I needed a few things and heard that this hardware shop had a great inventory. It does! Located in…read morethe Piqua mall, it's easy to find. We looked over the large selection of BBQ supplies. And selected a rub for fish that we wanted to cook a bit later. Next, I needed a strong pair of pliers to work on some fencing. They had exactly what I needed. Lastly, I needed a strong flat screwdriver for delicate work. They had that too! Fast service, great selection, friendly people. As Arnold said, 'I'll be back!'

Great customer service and friendly employees who are willing to go above and beyond to assist you…read more I recently purchased a grill that I was unable to get in my car. They quickly loaded the grill in a Piqua Hardware truck and delivered it to my home. Piqua Hardware store has all your hardware needs and the best part is you don't have to wonder around looking for someone to help you find what you need!

Best store in 100 miles, they carry it all, they are knowledgable, and they'll even show you to it,…read morewhatever it is.

The owner is arrogant an rude. This is not typical of the hometown hardware that most of us have…read morecome to expect. Unfortunately there is no similar competition. On the positive most of the employees are friendly and helpful.

This used to be Ballweg Hardware and an antique store; Ace bought it and completely remodeled it…read more I hit the grand opening this morning and got some freebies...yardstick, small pail with a paint can opener and a nice pair of work gloves. Only other thing I bought were 2 t-shirts; only $2 each! Lots of flowers available and looks like plenty of employees to help when needed.....nice to have this close by when something needed quickly!

This is your hometown hardware store. They carry a wonderful selection of tools, hardware, garden…read moresupplies, pAint, electrical and on and on. I've been a customer here for more than 25 years and I've always had excellent service and spot on accurate advice. They are under new ownership and have recently doubled their store space by making over the adjacent building. Here's an example of my experiences here: my wife bought a new microwave oven at an auction. We brought it home, took it out of the box, plugged it in and nothing. I took the cover off and discovered a blown fuse. I took the fuse to True Value and they said it was most likely a defective fuse rather than a problem with the microwave. They had a new fuse and when I plugged it in it worked just fine. They also rent equipment and when I've rented things they have all worked fine - like new. True Value - you get an A+! I'm so glad your in Troy!

Nice, competent staff ready to help you wIth your projects. They have a wide variety of supplies…read moreand rental equipment

I experienced horrible customer service today, and started reading the reviews, and found that…read moreother people have had the same complaints. I agree with the reviews that Menards has decent prices; but management and customer service needs improvement.

I want to specifically thank Jennifer for going WAY above and beyond to help me out with some…read morereceipt issues. Saved me BIG money. Addidtionally, I like shopping here because I always get help that takes me right to the department I need. Unlike Lowes in Sidney. There the 3 gossiping front desk employees simply pointed to an isle that wasn't even the right place. Thank you!

This is as close to small town, the way it should be hardware stores. The stuff is exceptional…read moreand always willing to help. Watch out for Jim S. he will hit you with a joke that will leave you with a smile. Great service. Offer a wide variety of items including an entire section dedicated to nuts & bolts. They call it the nut house. If you are camping in the area, you may have to look elsewhere for camper items but if you need anything related to grilling, grill repair, etc. This is your place. I highly recommend Western Ohio True Value

They are listed as a FedEx drop off. Went to drop off a box but needed some clear tape to secure…read morethe label. They said they don't supply any tape and pointed me to the paint section and told me to buy some. Really? I probably spent a couple thousand dollars over the past few months here. I think I'll just drive a few extra miles and go to Home Depot or Lowe's from now on.

Go somewhere else to get your propane tanks refilled. They will not fill them with the 20 pounds…read morethey are able to hold! Will not go back again to do business here!

It's 15 minutes before their posted closing time on Saturday in July and the doors are locked…read more Thanks, guys :/ $5 minimum credit card charge :/ Teens at checkout seem to not care much about anything. All that said, they usually have what I'm looking for, no matter how obscure.

This is your neighborhood hardware store. I stopped in because they can fix car fobs and I had one…read morethat was dead. They have a service counter near the back and I was greeted right away. He took my fob, opened it, replaced the battery and it was that quick. I paid for it at the register and was on my way. It took less than 5 minutes all together. Fast, friendly service at a fair price. Hey, what's not to like?

I was greeted with a smile and ask what I needed help with, then given directions to the department…read morewhere I was greeted by 2 smiling gentlemen to make keys for me. :-) very clean and organized store. I will be back to do business here with the friendly, knowledgeable staff!

They have a really big selection. Easily find whatever you need here. The store itself is nice to…read moresee with how old the building is. Staff are very helpful and they have great prices.

If they don't have it, they can find it. The folks who work there are very knowledgeable.read more

The owner showed us how to replace a tire tube for a lawn mower trailer when we got one and both…read moretires were flat, did the first one for us and let us do the second, free of charge when they usually charge $28 per tube replacement. Also a couple weeks prior, he put a new tube in our lawn mower tire after we ran over a stick and held it for us for 4 days until we got back in town! When I walked in, it was sitting by the door waiting for me!

I took in a snowblower to have fixed. He said they were two weeks out which I was fine with. Four…read moredays later they called asking about the carburetor I have that we took off to clean. I told him I'd rather have a new one put on because they weren't that expensive. Holidays came and last Saturday, January 4th, 2025, I get another call asking the same thing but this time he sent me a video of what was needed from my old parts. Longer story short, I agreed to drop off the parts I had on Thursday, January 9, 2025, before my doctor appointment up the road from them. Upon arriving he acted really jittery, nervous and came across belligerent. He started saying he has been trying to get my parts from me, and he has spent two hours working on something he won't get paid for. He went on to say I was stupid, dumb, and that I could take my snowblower with me because he wasn't going to work on it. He brought the blower out, running his mouth, cursing at me and again, calling me names. I tried to get my phone out of the car to record him acting the way he was but was slow retrieving and activating the video. I do have some of it as he was flipping me off and etc... I just wish I could have gotten the whole thing. He slammed the blower in my SUV and ripped the loose hands off so it would fit. I am now questioning if this blower is even mine. It does not look like the same one. He was VERY RUDE! After having him cursing at me and calling me names, I did speak up... I asked him who in the hell was he think he was talking to and to not speak to me in such a way. He said he talks to is customers the way they need to be talked to. I seriously cannot believe how he behaved as a business owner. Very unprofessional. People should never be verbally attacked by anyone. It has had me upset ALL DAY. I do have videos of his behavior. Lisa Rice-Beedy January 9, 2025 I live in Dayton, Ohio and had this experience this morning 01/09/2025