the problem is the thermostat. He removed the Infinity thermostat and replaced it with a very basic Braeburn thermostat and said I will have to purchase a replacement Infinity thermostat if I want its features. He would not leave the Infinity thermostat that he removed saying it could help someone else "in a pinch." I thought it was broken??? July 28: Wade said their 6/30 estimate was incomplete & that I have to pay them $1,587 more to have a fully functional HVAC system with an Infinity thermostat. They removed my Infinity thermostat and replaced it with a basic Braeburn. July 29: Wade said they would refund the $1,415 and reinstall the old Infinity thermostat with no guarantee that it would work.

    Furnace, ac and thermostat installed Oct. 2025…read more Called Wade today at 7:45 am; thermostat not working. Cold air blowing while I have thermostat set on "Heat." Call center first told me it would cost $146.95 to come out on weekend....until I repeatedly told him this work is only 4 1/2 months old. He told me that this would be entered as an "emergency" and that someone would come out between 8:00 am and 12:00 pm and that the serviceman would call 15 minutes to half an hour before arrival. It is now 3:00 pm and I've since called 3 additional times and was rudely told each time that the person is on another job and that it must be taking more time than anticipated. They will not try contacting him/her for an update on arrival and that I must be patient until they call me. I don't believe Wade Heating ever acted on this in good faith because they wouldn't be able to charge the service fee hence they would not be making any money off this. Still waiting for the "call." Either the serviceman decided not to interrupt his Sunday pleasure or Wade isn't willing to pay him/her weekend rates hence....I'm still waiting to have my thermostat and/ or furnace to be repaired. "Emergency" mind you! INSTALLATION WAS October 11, 2025! Once they collect...you regret!!!

    Pnp Heating & Air Conditioning

    Pnp Heating & Air Conditioning

    (4 reviews)

    Two PNP employees blatantly lied and attempted to trick me into replacing my furnace using a common…read morescam tactic. They also failed to be transparent regarding their pricing, in order to upcharge me. I have heating and air systems coverage under a home warranty with American Home Shield. My furnace was having an issue short cycling, so on October 23rd, 2023, I filed a claim for repair. I was assigned PNP. Their technician, Trevor, told me that my heat exchanger was cracked, and that the unit was leaking dangerous carbon monoxide throughout the house. He also told me that the unit had to be replaced, as there was no option for repair. PNP's sales manager, Keith, inspected the unit as well, and shortly thereafter quoted $1500 for repair costs not covered under warranty, the "incidentals". I asked for an itemized list of what this $1500 comprised, but was not provided the information. Instead, upon contacting the warranty company, was explained that $900 of that price was for ductwork. Since the new unit was not being moved, and no major ductwork modification taking place, I could not reconcile this cost. We even spoke to the office manager, who also refused to provide an itemization or justify these numbers. The office manager was also falsely informed that we had denied the offer. We also discovered through the warranty company that PNP was only being budgeted $205 for 2 hours of their labor. At this point it starts to makes sense - they use these warranty companies to get their foot in the door, then charge exorbitant prices to the property owner for services not specifically covered. Pressuring clients into replacing their furnace, by wrongfully informing them of imminent danger, is part of the strategy. Prior to the situation being resolved, the warranty company was notified that the service had been completed, despite no labor being done. During this time in late October, the temperature was dropping below freezing at night, so I had to pack my things and stay with a friend, with all of my pets in tow. While gone, my father inspected the furnace and did some light cleaning, which got it working properly again. We also installed carbon monoxide detectors throughout the house. Suspicious of their business practices, I scheduled another evaluation with a separate professional. They informed us that the heat exchanger was not cracked, and that clearly, no carbon monoxide leak was taking place, as the monitor's reading was 0. He said that no competent professional could make such a mistake. So the furnace is working just fine, only needed a minor cleaning, and there was never any need to replace it. If you search "furnace heat exchanger cracked scam" you will discover that this is a common scam tactic. PNP blatantly lied to me about a health risk, caused significant and unnecessary stress, and attempted to scam me for replacement costs. This business is dishonest and unethical, and clearly has no issue putting other people in harm's way to cheat them out of a few dollars.

    Do NOT use this company...they installed a furnace for me last year...apparently lied to me and did…read morenot install the furnace correctly, nor did they identify a cracked drain pan in my AC at that time (which has continued to drain onto the heat exchange of the new furnace)...had them come out 3 times for the leaking about 4-5 weeks ago...they couldn't find out what the issue was, but also didn't really look too hard...they we're supposed to follow up with me after their last visit and never did...Called Tudi, and they came out had the unit opened up and diagnosed the problem within an hour...please save yourself time and DO NOT USE PNP...

    AP Cipriani Heating & Cooling - hvac - Updated May 2026

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