Dr Kholi performed a procedure on a kidney stone today. He is excellent. Everyone I had contact…read morewith from the office, to the nurses and techs were so caring and kind.

I was referred to Dr Kao due to my dry mouth symptom. When I visited Dr Kao he made his assessment…read moreand realize my dry mouth might be due to my nose. He notice that my nose looks really swollen so he prescribe be 2 different kind of nose spray. Check back with Dr Kao in 1.5 months and there was no different in my breathing. He took a closer look and said I have a deviated septum and gave me the 3 different scenario on what I wanted to do. It took me a few months to decide but I opt for the surgery route since it's 90% effective. The office staff was quick and wonderful at scheduling the pre-op, surgery, and post-op. Everything was explained very throughly. The surgery facility is very clean one of the cleanest I've seen so far. The nurses (did a great job that my IV sight did not bruised) and anesthesiologist was very professional and courteous. I thought I was going to be in major pain but it wasn't too bad. Doctor said down time was a week but I only took a day off after surgery since I work from home.

Ok.. to start, I never saw Parsa, but this is his office. The staff.. horrible! I was assigned this…read moreoffice with my insurance group and from the first visit to my last straw interaction, this office did not practice Patient CARE.. they practiced I DONT CARE! The front desk staff is so uncaring. They do not know how to exercise basic humane reactions. You walk away from an appt not even have a result. They dont even submit referrals correctly It took me 6 or more months of calling weekly to get them to submit my cpap machine properly. Literally filled out the main referral for the mask only. Called called called and finally gave them a list of codes I received from the providing facility to give them myself cause they were tired of reaching out to parsas staff to correct My last straw.. was recently. I had a stroke and after release from hospital, I was told my primary doc office needs to refer me to cardiology for a heart monitor. I call them and explain I need Tiffany, the PA to refer me to cardiology. Of course they say.. you need an appt. I say not really she just needs to send a referral in so I can get my monitor to rule out Afib as a cause .. the very uncaring receptionist say.. well we can see you on the 11th. Im like.. its the 29th.. so you see waiting 2 weeks is not really good.. I just had a stroke! She says well, sorry parsa is booked and so is Tiffany. I said its an emergency. What's your protocol? She says there is none. I said please place me on hold and ask if she can fit in a tele health visit in the next day or so.. if she literally needs an appt it needs to be sooner. She refused to do that ReFUSED stating protocol. I said so you have NO EMERGENCY PROTOCOL? She said no.. 2 weeks pass and of course.. I jave now had 4 more mini strokes.. NOT Tia's literally brain damaging strokes.. and I get my appt.. so she can refer me to cardiology and ​I forget to ask for wprk paperwork.. so I called back within three days of that appt.. to get that paperwork and they tell me You need another appt. And it has to be in person. Not a telehealth. I said, no ma'am I just had an appt and this is part of it.. she said no.. I said please just email her and tell her I forgot to ask for that paperwork she said no again amd refused my request three more times before I told her she will indeed get a message to her and if I hear from her lips she needs an appt then we would go from there. Unbelievable how they treat people who need some care and compassion. Horrible place. Yes.. they called back and said, you need an appt. I will never return. I called my neurologist and they had the paperwork I needed emailed to me within 15 minutes! This office will not even call you to give you test results regarding a previous app.. without you paying another office copay. I have never experienced such blatant disrespect for people in all my life. I am a caring and kind person and this office made me feel like a speck of dirt under their shoes.

Call repeatedly to get them to fill my lab work for my first doctors visit as a routine but they…read morenever did and it's been several months and I still receive a bill from the lab saying I owe them hundreds of dollars. I call my health insurance company and they confirm that the doctors office never build it as a routine lab work so if that happens to you, make sure you call them and get them to provide a CPT code as well as a diagnosis code for routine lab work and make sure you call them every day to make sure it's done. Don't rely on the lab to tell you is done. You have to call the lab too and make sure that they got the submission from dr parsa's office.

I've been a patient of Dr Shirley Chung for 3 years now so I feel very confident in every aspect of…read moremy review. 1. Scheduling - Scheduling is a breeze. I've scheduled appointments days out (non serious) and I've even been seen in the same day. Scheduling is never an issue and the front office is always professional and efficient. 2. Wait time - Waiting is never an issue. I am promptly called in, vital signs are taken and I am shown to a private room where the nurse goes over why I am here and prepares the room and myself depending on the type of visit for the Dr. 3. The doctors (both Dr Chung and her associate) are fantastic. I feel like they really take their time and listen to all my concerns and answer any and all questions I have. 4. I certainly feel that it is most important to feel important to your doctor and Dr Chung really makes me feel like my health and remaining healthy is her top priority.

I am happy with Dr Chung but something has really changed which I believe is due to the office…read morestaff. I used to get a call within two days after my lab results are available, not anymore. I literally have to text, sometimes multiple times to get a call back to review results. Getting anything sent to you via email seems to be a great task. Seriously considering looking for another medical group.

I've been to physical therapy at a couple different places. When my ortho doctor told me I could…read morechoose, I decided to try St. Jude this time around. It was easy to get appointments for me, for some reason (because my husband tried and he couldn't get decent appointments at all, and he has more availability than me). I met with Susan Mammen on my first visit, for evaluation. She was very friendly and thorough, I really appreciated her time and her care. I only saw her for 2 of my visits, however, which was unfortunate. I also saw Wendy Winters for 2 visits, her hands-on technique was incredible and both times I left there feeling more comfortable than when I walked in. Both Susan and Wendy sent me off with great stretches and instructions. I was happy to see both of these PTs. My last 4 appointments were scheduled with Brittany Pham. She is a very sweet girl and gave me some great exercises to do at home. That being said, she was very talkative and most of the sessions were her talking and using her hands to talk so the therapy pressure was either not there or very light. I felt like I got zero therapy or relief under her visits. At the other physical therapy places I've been to, I get quite a bit of hands-on time and assistance with exercises, typical visits are about an hour. Not at St. Jude, here I was in and out in about 15 minutes. The PTs never left my side, which was nice, but I felt like there could have been so much more done to help me out. I did get a couple of valuable stretches to do, so hopefully my shoulder pain will start getting better on it's own. Nice place and very organized, but I don't feel that I received optimal physical therapy.

Receiving rehabilitation post spinal/cervical surgery. Amazing facility with outstanding physical…read moretherapist . Front office staff offer excellent customer service. Highly recommend

I am a 21 years old Hispanic and I don't recommend this doctor unless ur Caucasian Kristine didn't…read moreseem to care aboutt my care with my broken toe she rather have me do a zoom meeting and wait another 2months just to see my optometrist her whole office is sketchy seems more like she's working from home than the actual office (when I joined her zoom meeting). Actual doctors need to see there patients instead of making them wait 2months for just a physical when u have a urgent disability She seemed to be so rude on call even though it was my first visit which was a zoom FaceTime meeting. Letting yall know how ridiculous how there office works don't go to this doctor unless u want to wait 3 months for care worst experience I have ever felt in my 21 years. JUST TO LET YALL KNOW INSURANCE COVER PHYSICAL CHECKS AND SHE TRIES TO CHARGE HER PATIENTS FOR ONE-AFTER 3 months ( PLEASE SAVE UR GRANDPARENTS FROM THIS PLACE )

Be careful with this office. They don't code right. They make you co-pays when it is preventive…read more Know your insurance if you use them. You can get appointments right away, but only do it if you know what you have. I scheduled a wellness exam and they tried to charge a co-pay. When I called them out, they did waive the fee and asked me to look for another doctor instead of acknowledging their mistake. I am not someone that comes to the doctors that often and this is obviously discouraging and adds to the mistrust of doctors.

The best urgent care you could ever go to. I come here frequently with my family. We are always in…read moreand out. It's never crowded. They never make you wait and they're just the greatest. I also want to give a review for PA Carol Kwak she has amazing bedside manner she does grade it her job. I'm feeling 100% better today because of her and I just want to thank this urgent care that I didn't have to go to the hospital and sit there for eight hours. I was in and out of this place in one hour great job guys. I hope we never lose this urgent care it's outstanding.

This was one of the most disappointing experiences I've ever had at an urgent care…read more I had been dealing with shingles for a little over six days and had been prescribed Valtrex beforehand. I woke up from a fever nap with significant ear pain, redness, and small lumps around my ear, which was concerning to me because I was worried the infection may have involved my ear. That was the primary reason I decided to visit urgent care. The nurse was professional and completed the usual intake, including taking my blood pressure and asking basic questions. Unfortunately, my experience with the physician was very different. When the doctor came in, he asked why I was there. I explained that I had shingles and that my main concern was the new ear pain and soreness. He asked me to lift my shirt to look at the rash and simply responded, "Yup, good ole shingles." He did not ask when my symptoms had started, how they had progressed, or many of the other questions I would have expected during an evaluation. When I specifically brought up my ear pain, his response was simply, "Unrelated." I was then given a packet of recommendations and a prescription for the generic version of the medication I was already taking. The doctor did not take the time to explain the recommendations or discuss why prescribing essentially the same medication was necessary. I also explained that I had been bedridden for approximately four days because of my symptoms, but I did not feel that this was meaningfully addressed. I asked for a doctor's note for the days of work I had missed. The doctor said he could provide one, but only beginning on the date of my visit. I understood that limitation. I then asked for his medical opinion regarding when it would be appropriate for me to return to work. His response was essentially, "You tell me when you want to go back." That was extremely frustrating. As the medical professional evaluating me, I was looking to him for guidance about when it would be medically appropriate and safe for me to return to work. I paid $165 out of pocket for this visit. I left feeling like I had received very little information or guidance for the money I had spent, and I was still concerned about the ear pain that had prompted me to seek care in the first place. What made the situation even more frustrating was that the written information I was given specifically stated to seek medical attention right away if experiencing ear pain or ringing in the ear. This directly conflicted with what I had been told during the appointment--that my ear pain was "unrelated." I understand that urgent care visits can be brief and that physicians are busy. However, I expected at minimum to have my primary concerns properly evaluated, to have my questions answered, and to receive some guidance regarding what symptoms I should monitor and when I should seek additional care. I ultimately left the clinic more concerned than when I arrived and am now considering going to another urgent care to have my ear properly evaluated. Since I am paying out of pocket, having to pay for another visit is especially frustrating. The icing on the cake was I had to go to the Ralph's located in the same plaza since I've been bedridden. seeing the doctor walk into the same Ralph's a minute after me reassured he seemed to rush me out just so he could take a lunch. I can only speak to my own experience, and perhaps other providers at this location offer a different level of care. However, based on my experience with this particular visit, I was extremely disappointed and would not return to this provider.

Never had any issues here, I prefer the Fullerton location over the Buena Park one due to proxemics…read more+ friendlier staff at Fullerton Dellyn was my ultrasound tech and she was extremely professional, informative, and patient with me as this was my first ultrasound Scheduling was fine as i was able to match their earliest availability and there were no issues with my insurance

My husband and I both were sent to Shin for MRIs by our separate doctors. My husband for his spine…read moreand me for my shoulder. The front desk, although not overly personable, are friendly and efficient. We each checked in with ease on both of our visits. The lobby has a few chairs, however there is room for more and I suggest they add some additional chairs as during both visits patients were standing for part of their wait. Bathroom is clean, office is tidy. Wait times for each appointment were not bad at all. Scheduling our appointments was also within a reasonable time. Parking is marked on the street for Shin patients at no cost, which is nice because this area is really tough to find easy parking and what is easy to find will cost you. Only one of our visits were we able to take advantage of the reserved spots, but very nice that they have them available. Now to the MRI. My husband is very claustrophobic and told them both on the appointment setting and in the office prior to the MRI. We both felt that the techs could have been a bit more sensitive to that. He felt like he was barely on the table when they shoved him into the machine without saying a word or warning. He was not mentally prepared for this. My husband is definitely no wuss, trust me, he's a rugged man's man through and through, but his claustrophobia is straight up real. His 45 minute MRI was cut short to 10 minutes because the anxiety got too high for him. The anxiety is not the technicians' fault, but maybe had they been a bit more sensitive to his phobia and gently eased him in, it may not have been so bad. He did return a week later with some comforting valium and the awareness that he would be flung down the chamber like a dude at a water park. He successfully made it through that second test. Now he's prepared. During my MRI, I did notice that they get you done in a hurry. It did not bother me one bit as I have no claustrophobia at all. Paying attention to the swiftness of the loading into the machine, my husband was right, they get you in fast. My headphones weren't even on my ears yet and away I went into the canal. But, again, for me it was fine, just noticing it since my husband was so sensitive to it. All-in-all, Shin was a great place to have our MRIs done, the ease of appointment setting, the wait time, the efficiency, the parking. Great job with all of this!! Our only suggestion is that when you have someone with true claustrophobia, a little extra care, compassion, and preparedness would be nice. Great job Shin! Would have no problem returning... and honestly neither would my husband, he'll just need the valium and the self-given pep talk first.

This has been our best kept secret for years, so I am not even sure I should tell the world about…read moreit with a review haha. This is THE best urgent care. Its never overly crowded and the staff truly cares here. My whole household has been here many times and each time has been a great experience.

I've always received good care here, this time I used telehealth because to sick to drive safely…read more When I get the virus going around it turns into bronchitis and sinus infectionthe doc is familiar with my case even after not seeing her in over a year. People from front office to back are very nice. Got my scripts right in.